City & Country Avis 

Chad was incredibly helpful, friendly, and did a great job.

Gintas has been incredibly helpful and reliable with all maintenance tasks around the flat. He is always kind, respectful, and takes the time to make sure everything is fixed properly. His work is thorough, efficient, and done with great attention to detail. It’s a real comfort knowing that any issue will be handled promptly and with care. Thank you, Gintas, for your excellent support and positive attitude.

Chad Lord just left house after morning of fixing outstanding issues. Work completed to a very high standard. Chad happy in his work and approachable. Very impressed with Chad

Fantastic experience from start to finish. Anna & Diane were very welcoming. Explained to me in detail about the process of buying an apartment at Manningtree park.

The Customer Care team are very helpful and proactive, I’m new to the development and have needed to contact them a few times already and am pleased to have the assurance that they will help to resolve any problems and answer questions

Georgie is very friendly and helpful and tries her best to resolve problems or point you in the right direction if the problem isn’t in her jurisdiction.

Russell’s 2nd visit, 1st to fix catch on window and 2nd to fix missing bolts on balcony. He is thorough, courteous and willing to answer any questions you have about the apartment and site.

We are very happy with our house. Our snagging items and other issues have always been dealt with fairly and promptly by the directors, customer relations and other staff. Chad Lord in particular has gone above and beyond expectations in sorting out numerous issues.

Russell Hugo. Dealing with issues inside & outside my flat Russell has been superb. Today he straightforwardly sorted a difficulty & then checked throughout the flat that no related problems would occur. He explained pleasantly why the problem had occurred and how to avoid it in future. He personifies 'Customer Care'. Thank you Russell.

A big thanks to Gintas who helped us settle in very nicely by being on hand to fix the minor snags we raised after moving in. Gintas was extremely reliable and completed each job to perfection - thank you Gintas .

We purchased and moved in Factory No. 1 (Bedminster, Bristol) couple of years back. Our experience with city and country has more or less been positive. Our interface with the developer have been mostly through the sales and customer care teams and in both cases our interactions have been satisfactory. In particular, work of Mr. Russell from the customer care team stands out. In the first two years while builder's warranty was still active, he visited frequently to fix the small issues that arise in any new property. Every time he visited, he was professional, respectful and did his job with utmost care and precision.

Russell Hugo has been great at sorting any snagging issue I've had. He's so helpful & I'm really happy with everything he has done.

Had a visit today from Chad Lord to deal with some snagging issues which have been dealt with in a very professional manner.
On the few visits Chad has made to our house we have found him to be extremely polite, helpful and always in good humour. Thank you very much Chad.

We’ve had the pleasure of being supported by several members of the C&C team—Julian, Tracy, and others—who consistently showed the highest level of professionalism throughout our home-buying journey.
A special shout-out goes to Rachel, who was simply exceptional. She answered every question with endless patience and made the entire process feel smooth and stress-free. Her kindness and efficiency were truly appreciated in every situation.
We’re absolutely thrilled to have purchased our new home through C&C. The team has been nothing short of outstanding, and we couldn’t be happier with the experience.

Delighted with our new home and with the customer service received from City & Country. We had outstanding customer service from 3 people in particular- David who helped with sales progression, Natasha who has coordinated our snagging repairs and Chad for completing the snagging repairs.
Highly recommended!

Since moving in, we have had a few snagging issues, as expected, but they have been resolved promptly and efficiently. Chad Lord, especially has gone over and beyond what we expected and are extremely grateful for his help in resolving all issues we faced. He is an asset to their team.

City & Country have been brilliant throughout our purchase and move into our fabulous new apartment at 1840. Really pleased with it. They have a refreshing can do attitude.

Thank you so much to Rachel and Julian for all your help in assisting me with the purchase of a lovely property in Manningtree Park. You were always available to answer any questions, kept me up to date and were honest in your approach. It was a pleasure working with you both and I appreciated your support throughout. Thank you!
Penny

I recently moved into my stunning new apartment in Regent House at Factory No. 1, Bristol, and I couldn’t be more thrilled with the quality and service provided by City & Country. From the very beginning, their dedication to restoring this historic building with such attention to detail and craftsmanship has been nothing short of exceptional.

The apartment itself is a perfect blend of character and modern luxury—the high ceilings, unique features, and impeccable finishes truly make it stand out. It’s clear that City & Country takes great pride in their work, ensuring that every element, from design to materials, is of the highest standard.

Beyond the beautiful home, the entire purchasing experience was seamless. The team was professional, friendly, and incredibly helpful, keeping me informed throughout the process and ensuring everything was just right upon move-in. The aftercare service has also been fantastic, with any queries promptly addressed.

One of the best surprises has been the wonderful sense of community that has developed here. It’s a pleasure to be surrounded by friendly neighbors who share an appreciation for the building’s history and charm. The communal spaces and courtyard create a welcoming environment, making it easy to feel at home.

I feel incredibly lucky to call this place home—thank you, City & Country, for creating something so special! If you’re looking for a home that blends history with high-end living, I can’t recommend them enough.

The attention to the customer was outstanding.
Rachel and Julian were patient. Everything was explained fully.
I was made to feel at ease.

Sarah Stubbs has been great throughout the process, balancing solid contractual advice with friendly demeanour. The whole experience is professional, guided and speaks to a keen eye for detail and quality. Would definitely recommend.

The most dishonest and deceitful organisation that I have ever experienced