Andy 5057 very helpful. Very pleasant and put bags of manure where I requested. Nice to have good customer service.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 11 Solent Industrial Estate, Hedge End, SO30 2FX Southampton, Hampshire, GB
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Lisez les avis des autres
Had two deliveries today, both drivers very patient, polite, helpful, made sure I could manage... excellent staff. I am used to other companies literally throwing items on doorstep and gone in under... Voir plus
L'entreprise a répondu
Delivery was really prompt and the driver was so nice and polite. I wanted to do this review mainly to praise the driver. He delivered some extremely large heavy garden tiles all by himself. It shoul... Voir plus
L'entreprise a répondu
George is amazing - he always has a smile and goes out of his way to help us out, delivering and carrying parcels himself to make things easier for us. He is a credit to your firm and we notice a huge... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Coordonnées de contact
Unit 11 Solent Industrial Estate, Hedge End, SO30 2FX, Southampton, Hampshire, Royaume-Uni
- 01489 776470
4,8
Excellent
326 avis
Aucun historique récent de demande d’avis
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Andy 5057 very helpful
Andy 5057 very helpful. Very pleasant and put bags of manure where I requested.
Nice to have good customer service.
23 septembre 2026
Avis spontané
Réponse de CitySprint - Southampton
We're so pleased to hear that our team member was very helpful and pleasant, placing your bags of manure exactly where you requested. It's wonderful to know you received good customer service!
Wickes order
tracking said to expect my order between 7-12, nothing arrived so i called the southampton office where the lady told me it will be between 3-4. Delivery ended up coming after 6pm with items missing that the delivery driver said will be turning up same day but didnt.
15 septembre 2026
Avis spontané
Réponse de CitySprint - Southampton
We are truly sorry to hear about the significant delays and missing items with your recent delivery. We understand how frustrating this experience must have been, and we are actively investigating the discrepancies in delivery times and the unfulfilled promise of the missing items. We appreciate you bringing this to our attention and will now reach out to you privately.
absolutely hopeless
absolutely hopeless. paid for over night delivery before 12 (noon). no tracking provided. i had to phone 4 times. Parcel didn't come as committed. said it was a third party provider DPD fault.
team in Southampton were useless. i quote i apologise it has not been delivered. what do you want me to do go to DPD myself and pick it up.
they couldn't care less.
dreadful
8 septembre 2026
Avis spontané
Réponse de CitySprint - Southampton
We sincerely apologize for the unacceptable delivery experience and the frustration this has caused. We understand your disappointment with the lack of tracking and the unhelpful response you received. We are actively investigating this with our third-party provider and the team involved to prevent future occurrences. We appreciate you bringing this to our attention. We will now also reach out to you privately to take more details about the job.
S152 Danny
S152 Danny, was really polite and helpful. He called before his drop off so I could secure the dogs and placed them in a position that let me move them with my back problems.
28 août 2026
Avis spontané
Réponse de CitySprint - Southampton
We're so pleased to hear about your positive delivery experience! It's wonderful that our team member was polite and helpful, calling ahead and placing your items conveniently for you.
Had a Wickes delivery from S057 Andrew…
Had a Wickes delivery from S057 Andrew Rose, such a lovely guy, really helpful let me know what time he would get to me and put my order in my garden for me. Nothing was to much for him. Such a great 5 star service from him!
26 août 2026
Avis spontané
Réponse de CitySprint - Southampton
We are so pleased to hear about your positive delivery experience! It's wonderful to know that our team member provided such helpful and accommodating service, going above and beyond to assist you. Thank you for sharing your feedback.
Excellent job by Pali (SO66)
Excellent job by Pali (SO66). Punctual and very helpful with a delivery that was bulky.
19 août 2026
Avis spontané
Réponse de CitySprint - Southampton
We're so glad to hear that your delivery was punctual and that our team member was very helpful with your bulky item! We appreciate your wonderful feedback.
Delivery was really prompt and the…
Delivery was really prompt and the driver was so nice and polite. I wanted to do this review mainly to praise the driver. He delivered some extremely large heavy garden tiles all by himself. It should have been a 2 man job and for that reason he deserves recognition. SO50 Emerson is an asset to the company for going above and beyond in his duties.
Thank you kindly Emerson!!
18 août 2026
Avis spontané
Réponse de CitySprint - Southampton
We're so happy to hear about your positive delivery experience! It's wonderful to know that our driver went above and beyond, and we truly appreciate you recognizing their exceptional effort.
Excellent and helpful delivery from…
Excellent and helpful delivery from ionut S133
14 août 2026
Avis spontané
Réponse de CitySprint - Southampton
We're so happy to hear that our delivery service was excellent and helpful. We appreciate your positive feedback very much!
Ionut S133
Ionut S133
Helpful and friendly and took good care when unloading our items
14 août 2026
Avis spontané
Réponse de CitySprint - Southampton
We're so pleased to hear that our team was helpful and friendly. We appreciate you taking the time to share your positive feedback about the care taken with your items.
So33 J Ross
My parcel was delivered by SO33, J Ross. Friendly guys, quick and easy delivery and were able to carry it to where I needed it.
4 août 2026
Avis spontané
Réponse de CitySprint - Southampton
We're so happy to hear that you had a positive experience with your delivery! It's great to know that our team was friendly and helpful in getting your parcel to where you needed it.
Ionut s133 wonderful chap
Ionut s133 wonderful chap, so very helpful. My husband is disabled and this man could not have helped more.
12 juin 2026
Avis spontané
Réponse de CitySprint - Southampton
We are so happy to hear about your positive experience and the excellent assistance you received. We truly appreciate your kind words.
Friendly and very helpful
Emerson, the delivery driver, was very friendly and so helpful. He went above and beyond to assist us moving over 30 long and heavy items. Thanks.
2 juin 2026
Avis spontané
Réponse de CitySprint - Southampton
We're so glad to hear our delivery driver was friendly and went above and beyond to assist you with your heavy items. Thank you for sharing your positive feedback!
Emerson is such a delightful delivery…
Emerson is such a delightful delivery driver. So helpful, patient and polite. Simply an absolute pleasure to deal with.
1 juin 2026
Avis spontané
Réponse de CitySprint - Southampton
We're so glad to hear our delivery driver was helpful, patient, and polite. We appreciate your kind words!
Réponse de CitySprint - Southampton
We're happy to hear that you had a positive experience with our services. We appreciate you sharing your feedback about the kind and efficient service.
Delivery by Ionut S133
Ionut S133 was excellent - arrived on time, handled the fence panels with care, and placed them exactly where requested. Friendly, professional, and made the whole process smooth and hassle-free. Would definitely recommend!
23 avril 2026
Avis spontané
Réponse de CitySprint - Southampton
We're happy to hear that the delivery was on time and the fence panels were handled with care and placed where requested. We appreciate you mentioning the friendly and professional service. Thank you for your recommendation!
Very helpful
Ionut s133
Very helpful, unloaded the heavy items quickly and into my garage for me. Quick delivery and great service
13 avril 2026
Avis spontané
Réponse de CitySprint - Southampton
We're happy to hear that the delivery was quick and helpful! We appreciate you taking the time to share your positive experience with our service.
Lovely delivery driver courteous and…
Lovely delivery driver courteous and helpful 10 out of 10 service
13 avril 2026
Avis spontané
Réponse de CitySprint - Southampton
We're delighted to hear that our delivery driver was courteous and helpful! We appreciate your positive feedback on the excellent service you received.
Réponse de CitySprint - Southampton
We're glad you enjoyed our service. Thank you for taking the time to share your positive experience with us; it means a lot.
My driver Ionut S133 was wonderfull and…
My driver Ionut S133 was wonderfull and polite.
He carry my delivery to garden for me.Five stars
He wrote this himself he was so keen for me to do it! Wonderful with one l and yes I was thrilled he carried them through the side gate as last time I dragged them I pulled a muscle in my groin which hurt for nearly 3 years. Very obliging chap. Thank you.0
10 avril 2026
Avis spontané
Réponse de CitySprint - Southampton
We're happy to hear that our driver was wonderful and polite, carrying your delivery to your garden. We appreciate your positive feedback and five-star rating.
Driver Samuel (SO41) is brilliant
Driver Samuel (SO41) is brilliant. He delivers here quite often and is so helpful. Highly recommended. Cheers.
9 avril 2026
Avis spontané
Réponse de CitySprint - Southampton
We're happy to hear that our driver was so helpful! We appreciate you letting us know about your positive experiences and high recommendation.
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