Chocolate Trading Company Avis 

19 091
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Delivery is speedy and the packaging is good. A very reliable company. The quality of the chocolate is superb too. Will buy from Chocolate Trading Company time and again. Thank you very much.

Noté 5 sur 5 étoiles

Just the best selections of chocolate I have seen, they source such lovely products from unusual locations and small independent makers. Every order I have had has been superb and prices are great fo... Voir plus

Noté 5 sur 5 étoiles

I’m delighted with the chocolate butterflies and they arrived so quickly, beautifully packaged. I made a mistake when ordering and customer services were brilliant! Thank you all!

Noté 5 sur 5 étoiles

This is my second purchase of gluten free, vegan chocolates from chocolate Trading. My daughter loves the chocolates - "lush, they are!" With her allergies, it's difficult to find something differe... Voir plus

À propos de l'entreprise

  1. Magasin de bonbons
  2. aussi dans
  3. Boutique de cadeaux

Informations provenant de diverses sources externes

Chocolate Trading Company have the widest range of premium chocolates available online in the UK. From superior quality chocolate gift boxes through to economically priced chocolate ingredients and decorations.

Luxury Chocolate Gifts Online

Écrit par l'entreprise

Excellent Customer Service
Ordering on the website is easy and they update you with your orders progress each step of the way. Receive a next day delivery on an order placed by 4pm the day before. Earn loyalty points with every order to bank or redeem on future orders.

Free Gift Message

Include a Free Chocolate Gift Message with Every Order

Include a free gift message with your chocolate gift order, or choose from a range of exclusive greeting card designs.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

19 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(19 091)

261 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

The chocolates didn't look anything…

The chocolates didn't look anything like I expected

7 avril 2026
Logo de  Chocolate Trading Company

Réponse de Chocolate Trading Company

Dear Sarah,

Thank you for your valued feedback.

We were very sorry to read that the Cluizel Selection box you ordered, was not what you expected.

Our Customer Services team would be pleased to discuss any concerns you might have. Please contact them directly.

Kind regards
Customer Services
Chocolate Trading Co.

Noté 5 sur 5 étoiles

Good experience

Hello,

I placed an order with the chocolate company for Easter, there was a slight hick up with the delivery company (NOT the companies fault), I dealt with Jonathan who was a gentleman to deal with from start to finish.

He resolved my issue properly and efficiently, and I thoroughly recommend dealing with Chocolate Trading Company on any purchase.

1 avril 2026
Logo de  Chocolate Trading Company

Réponse de Chocolate Trading Company

Thank you for your valued feedback.

We're very sorry that despite our prompt and correctly labelled dispatch of your order, DPD couriers failed to deliver to the correct address / apartment number.

Note: Our Customer Services team have already spoken to this customer and DPD in an effort to get the parcel recovered and delivered to the correct address as quickly as possible.

Please accept our sincere apologies on behalf of DPD for any inconvenience caused on this occasion.

Customer Services
Chocolate Trading Co.

Noté 1 sur 5 étoiles

Delivery problems…

No idea if the chocolates are any good as not yet delivered. Was sending as a gift. Sent a delivery email, passed on to recipient but then date/ time changed with no notice and they were not in. Hope they get the chocolates sometime soon

3 avril 2026
Logo de  Chocolate Trading Company

Réponse de Chocolate Trading Company

Thank you for your valued feedback.

We can confirm your order was promptly dispatched on the Standard Delivery selected, via Royal Mail. This is a tracked only service and does not guarantee a particular delivery date.

We're very sorry to learn that the intended recipients were not able to be in for the delivery.

Customer Services
Chocolate Trading Co.

Noté 5 sur 5 étoiles

These chocolates are the finest in the world

These chocolates are the finest in the world. The flavour, texture, smoothness are all superior to any chocolate you can buy in this country. People love receiving them from me and always remark on how different they are. I’ll treat myself soon!

1 avril 2026
Noté 5 sur 5 étoiles

Never ever let me down


Never ever let me down! Easy to order.
FAST to deliver..
Been using this company for years.
Children {Cough} now adults .....Still LOVe their Easter eggs x

30 mars 2026
Noté 4 sur 5 étoiles

Good service

Easy to order. Fast delivery.
Unfortunately, delivery box damaged in transit and held together with an elastic band.
Chocolate heart box inside appeared well protected and intact. One chocolate heart broken which wasn't too bad though disappointing.

13 mars 2026

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