The three gentlemen that came with the truck were amazing and incredibly professional. They started when they said they would on the first (pick up) and last (delivery) days. Somehow they got all of o... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Would highly recommended the CityMoves team - we had an exchange date that kept moving until 3 days before completion so their flexibility and moving day guarantee on receipt of deposit was vital for... Voir plus
L'entreprise a répondu
I would not hesitate to use this company. I have now used them several times and never had an issue. My last move involved my belongings going to different locations and this was facilitated effortl... Voir plus
L'entreprise a répondu
Wow, what can I say, amazing company - please use them. So friendly, accommodating, nothing too much trouble and very competitive price wise. Son moved from Ebbw Vale to Wrexham so full house move.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
City Moves Removals & Storage are a family run company, that cater for Local, National, European, International & Commercial Relocations. We are a Fully Registered Company and can offer a wide range of services, there is no job too big or small. City Moves are one of the UK's largest Family Run Removals & Storage Company, with a large fleet of new vehicles, ranging from 3.5 Tonners up to 26 Tonners. City Moves are also one of the UK's largest packaging suppliers stocking a wide range of materials to help you pack up your property. Our Mission, City Moves aim to offer every customer the best service possible, with all members of staff being trained to the highest level, to ensure that we are able to undertake any job that you may need assistance with. With a Professional and Happy work force we are here to help in any way that we can.
Coordonnées de contact
Head Office - City House, Prospect Park, Queensway, SA5 4ED, Swansea, Royaume-Uni
- 08000 302090
- customerservices@citymoves.co.uk
- citymoves.co
4,9
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
★★★★★
★★★★★
They were incredibly flexible with our schedule, made the entire process easy, and handled everything with absolute professionalism. Couldn’t have asked for a better removal company!
10 avril 2026
Avis spontané
Réponse de CITY MOVES
Morning Chris, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service right from the start and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Great communication throughout and all…
Great communication throughout and all very friendly. Nothing seemed a bother and made the house move seamless. Protected all parts of the house during move. Would highly recommend
27 mars 2026
Avis spontané
Réponse de CITY MOVES
Morning Olivia, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Highly recommend City Moves
Highly recommend City Moves. They were able to accommodate our move at short notice helping to take away some of the stress of exchanging and completing on the same day. The expert removal team arrived on time and were extremely efficient, and took excellent care of our possessions. Thank you!
8 avril 2026
Avis spontané
Réponse de CITY MOVES
Morning Ashley, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service right from the start and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Professional and reliable
Professional and reliable, made the move easy. Very polite and friendly.
1 avril 2026
Avis spontané
Réponse de CITY MOVES
Morning Donna, thank you very much for your review. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Fantastic service
Fantastic service. Both guys were friendly and extremely helpful on the day.
Used this company 3 times now for long distance and short distance moves, and would highly recommend.
16 mars 2026
Avis spontané
Réponse de CITY MOVES
Morning Mrs Tyrrell, thank you very much for your review. We are so pleased to hear we was able to provide you with the confidence to manage your move efficiently for a 3rd occasion. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Excellent moving
Excellent pre moving packing. On the day, fast and efficient in both loading and unloading. The four guys worked like troopers! And there were no breakages. Highly recommend!
17 mars 2026
Avis spontané
Réponse de CITY MOVES
Morning Shaun, thank you very much for your review. We are so pleased to hear we was able to provide you with a great pack & move service and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Removal men were superb
Removal men were superb. Dai, Edwin, Justin were lovely. Very helpful.
24 mars 2026
Avis spontané
Réponse de CITY MOVES
Morning Katrina, thank you very much for your review. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
City Moves were exceptionally helpful…
City Moves were exceptionally helpful before the move, assuring us that they would manage any changes to the booking which made my wife and I feel at ease with the process.
As promised, City Moves were able to “price match” their services without hesitation.
On the day, the men had a big move, with two lorries and some very heavy furniture. Without complaint or any damage to belongings, they worked very hard to make the move as stress free as possible.
27 mars 2026
Avis spontané
Réponse de CITY MOVES
Morning, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service right from the start and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Polite, friendly, professional and patient
City moves helped us in February - could not rate the service any higher. The guys were polite, friendly, professional and patient. Everything arrived safely and they were so respectful of both properties. Thanks so much for your help!
25 février 2026
Avis spontané
Réponse de CITY MOVES
Morning Alice, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service right from the start and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Excellent team - no stress whatsoever!
We had a stressful property sale/purchase so by the time move day finally arrived we were flagging. It turned out that choosing the guys from City Moves to complete our move was the easiest part of the whole process!!
The initial Whats App call was simple, as was making amendments over the phone. Communication was excellent throughout.
On move day the truck and the removal team arrived bang on 8am and everything was fully loaded in no time at all. They didn't rush and were good fun to have around. The contents of our house, garage and garden were all handled with no trouble. They made it look easy and many of our items were heavy!
We didn't have to lift a finger at either end, everything was done for us. This service was worth every penny to avoid the stress of doing things yourself on what is inevitably a busy day. It meant we could clean our property from top to bottom before handing over the keys knowing that when we got to our new home the truck would be there waiting for us.
I would recommend the team at City Moves to anyone and if you get Chris, Adey and Jacob you will be in safe hands! Thank you again guys!
11 mars 2026
Avis spontané
Réponse de CITY MOVES
Morning, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service right from the start and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Absolutely brilliant from start to…
Absolutely brilliant from start to finish. Arrived on time, respected the property we moved out of and in to. Efficient with rushing. Couldn't fault anything about them.
4 mars 2026
Avis spontané
Réponse de CITY MOVES
Afternoon Richard, thank you very much for your review. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Excellent service from start to finish
I couldn't recommend City Moves highly enough. They were excellent from the initial telephone enquiry and short notice booking (the solicitors didn't give us a definite answer until the day before our planned move date) . Our movers Scott and Morgan couldn't have been more helpful or professional, they made the actual move go incredibly smoothly.
6 mars 2026
Avis spontané
Réponse de CITY MOVES
Afternoon Mrs Samantha, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service right from the start and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Excellent service from start to finish
Excellent service from start to finish. Nothing was too much trouble.
27 février 2026
Avis spontané
Réponse de CITY MOVES
Afternoon Rachel, thank you very much for your review. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Super efficient movers
Super efficient movers! Packed up my whole house in 2 hours! Everything went into storage and was in great condition when I had it back. The guys worked so hard!
4 mars 2026
Avis spontané
Réponse de CITY MOVES
Afternoon Julie, thank you very much for your review. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Excellent service all round
We had a great experience with City Moves. They stepped in at the last minute when another removal company let us down, which was incredibly stressful at the time, but they completely saved the day.
Despite the short notice, they honored the original quote and were reliable from start to finish. The team were friendly, professional, and worked extremely hard throughout the move. Most importantly, they took great care with all of our possessions and handled everything with real attention and respect.
Moving house can be a very stressful experience, but the team made the whole process much smoother for us. I would not hesitate to recommend City Moves to anyone looking for a reliable and professional removal company.
Thank you again for the excellent service!
26 février 2026
Avis spontané
Réponse de CITY MOVES
Afternoon Alex, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service right from the start and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Fantastic and efficient service
Fantastic and efficient service! Highly recommended. Great team.
11 février 2026
Avis spontané
Réponse de CITY MOVES
Good Morning, thank you very much for your review. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location and look forward from hearing from you again if you decide to move
Good experience all round
I was a nervous mover having not moved for over 20 years.
We moved 200 miles from the North West to Surrey and the moving out and moving in process took place over 3 days, and include 2 pianos which we were quite worried about.
I can honestly say City Moves did a brilliant job, and the team of men involved were all very personable, cooperative and respectful.
Very pleased with the whole experience provided by this company.
Recommend.
18 février 2026
Avis spontané
Réponse de CITY MOVES
Good morning Graham, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service right from the start and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
Couldn’t ask for a better service
Turned up on time , took good care of my stuff , delivered promptly.
Very friendly and professional
13 février 2026
Avis spontané
Réponse de CITY MOVES
Afternoon Lain, thank you very much for your review. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
The team were amazing
The staff in the office were always very helpful and the team involved with the actual move arrived on time to empty our property and then at the new property to deliver our belongings .On both occasions they were polite,efficient and very professional.They took exceptional care of our belongings.I would definitely recommend City moves.
23 février 2026
Avis spontané
Réponse de CITY MOVES
Afternoon, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service right from the start and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
Great service from start to finish.
Great service from start to finish.
Moving house is a stressful business, CityMoves supplied an excellent service.
100% highly recommend
Nothing too much trouble
The removals team were outstanding- kept me sane in a stressful day.
Helen Jeffers, Somerset
26 février 2026
Avis spontané
Réponse de CITY MOVES
Morning Helen, thank you very much for your review. We are so pleased to hear we was able to provide you with an excellent service right from the start. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.