ClassTutor Avis 

113
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We are absolutely delighted with the support our son received from ClassTutor. Today ,he achieved amazing GCSE results and we couldn’t be happier with his progress. The tutors were brilliant-sup... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The tutors are wonderful and very dedicated at helping you get the grade you want! The customer service is incredible and fast!

L'entreprise a répondu

Noté 5 sur 5 étoiles

My godsons loved the classes and got on very well with the tutors. The frequency of assessments (7 weekly) was great for keeping track of progress I found communication from the team very easy and fel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

ClassTutor has been a game-changer for my three children. They supported my sons and daughter through their studies in a way that was both engaging and effective. What really stood out was how they m... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Centre d'éducation
  2. Professeur particulier
  3. Service de soutien scolaire

Écrit par l'entreprise

THE FUTURE OF TUTORING. ClassTutor is at the forefront of providing outstanding online tuition at affordable prices for years 1 to 13. With over 12 years of experience, we offer a tutoring approach that is both personal and effective, catering to students from the age of 5 up to those preparing for their A-levels at 18. Our company is dedicated to teaching core subjects like Maths, English, and Science, while also offering in-depth courses in supplementary subjects such as business studies, French, biology, physics and chemistry for older students. ClassTutor is committed to providing more than just lessons; we ensure that students understand the material, enabling them to tackle problems on their own. This approach aligns with Malcolm Gladwell's vision of the optimal classroom size, creating an intimate yet interactive online learning environment where students can connect with both educators and their peers. Registering with ClassTutor is seamless, featuring personalised timetables and engaging lessons designed to elevate the educational experience. We are focused on upholding educational excellence; as such, we offer of a free trial lesson to prove the effectiveness of our pedagogy. We’re committed to become a key contributor to a student's educational journey, aiming to instigate a lasting appreciation for learning and a deep understanding of the subjects taught. Parents looking to secure the best educational outcomes for their children are invited to see how ClassTutor can significantly enhance their child's academic growth and future opportunities.


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4,6

Excellent

TrustScore 4.5 sur 5

113 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,6

Tous les avis

(113)

18 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

This is such a supportive and…

This is such a supportive and insightful tuition experience. They have a range of different tutors available who are always open to discussion and present the topics in a simple way. ClassTutor are always ensuring we cover past paper questions just to apply our knowledge too. Additionally, the service has been cheaper than other tutors and it’s extremely useful. They’re always keen to check up on the students to emphasise understanding and that there’s no ongoing issues. Personally, I would definitely recommend this as I was initially recommended with this service and had no issues.

19 novembre 2024
Avis spontané
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Réponse de ClassTutor

Thank you so much for the kind words! We're really glad you like and have benefited from the service. Looking forward to helping you over the coming years

Noté 1 sur 5 étoiles

We had multiple issues with this online…

We had multiple issues with this online tutoring service. They frequently sent messages claiming that our children had not joined the class, even though they were present. Additionally, some of the teachers displayed unprofessional attitudes towards the students. For example, one teacher repeatedly questioned my daughter about not looking directly at the camera, even though her camera was positioned to the side of the screen.

We also encountered problems with their payment system. They withdrew funds from our accounts on random dates without prior notification or permission, using any account or credit card we had ever used with them. Our queries about these charges went unanswered. In the end, we were overcharged and did not receive a refund for the excess amount.

Based on our experience, I would advise others to exercise caution when considering this service.

3 novembre 2023
Avis spontané
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Réponse de ClassTutor

Hello Raza

Are you sure you are a customer with us?

We couldn't find anyone by the name of Raza amongst our parents or students, so we couldn't look into your experience directly.

At ClassTutor, we have an active team monitoring lessons to ensure students are present and engaged. Its actually one of our most popular features! We aim to call parents within the first 10 minutes of lessons starting if we see they are not there, something many parents have said they found very helpful.

We also message parents when we feel students are disengaged, turn their camera off or have it misdirected. For most cases, cameras are above the screen on the laptop so a misdirected camera is easier to detect. We do take notes when told by parents on their circumstances to help with unique cases.

Regarding payment, we never overcharge, and always agree the payment date with parents upon signup. If you feel you have been overcharged, please get in touch and we can rectify this for you immediately.

Please get in touch with us on 0121 828 9383 or email admin@classtutor.co.uk, and one of the team will be happy to take your feedback and resolve your complaints.

Noté 5 sur 5 étoiles

Excellent My two sons had tuition…

Excellent My two sons had tuition from them, and they were affordable and dedicated

15 octobre 2024
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Réponse de ClassTutor

Thank you so much! It's been a pleasure working with you and your children :)

Noté 4 sur 5 étoiles

Great service

My daughter has been with class tutor a few months. I have seen significant progress in some of her subjects. Expecting to see progress to continue.
Team is good at addressing concerns quite promptly.

1 septembre 2024
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Réponse de ClassTutor

Glad to hear about how well your daughter is doing! Thank you so much for your review

Noté 5 sur 5 étoiles

Experience with class tutor

My experience with class tutor has been a good learning experience for my kids. Both the teachers and admin department have been amazing. Their response to emails and calls are quite helpful and prompt. My kids grades have improved immensely and their fee quite affordable.

28 août 2024
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Réponse de ClassTutor

So glad to hear about your positive experience with us! We have loved teaching your children, and look forward to working together for the rest of their lessons

Noté 5 sur 5 étoiles

Patient and understanding tutor

Very impressed with my daughter’s one to one tutor. She was not only patient but very understanding too. My daughter was predicted a 3 in her Maths GCSE and with the help of her tutor she achieved a 4 and can now do the course that she wants to do at sixth form

22 août 2024
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Réponse de ClassTutor

Awww so glad to hear her get the grade she needed in such a short space of time. Wishing her every success in what she does next!

Noté 5 sur 5 étoiles

Thank you!!!

I'm so grateful to have been referred to Class tutor. I had not had much luck but from the first trial lesson. My daughter was hooked.

She enjoys how engaging the teachers are and notes that the teachers genuinely care about their progress.

Special shout out to Talha and Emine. There is no doubt they care more about the children's progress than money.

23 juillet 2024
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Réponse de ClassTutor

Thank you so much! We are thrilled your daughter loves the lessons and is benefitting. Looking forward to continued joy and success going forward.

Noté 1 sur 5 étoiles

Forcing to record child and share with other parents

For trial lesson - Angel contacted me and mentioned they need child details and want child to turn on the camera while live session will be recorded and circulated to other parents. I was not comfortable with this hence couldn't consent. They forced me saying without this they cannot proceed further. Another person from their company said, since I am not agreeing to turning on camera so this may not be right platform for us. For trial class i cant consent. I was being forced to turn on camera i became concerned as no one does that.
Regarding genuine customer question raised in below reply, complete form were filled in my including my email and contact number and you contacted me via all modes. Whereas at your end it seemed bit confusing as there is no dedicated person or person on call did not even know full details. No dedicated assigned person anyone answers and has no clue about anything.
Having said that, i was okay if tutor wanted to speak to child one-one before class. But it was disregarded, its absolutely ridiculous for trial class to child be recorded and video being circulated to other parents. Still unsure what you guys are doing.

25 juin 2024
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Réponse de ClassTutor

As an educational institute, we have safeguarding measures in place to ensure the safety and well-being of our students. We cannot accept any student without knowing their name, and without having them present on camera during the lesson.

Lessons are recorded and shared with parents and students in the class with their consent. Our policy is we cannot allow a student in the class if they do not give their consent, as we cannot exclude them from the recording.

All these policies are to ensure best practice in accordance with the law, safeguarding and privacy rules.

We are unsure who you are and whether you are a genuine customer given no details have been shared here or on our website. In this case we were unable to go forward with your request and suggested that you look into other providers who will be better suited to your need. Finding the ideal tutor for your child is not an easy process and we would not be doing you a good service if we were to waste any of your valuable time.

Noté 5 sur 5 étoiles

Class Tutors BMG

We have Class Tutors for a short time and it is the best help I could find for my daughter and we are sorry for not knowing about them earlier. My daughter has Maths, she finds the lessons very useful, she engages well and enjoys it. Unfortunately we did not know about Class Tutors earlier during the previous school years which would have helped to build a stronger base for my daughter concerning Maths. We really appreciate Class Tutors' work, everyone involved and will certainly pass the word for whoever may need their services.
Thank you Class Tutors for all the support.

21 mai 2024
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Réponse de ClassTutor

It's been such a pleasure working with you and helping your daughter! She is doing so well in class, and we wish her the best with her exams! We're sure she will do brilliantly on the day

Noté 5 sur 5 étoiles

Excellent online tutoring and service

We signed up with Class Tutor after having read some reviews and have been extremely impressed with the service. The combination of GCSE subjects offered, flexibility of sessions and reasonable prices, worked particularly well for us. Class Tutor have been thoroughly professional and helpful throughout, often going the extra mile to offer the best solution for our son’s needs. We could not recommend them highly enough.

18 mai 2024
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Réponse de ClassTutor

So glad to hear about your positive experience! It's been a pleasure working with your son, and looking forward to hearing great news in the future!

Noté 5 sur 5 étoiles

Good experience from class tutor

Good experience from class tutor , good support for students with challenges .
I would recommend classtutor for your children academic needs

9 février 2024
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Réponse de ClassTutor

Lovely to hear you've seen the benefit, particularly in their grades! Wishing you every success going forwards!

Noté 5 sur 5 étoiles

Five Stars for an Exceptional Tutoring…

Five Stars for an Exceptional Tutoring Experience!

My son has been attending live tutoring sessions with Class Tutor for a couple of months now and I couldn't be more impressed.

The improvement in my son's understanding and confidence has been great since starting these sessions
I highly recommend Class tutor to anyone seeking quality tutoring services.

Warmest regards,

Abi Cisse

13 mai 2024
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Réponse de ClassTutor

That is so lovely to read! We have loved teaching your son and seeing him grow in confidence and ability.

Wishing you all every success in the future!

Noté 5 sur 5 étoiles

Worked out well

My son was struggling with Biology and class tutor worked out perfect for him. Class tutor helped him find the right tutor, the one my son was engaging in doing the work well and making sure he understood what he was doing. My son is getting predictable grades 8-9. Have already recommended them to friends

29 août 2023
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Réponse de ClassTutor

So glad to hear he is doing so well! He has put in a lot of hard work, and we wish him all the best with the future :)

Noté 5 sur 5 étoiles

Working with ClassTutor has been…

Working with ClassTutor has been fulfilling, offering flexibility in scheduling and diverse teaching opportunities. I've gained valuable support and resources, enabling me to help students of all backgrounds succeed. Despite challenges like addressing different learning needs and managing administrative tasks, the joy of guiding students toward their goals makes it all worthwhile. Overall, it's a rewarding balance between my passion for education and helping students achieve.

10 août 2023
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Réponse de ClassTutor

It's been a pleasure having you on the team! Working with tutors like yourself is an absolute joy!

Noté 5 sur 5 étoiles

Very good approach from the teachers on…

Very good approach from the teachers on tackling students' weakpoints, there is clear support when asking for help and a nice environment.

23 avril 2024
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Réponse de ClassTutor

So glad to hear you have enjoyed and benefited from the lessons!

Noté 5 sur 5 étoiles

Very positive experience

Very positive experience. My son found the lessons very helpful and the teachers were amazing at explaining everything and very kind when answering questions.

17 avril 2024
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Réponse de ClassTutor

Thank you so much! So glad he enjoyed the lessons, and wishing him every success for the upcoming exams!

Noté 5 sur 5 étoiles

So professional tutoring services for…

So professional tutoring services for all my kids at a reasonable price.

29 mars 2024
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Réponse de ClassTutor

So glad to hear you are enjoying and benefiting from the lessons! It's been a pleasure teaching your children

Noté 5 sur 5 étoiles

Highly Recommend

Absolutely amazing! My son has benefited greatly from the sessions. The tutor is very professional and the content is covered at a good pace in small groups. The support team respond very quickly and helped us with our queries. Would definitely recommend!

1 septembre 2023
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Réponse de ClassTutor

Thank you so much! It makes us so happy to hear students and parents benefit and enjoy from the lessons

Noté 5 sur 5 étoiles

Sian/miss milly

Excellent service the teacher sian/ miss milly is amazing she had taught my son for months and he has improved his maths skills 100%. I'm so glad I choose this tutoring. I would highly recommend the class tutoring. Thank you for all the help and support keep up all your good work.

25 octobre 2023
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Réponse de ClassTutor

Awww that's lovely to hear! We've seen him come a long way since he's joined! So happy to see his progress

Noté 5 sur 5 étoiles

The tutors really helped me with…

The tutors really helped me with content that I struggled with to better understand and make notes. They also helped me with going through exam techniques and past papers to ensure we reach a high grade.

19 novembre 2023
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Réponse de ClassTutor

So glad to hear! It's been wonderful seeing how you've been progressing.

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