Chloeboutiqueofficial Avis 13

Clothing item was of very poor quality and the return process has been a nightmare. Avoid at all costs!

They advertise free shipping for all US orders, and they offer a 30 day return window. I ordered a size 7 shoe but they are a full size too small. When I contacted them to make a return this is the message i received:

"Our warehouse is located internationally, which means return shipping can easily cost $50 or more depending on where you are. To save you that expense, I'd like to offer you a 20% refund on your order total — and you keep the item."

So for my $65 shoes, which are incorrectly sized and poor quality, they have offered to refund me about $13. I would warn people to stay away from this company, they take unfair advantage of the consumer by ripping them off of returns.

They did not fit and the tennis shoes were uncomfortable and poorly made. I would encourage anyone thinking of purchasing items from this shop to rethink what they are doing. You have to pay for shipping the item back to them so their suggestion is to keep it with a discount even if the shoes do not fit properly.

I bought shoes that came 3 weeks later, smelled like a chemical and were strangely made.
DO NOT USE THIS SITE. They sell cheap stuff.

Horrible return policy will not refund poor quality dress. Do not shop here!!

I purchased 3 pairs of shoes. Trying to return them is unreal. Terrible quality. They smell like a strong chemical. I called the phone number listed under their contact us and it’s a non working number. I have asked about sending the shoes back and even though I’d have to pay to ship them back, they offered me 20 percent back and told me to keep the shoes. I don’t want the shoes. If I wanted them I wouldn’t be asking for a refund. Don’t waste your money!!!!

Items are nothing more than glorified Shein items. The quality is poor and nothing like the pictures. I should have did more research before ordering. I am now fighting to return the items. First the quality is trash, so I would not even wear them, but one arrived with a broken/stuck zipper and the other is crooked. Requested a return and have not heard anything yet. I have a feeling this is going to be a drawn out process.

It was very easy ordering from Chloe Boutique and delivery was OK. But I am dissapointed by the quality. I expected more from a boutique...

I been buying a few times before everything was perfect, but this last time the dress was different than the one I ordered. Still in the process of talking to support to return it

I dont think i am going to order again from them. I got excited when my package arrived but when i opened it i was not pleased with the quality and materials of the blouse. It looked kinda cheap.

There's always something nice to buy here. Last time I ordered striped pants and I was amazed how good the fit was. Really love the materials. I wore it to lunch with my friend and they asked where I bought it from. Great job!

Wanted to return a top from chloe boutique and i have to say that am pleased with their customer service. They did a great job helping me return the item. Very easy experience with this store.

Julie from support was very helpful in my situation. I wasn't sure what jacket size would fit me best and she assisted me with the measurements. Thanks again Julie!