Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

This is my 4th pair of glasses to buy from this company, the glasses are beautifully make and look beautiful on. Very nice to deal with, would definitely recommend I will get more glasses f... Voir plus

Noté 1 sur 5 étoiles

I’ve ordered a pair of sunglasses 10 days ago and they still haven’t arrived, I’m not getting any updates on the tracking and I contacted them on instagram and TikTok and still nothing. I wouldn’t ord... Voir plus

Noté 5 sur 5 étoiles

Ordered 2 pair of glasses which came in 2 days and came exactly as expected. Didn’t like 1 pair and they didn’t suit me, so got in contact with the company to create a return as I used an email I didn... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently ordered two pairs of shades from Cinco and all I can say is… SUPERB 😎 from the quality of the shades which are spot on, to the fast delivery and turnaround. But also the communicatio... Voir plus

À propos de l'entreprise

  1. Magasin de lunettes de soleil

Écrit par l'entreprise

Cinco Shades, where luxury meets affordability in the world of sunglasses, making a bold statement wherever you go. Experience the ultimate blend of fashion and value with us because style shouldn't cost a fortune.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

93 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 5 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

This is my 4th pair of glasses to buy…

This is my 4th pair of glasses to buy from this company, the glasses are beautifully make and look beautiful on.

Very nice to deal with, would definitely recommend

I will get more glasses for you guys

Thank you so much

Darren

15 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

I’ve ordered a pair of sunglasses 10…

I’ve ordered a pair of sunglasses 10 days ago and they still haven’t arrived, I’m not getting any updates on the tracking and I contacted them on instagram and TikTok and still nothing. I wouldn’t order from here very disappointing

3 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not buy from this website, please read the whole review

The website purchased the glasses when I tried to apply a discount code. I was not given a discount nor did I actually press the button to complete my purchase I only pressed apply discount code. It is a blatant con. I had no clear option to cancel my order so I am now stuck with 2 pairs of sunglasses that I have to pay shipping to return with the company offering no return service of their own. The glasses themselves are nothing like seen on the website, they barely block light from a bulb let alone the sun. Only buy from this company if you want to be scammed and given a pair of ugly useless sunglasses in return.

On top of this, the delivery was late and the tracking service doesn't work. Don't bother

11 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Purchased the 3 pairs which took more…

Purchased the 3 pairs which took more then 10 working days to come, the tracking didn’t work. When the package did arrive one pair was missing when I emailed and texted the number and email provided I haven’t had a response. Overall I wouldn’t recommend as my experiences with the company were very poor as stated above.

2 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Ordered a pair of sunglasses much over…

Ordered a pair of sunglasses much over a week ago and the delivery time stated 4 to 7 days not only hasn’t it met the promised delivery time no updates have been received on the delivery at all extremely poor customer service need to thoroughly update their services in general as i’ve seen many unhappy customers facing similar problems very disappointed

1 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

where’s my order #6380

ordered 2 shades on the 16th june and still not received them ot any updates even though i was told it would take 4-7 working days, also when i use the AI on the website to track my order i’m told it has been fulfilled when it has not, id like some help please and my shades to come i am order #6830.

27 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not order

Tracker for parcel doesn’t work, very long shipping times, poor customer service. Using the AI on their website it tells me my order has been fulfilled when I haven’t received any further emails than the confirmation from them or the products I ordered.

27 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Ordered 3 Pairs on the 16th June and…

Ordered 3 Pairs on the 16th June and not only am I yet to receive my items am yet to get an update to where they are, Disappointing as I ordered these for my holiday and to not even get an update as to where my items are after a week is disappointing and not the way a business should operate

16 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Emailed

Emailed, texted on instagram and spoke to the chat bot ordered my glasses 9 days ago have had no updates and have only been ignored
Can I get updates now order number #6762

24 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Not recommended

Bough 6 pairs of sunglasses 4 of them where the mascot ones 3/4 have had the lenses fall out so there already binned had them no longer then a week seriously shipping took 10 or 11 days when apparently was ment to be 4-7 just ridiculous (order 6461)

21 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Hi I’m order #6538 and I was told the…

Hi I’m order #6538 and I was told the glasses would be delivered between 4-7 working days it’s gone severely over that time limit and I’ve not received anything to track the glasses? Just wondering if you can update me please.

6 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

ORDER #6573

ORDER #6573
Ordered 3 pairs of sunglasses on the 7th and still no dispatch notification

13 juin 2025
Avis spontané
Noté 2 sur 5 étoiles

Did not give me all chains i…

Did not give me all chains i purchased,and all sunglasses from temu etc awful quality

9 mai 2025
Avis spontané
Logo de Cinco Shades

Réponse de Cinco Shades

Hi Lewis,

Thanks for your feedback — and we’re sorry to hear you weren’t satisfied with your order. We’ve checked and can confirm your items were delivered in full, but if the quality didn’t meet your expectations, we want to make that right.

If you’d like to return the sunglasses, we’re happy to offer you a full refund once they’re shipped back to us. Just DM us on Instagram or email contact@cincoshades.com to get the return details.

We’ll also include a 50% off code for any future order if you give us another shot.

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