Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise


Coordonnées de contact

2,0

Bas

TrustScore 2 sur 5

15 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,0

Tous les avis

(15)

15 avis reçus au cours des 12 derniers mois

Écrire un avis

Nous vérifions les avis

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

The ClarityPro hearing aid is not as described The 100% refund is a lie.

The ClarityPro hearing aid is not as advertised. Neither my wife nor I could fit them in our ears. They advertise a 60day 100% no-quibble refund in their advertising. If you ask to return them, they will offer 20% for you to keep them and then in increasing steps to 40%. When you decline this because they are useless, you will be told to send them tracked to China. If you complain about this, you will probably not get a reply.
Luckily, I have a solicitor's clerk for a wife. Guess the shock they have coming!

1 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

I have had a similar experience to all…

I have had a similar experience to all the other reviews - 2 pairs sent and charged for etc. I thought I had done my research before buying and read positive reviews on trustpilot. Sadly not to be true and it wasn't until I tried to return them for a refund the negative reviews came up on my search.
Their ' terms ' state they abide by the trading rules of the UK.. This absolute rubbish which I stated in an email to customer service.
They do amplify sound, particularly for watching TV, but you can't speak with them in as your voice sounds like it's in an echo chamber!
Avoid this company.

28 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Con merchants !!

Actually no stars !!
Wish I had read all these negative reviews before ordering !!
Ordered these, came fairly quickly, far too big to fit in my ears. Emailed immediately and like others reviewing, was politely fobbed off repeatedly. Try different ear pods, try wiggling/pulling your ears to get them to fit. Eventually offered 25% off, then 35%, then 40%. They were dispatched from Cannock, but customer has to return tracked mail to China, and only then is a deduction of £35 for processing mentioned 😡, and dependent on the aids arriving unscathed in China.
Con merchants !!! 😡😡

9 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

This is a scam

This is a scam! These are basic amplifiers, they do not reduce unwanted noise. The ordering process is designed so that you end up ordering two by mistake, impossible to get a refund or a discount which was agreed - do not deal wwith these people. The genuine items are available from JD Health Tech.

12 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

I sincerely apologise

I retract my previous review. I must have done something to the hearing to make it not work but it is working well again now. As I said before they are very comfortable and unobtrusive and have improved my hearing well. This is much better than the hearing aid that Boots quoted me £800 for

18 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Advertised 100% refund is a lie.

The hearing aids stopped charging . Their advert says 100% refund and they are trying to charge me a £35 handling fee. They are dragging out settling this I believe they are waiting until they have sold out and then will just ignore me.

10 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Yet another rip off

These hearing aids were too big for me so I started the return process. This company offers a 100% refund if not satisfied THEY LIE I was offered 40% of my money back which I am still waiting for also I get to keep the hearing aids to put in a cupboard and collect dust because they aren’t any good to me. And after a few weeks I am still waiting. Do not order from this company

22 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Please dont purchase

I am afraid this is a scam and if you are proposing to purchase please don,t. I have lost over £100 to these fraudsters.Others commenting have had a similar experience but in my case I was sent two pairs and charged for both. I have attempted to seek compensation throgh my credit card company without success.. Any refund is less £35 (supposed sanitation)although one pair was in a box and enclosed in cellophane. The return address quoted on the parcel label has nothing to do with this company, there is no phone contact and you are dealing with AI. Speaks well of facebook that the advertising still continues. If you have been unlucky and already purchased you will have heard from Susan at Claritypro. I suppose the box on the deask needed a name. It unfortunately adds authenticity. People behind this outfit unfortunatel fit the description of scum of the earth

3 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Really no star!!

Really no star!!! Purchased online with the guarantee stated - no hassle no questions asked full refund. Couldnt get the hearing aids to stay in my ears. Advice from email to company stated “ try different ear tips and pulling at my ears to get them into my ears”. Requested refund. Reply from company suggested more manouvering of my ears and again try different ear tips. Emailed them back stating already tried this and again requested full refund as per advert. Was offered 25%. I refused and repeated my request as before. Was then offered 35%
Again I refused! Finally offered 40%!!! Didnt even bother replying to that!! Convinced I was speaking to AI and not a person. Am going to contact the Advertising Standards Agency regarding their fraudulent refund guarantee!! Ive given up getting my money back but hopefully this review will stop someone else losing their £69 to these fraudsters!!!

10 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

This company is a joke to say the least…

This company is a joke to say the least 😡 ordered hearing aids and they did not work just like the sound of the sea/wind could not keep them in as they have me an earache and headache 😡 send back to China tracked £35 handling fee so where is the 100% guaranteed money back then 😡 please do not buy these aids 😡😡

10 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not purchase

Do not purchase, they probably won’t suit you and you CANNOT return them. The return is to china with a £35 charge as a handling fee, as for the offer of 40% I’m still waiting!!! Many emails sent and all replies are AI generated, haven’t had one reply from a human.
DO NOT PURCHASE

27 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible company

Terrible company. Shocking product and when asked for refund offered % off then an email stating I had to send them back to China! Oh and they take £35 off for refund processing. Trading standards here we come! Avoid at all costs

9 septembre 2026
Avis spontané
Noté 2 sur 5 étoiles

I ordered one set charged for two..

I ordered one set, but as I was paying, it showed two separate transactions for two sets. I emailed them straight away and got a bad answer, and also was told my order was already bagged and sealed ready for dispatch..then went on to say there would be no problem as they would refund me. Well a few more days
have passed, had a few emails offering 25% back, then 40% back and stating I can keep both sets..
I tried using one set, fr a few days.. four hours daily So wrote and told them this, and that I do not like or want them, can I please have a refund . Nope not for me.. Too tight in my ears..plus a rushing sound similar to putting sea shell to ear. Thats when they started offering me a discount.. WHY? Already said I DO NOT WANT THEM they advertise 60days money back guarantee..???

Not a very good company.

22 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Their hearing "aids" are a joke

Their hearing "aids" are a joke.
I ordered a set but accidentally purchased two sets. This however wasn't the problem. I received the "aids" and tried one set and found that all I was hearing was a loud hiss similar to white noise.
I contacted them and was offered a 25% refund, and when this was declined was than offered 35% followed by 40% refunds.
What is the point of this when the purchases are not fit for purpose?
I'm currently waiting on instructions on how to return them and get a full refund.
It has now been two weeks later and they still have not refunded my money, but just gave me an email that said keep the things and they will review the issue.
This is a scam, do not give them money.

27 août 2026
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus