Worst company ever to purchase from buyer beware!!! These guys are real fly-by-nighters who deal in Casio watches of very questionable quality. First of all note that despite their .co.nz web suffix,... Voir plus
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Really smooth purchase!! Good communication before purchase and timely order processing and shipping. Great email updates during shipping process from both City Watches and DHL. All delivered safely... Voir plus
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I’ve now purchased my second Seiko from City Watches, and once again I’m very happy with both the product and the service. The watch arrived exactly as described, well-packaged, and in perfect condi... Voir plus
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I needed a chronograph watch due to a job change where I am now charging by 6-minute intervals and I have trouble calculating time expended. The watch needed to look professional, too. I couldn't have... Voir plus
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4,2
Bien
577 avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Highly recommended site for genuine watches
I have ordered Seiko watch and trust me it is the most beautiful piece i have got, arrived in 5 days and in a very good packaging and genuine as well, highly recommend others to buy from City watches.
17 février 2021
Avis spontané
Réponse de Citywatches
Dear Almas,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
The watch I ordered was for a great…
The watch I ordered was for a great price! And it was delivered earlier than they had initially outlined. Extremely happy with the service.
11 février 2021
Avis spontané
Réponse de Citywatches
Dear Mervyn,
We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner are both pleased with your appreciation of their hard work.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Good selection and really fast delivery…
Good selection and really fast delivery from Singapore to NZ.
11 février 2021
Avis spontané
Réponse de Citywatches
Dear Otakawhe,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
This organization is incredible
This organization is incredible. I ordered my watch Tuesday 26 January and it was delivered Monday 1 February and the tracking of the package by DHL let me follow the progress of my new watch almost hourly from when I placed the order until it arrived on my doorstep.
1 février 2021
Avis spontané
Réponse de Citywatches
Dear Karl,
We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner are both pleased with your appreciation of their hard work.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Ordering my item was straight forward…
Ordering my item was straight forward and uncomplicated. Received confirmation immediately and the item arrived well packaged and in excellent condition within a week.
30 janvier 2021
Avis spontané
Réponse de Citywatches
Dear Edward,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Please don't reply Sally, as you didn't replied my emails cs@citywatches...
I ordered Morollato watch online. Order was delayed with following reason
"Your order(10502304) is safe with us.
We are facing technical issues with these newly arrived items
especially for these models which are followed by ~ sign.
Your order is under process, it will take 3-4 days to ship.
Regards,
Joy"
First I didn't ordered to keep my item safe with you. Delay in Orders with stupid reason.
My gf used watch I ordered from this website and 1 month of normal use. (not been used under water) it has water inside, even the watch is water resistant. I believe some watches are fake even they claim it's new and authentic. I will suggest not to invest money buying from this website. I sent emails to customer service (Sally), she sent one reply with general information and no further support.
Please don't waste your time, money and energy from buying this website. Online shopping from this website is scam and not satisfactory. All the best Sally, keep filling your pockets..
29 janvier 2021
Avis spontané
Réponse de Citywatches
Dear Abhijit,
We sincerely apologize for the inconvenience caused. We always try to give the best service to our customers. We would like to inform you that the warranty covers the internal mechanism of the watch. It does not cover external physical damage, including:
Water/moisture damage
Damage to the watch case or glass
Missing stones or gems (e.g., from the watch face)
Damage to the watch bracelet/band or straps
Damage to the crown/stem or finishes
Damage to clasps/buckles
Signs of wear and tear to the watch from normal daily use
Damage to the battery.
Please take the watch to the nearest authorized service center.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Excellent Service
The whole process was very easy - from ordering through to arrival of the product (which was perfect).
Communication was outstanding and I always knew the status of my order.
29 janvier 2021
Avis spontané
Réponse de Citywatches
Dear Kirsty,
We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner are both pleased with your appreciation of their hard work.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
My ordered watch came quicker than…
My ordered watch came quicker than expected and in very good order. Thank you
25 janvier 2021
Avis spontané
Réponse de Citywatches
Dear Howard,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Thank you CityWatches.
Thank you CityWatches.
Im very happy with how fast and easy
my purchase was. I love the watch and now eyeing for my next one from you guys. Would very much recommend you guys to my friends.
22 janvier 2021
Avis spontané
Réponse de Citywatches
Dear Eduard,
We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner are both pleased with your appreciation of their hard work.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Worst company ever to purchase from - buyer beware!!!
Worst company ever to purchase from buyer beware!!! These guys are real fly-by-nighters who deal in Casio watches of very questionable quality. First of all note that despite their .co.nz web suffix, THEY ARE NOT a kiwi based company. Secondly, when my watch broke down literally 3 days after the year warranty they claim to provide, they wanted nothing to do with it, despite their obligations under the NZ Consumer Guarantees Act. Stay well clear of purchasing from this company!
21 janvier 2021
Avis spontané
Réponse de Citywatches
Dear Tim,
Sorry for any inconvenience caused. We always try to give the best service to our customers. We would like to inform you that the 1 year international warranty has been expired on your watch. We recommend you to take the watch to the nearest authorized service center.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Excellent!
Very fast delivery, faster than expected. Excellent service. Watches received in original, genuine packaging along with instruction manuals as described. Would highly recommend.
21 janvier 2021
Avis spontané
Réponse de Citywatches
Dear Ejaaz,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
My name is Ariel Ruano.
My name is Ariel Ruano.
CITYWATCHES Never again will I order from you.
Never got a chance to hold my order in my hand because it did not reach me.
My order has 2 different delivery date and a fake signature.
Called you so many times even emailed you but just ignored me.
Order 10506629
You can have my money but KARMA will hunt you.
20 janvier 2021
Avis spontané
Réponse de Citywatches
Dear Leira,
We sincerely apologize for the inconvenience caused. We take theft/wrong delivery quite seriously. Our courier partner has sent this message "The driver confirmed that this delivery and left this at the back porch as per the buyer's permanent authorisation to leave instructions.
Unfortunately the GPS location cannot be pulled by our service partner courier. Counterparts have also attempted to call the buyer but no answer." Could you please again contact DHL for your shipment.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
My experience purchasing a watch at Citwatches
My experience purchasing a watch at CityWatches was very good. The watch price was good, it was well packaged and arrived in good condition. CityWatches provided propompt email feedback following ordering online and the DHL courier provided good tracking of the package progress and delivery.
18 janvier 2021
Avis spontané
Réponse de Citywatches
Dear Paul,
We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner are both pleased with your appreciation of their hard work.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Very satisfied customer.
The watch was exactly as described, it came quickly, and my wife loves it. I will be back 😁
14 janvier 2021
Avis spontané
Réponse de Citywatches
Dear Cian,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
On time delivery and good discount
On time delivery and good discount. Product is good but after unpackaging did not find any warrenty booklet inside the box or any invoice for warrenty claim.
29 décembre 2020
Avis spontané
Réponse de Citywatches
Dear Vivek,
We are pleased that you loved the online purchase as well as our service. We sincerely apologize for the inconvenience caused. We would like to inform you that the warranty information is included in the card you have received. Please check the card and follow the instructions to know about the warranty of your watch.
Please be assured all our watches are 100% authentic, new and we deal only in genuine watches.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Great experience
Great experience, I love the seiko watch that I bought and will be buying more from this site.
26 décembre 2020
Avis spontané
Réponse de Citywatches
Dear Marybeth,
We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner are both pleased with your appreciation of their hard work.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Great service from my initial inquiry…
Great service from my initial inquiry through to receiving my new watch. Competitive prices and wide range of excellent timepieces. Highly recommended.
24 décembre 2020
Avis spontané
Réponse de Citywatches
Dear John,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Good Communication
Good Communication, rapid shipping, easy online purchasing.
23 décembre 2020
Avis spontané
Réponse de Citywatches
Dear Marc,
We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner are both pleased with your appreciation of their hard work.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
First timer
This is the first time for me and I found it well informed and I got what I was looking for
23 décembre 2020
Avis spontané
Réponse de Citywatches
Dear Julia,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Great service
I would recommend this site, it is user friendly and they kept me up to date with shipping details. So I felt very confident using this site. The package was well packed so traveled well.A five star rating which is well deserved
Debs
21 décembre 2020
Avis spontané
Réponse de Citywatches
Dear Deborah,
We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner are both pleased with your appreciation of their hard work.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
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