Have used this company for a long time and each time they are exceptional. Their quality of products and choice together with good customer service makes them a winner. Delivery is spot on! Wo... Voir plus
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Delivery is speedy and the packaging is good. A very reliable company. The quality of the chocolate is superb too. Will buy from Chocolate Trading Company time and again. Thank you very much.
Just the best selections of chocolate I have seen, they source such lovely products from unusual locations and small independent makers. Every order I have had has been superb and prices are great fo... Voir plus
I’m delighted with the chocolate butterflies and they arrived so quickly, beautifully packaged. I made a mistake when ordering and customer services were brilliant! Thank you all!
À propos de l'entreprise
- Magasin de bonbons
- aussi dans
- Boutique de cadeaux
Informations provenant de diverses sources externes
Chocolate Trading Company have the widest range of premium chocolates available online in the UK. From superior quality chocolate gift boxes through to economically priced chocolate ingredients and decorations.
Luxury Chocolate Gifts Online
Écrit par l'entreprise
- Excellent Customer Service
- Ordering on the website is easy and they update you with your orders progress each step of the way. Receive a next day delivery on an order placed by 4pm the day before. Earn loyalty points with every order to bank or redeem on future orders.
Free Gift Message
Include a Free Chocolate Gift Message with Every Order
Include a free gift message with your chocolate gift order, or choose from a range of exclusive greeting card designs.
Coordonnées de contact
The Old School, Byrons Street, Macclesfield, Royaume-Uni
- 01625 508224
- enquiries@chocolatetradingco.com
- chocolatetradingco.com
4,8
Excellent
19 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Careful delivery and great products
3 septembre 2026
Delicious chocolates for special occasion
This company offers a wide choice of chocolate brands, many, however, are quite pricey. Apart from delicious chocolates, I really liked their website. It gives you all the information you need: ingredients, nutritional information, cocoa origins and history behind the brand.
10 août 2026
Excellent service and delivery
Excellent service and delivery - and the chocolate was pretty good too :)
30 mars 2026
Good quality products with fast…
Good quality products with fast delivery
Good choice the only thing for the 4 star and not 5 is the fact you have to spend a lot before you can get free delivery
17 août 2026
Great Chocolates
They arrived quickly which is good and well packed.
And of course, they are delicious.
13 août 2026
Am always pleased with the service I…
Am always pleased with the service I receive but it is a bit disconcerting when emails to me are addressed to the person I am sending the chocolates to.
12 août 2026
Réponse de Chocolate Trading Company
Dear Kim,
Thank you for your order and valued feedback.
The reason you received tracking emails & order confirmations addressed to the recipient is because you used their name and address in the 'Billing' information during checkout.
Kind regards
Customer Services
Chocolate Trading Co.
First class chocolate thank you
11 août 2026
Easy to order and delivery was good
Easy to order and delivery was good. Delivered on time and in perfect condition. Exceptional packaging. Beautiful milk chocolate.
10 août 2026
Beautiful looking chocolates
Beautiful looking chocolates. Well boxed. Delivery was fast and item well packaged. The chocolates are a gift and the recipient was delighted.
10 août 2026
Great for dark chocolate lovers
Fantastic range of products for the dark chocolate connoisseur! Have used several times and always very happy with the products and service. Items arrive promptly, well packaged and in perfect condition
1 mai 2026
Poor customer service!
Paid for next day delivery...Customer service blames DPD...they say they never got the parcel until the next day....no explanation or refund offered or an apology....they lost a customer.
ps if there was really a strange emoji ??? in the delivery address then that is down to your IT system glitching as it has been used many times before, it's on your system and has always been correct....ie you had not just "received" it....you blame DPD and they blame you. ...totally hapless confidence destroying behaviour.
3 août 2026
Réponse de Chocolate Trading Company
Dear Nick B,
Thank you for your valued feedback. We were very sorry to read despite our prompt and correctly labelled dispatch of your order, DPD had failed to deliver it on the next day schedule requested.
We can see our Customer Services team amended your delivery address after spotting it was received with a strange icon / emoji in the addressee fields, but this did not delay the dispatch.
Kind regards,
Customer Services
Chocolate Trading Co.
Love this company
Love this company, unquie and special personalised gifts and delivered in super quick time
14 juillet 2026
Late delivery
Sadly the chocolates were not delivered on the agreed date. They were a birthday gift. I was very disappointed having paid extra postage. To be fair this was down to DPD. I was not offered any redress by the company. However I did not ask for any.
3 août 2026
Réponse de Chocolate Trading Company
Dear Graham,
Thank you for your valued feedback. We were very sorry to read despite our prompt and correctly labelled dispatch of your order, DPD had failed to deliver it on the next day schedule requested.
Unfortunately, once parcels have been handed to the couriers, we cannot be responsible for their operating procedures and any delays that might occur, whereby they are not refunding the sender.
Kind regards,
Customer Services
Chocolate Trading Co.
Great chocolate with rapid delivery
3 août 2026
EXQUISITE CHOCOLATES!
ALMOST EVERY TOP QUALITY CHOCOLATE MAKER IS ON THIS WEBSITE! EXQUISITE SELECTION, WITH SOMETHING TO SUIT EVERY TASTE. CHOCOLATES ARE BEAUTIFULLY WRAPPED. TASTE MAGICAL WITH PERFECT INGREDIENTS! ALWAYS DELIVERS FAST AND WELL PACKED. A SUPERB GIFT FOR ONESELF OR OTHERS. CANNOT RECOMMEND ENOUGH!
30 mars 2026
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