Still not delivered after 7 days. No response to email query on when will be delivered Review responded to, replacement parcel and gift delivered personally by the team within 2 hours Yodel delive... Voir plus
L'entreprise a répondu
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We have a very fussy eater, worrying at times, so decided to try chewbox, all items were packed securely and order was ready in no time! Now for the verdict - willow loved them all, in fact I was su... Voir plus
L'entreprise a répondu
As usual exceptional service and great products that both dogs love (especially the large cow tails!) they know it’s a chewbox arriving before the door is open and are like two 5yr old kids on Xmas mo... Voir plus
Not only does this company provide our beloved fur babies with the best quality natural treats I have ever purchased, their customer service is admirable, some of the best I have ever encountered, som... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Chewbox is an online retailer of natural dog treats. Customers can shop individual items, tailored to their dogs needs - or choose from selected boxes, based on both their dog size and chewing style.
Coordonnées de contact
CHEWBOX - c/o Big Padlock, CH49 0AB, Wirral, Royaume-Uni
- 03334441237
- hello@chewbox.co.uk
- chewbox.co.uk
4,8
Excellent
303 avis
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Hugo loves his chews he's working his…
Hugo loves his chews he's working his way through the great variety on offer
22 septembre 2020
Avis spontané
Would definite buy again
Very pleased with products, some are long lasting and lasts a good few hours, keeps dog busy, he seems to enjoy the smelliest ones the best.
Good customer service, I accidentally selected collect instead of post. This was resolved very quickly.
16 septembre 2020
Avis spontané
Love our first chew box!
Love our first chew box!! Puppy pack was perfect for my dog, plus I chose a few more. All recyclable and a fantastic selection.
There is quite a powerful smell, but when you know it's all good, it's worth it!
10 septembre 2020
Avis spontané
have not received my chewbox order
have not received my chewbox order, this is not a reflection on you chewbox it is a statement in general, could be anything that's come up so don't take it personally could have got lost or looked over by other factors.
9 septembre 2020
Avis spontané
Réponse de Chewbox
Hi Sylvia
Sorry to hear that - I am not sure this is entirely deserved as you first mentioned this via Facebook message today which we responded to within five minutes of you sending the message. We informed you that we had tracked and traced your parcel which we informed you was with Royal Mail and we reassured you that we would phone them also to chase the item. The parcel was packed and sent a day after receiving your order so whilst I apologise for any delays with Royal Mail, we cannot be held responsible for them. We will of course continue to chase the delivery of your parcel and should it fail to arrive, we will issue a full refund. You opted to send your parcel via second class post so I would recommend opting for 1st class for future deliveries.
Thanks
Sarah
A nice selection of chews
A nice selection of chews, box looks really good value for the money. I enjoyed the haribo 😁😁 Dogs loved the smell judging by the amounts of drool.
7 septembre 2020
Avis spontané
Fantastic service
Fantastic service , quick delivery , brilliant selection of chews specifically for my size dog and he absolutly loves them . Will definatly buy again .
3 septembre 2020
Avis spontané
Good selection of chews for our dog
Good selection of chews for our dog. The box has only just come so only tried a couple.
3 septembre 2020
Avis spontané
Such an amazing selection of chews, treats & more. A great service !!
Such a great selection of dog chews, treats & more !! My dogs Bella & Phoebe have loved everything they’ve tried and Bella is normally super fussy! I love how easy it is to choose your chews & treats on the website and the box is ready so promptly! The presentation is great, I love taking pictures of the dogs in the included party hats with their box! The leaflet detailing what’s included in the box is super helpful as when I order new things I know what they are. I definitely recommend ChewBox, it’s the only place I’d buy chews from now !
25 août 2020
Service was good but Royal Mail…
Service was good but Royal Mail complained about delivering the boxes due to the smell. Dogs weren't that bothered about what was in the mixed boxes, have left a lot of it. Not for us I'm afraid. Plus the house smells terrible when the box is opened, even putting everything in a Tupperware box didn't diminish the smell.
23 août 2020
Avis spontané
Very good service and fast delivery
Very good service and fast delivery. Meg loves all her healthy chews.
22 août 2020
Avis spontané
Great service in every way and…
Great service in every way and fantastic product's, my puppy loved her box. I will definitely be getting more boxes.
14 août 2020
Avis spontané
Great quality natural chews
Great quality natural chews. Dogs loved them. Quick delivery too. A1
12 août 2020
Avis spontané
Very well packed and good value for…
Very well packed and good value for money
10 août 2020
Avis spontané
My sons dogs absolutely loved every…
My sons dogs absolutely loved every single item in the box, and still looking for more.
9 août 2020
Avis spontané
Tormund and Dobby love their cheekbones…
Tormund and Dobby love their cheekbones and can't wait for their daily treat. I'm really pleased with the selection too. Thank you.
8 août 2020
Avis spontané
Very happy
Very good variety of treats, our puppy loves everything she's tried. Quick response to a request for advice I sent by email.
7 août 2020
Avis spontané
Arrived swiftly and my pup is enjoying…
Arrived swiftly and my pup is enjoying the treats. Nice touch to get the extra treat and party hat 🥳
6 août 2020
Avis spontané
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