The worst people I have ever dealt with, crooked as they come. Loaned money in a Province not licensed to loan in. Reported them to our Regulatory and Licensing Board.
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Lisez les avis des autres
I have an existing loan with ClickLoans and wanted to refinance to purchase a business as an investment. It has been 6 weeks since my initial enquiry, and I still have no real confirmation of updates... Voir plus
Like many of the other reviews, Click Loans drew me in with a competitive interest rate but have slowly raised this to the point it is no longer anywhere near competitive. Still no word from them rega... Voir plus
Avoid Avoid Avoid Avoid Avoid using Click Loans they will start you on a low rate then bump it up even when the reserve bank is on hold absolute low life company..And a message to Click Loans do not t... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Click Loans is an Australian owned business that was created to provide a great online home loan experience. While we are an online based business, we are real people based in real Australian cities, and are always available to chat, talk, message or video call anytime you want. You'll notice our website isn't about lead generation but focused on providing Aussie home owners with a great online home loan experience. Start with our preliminary 8 question rate quote. It generally takes less than 60 seconds. Whilst Click Loans has been backed by some of Australia's largest technological and financial institutions we'd like to think we are a small business at heart with a real focus on a great customer outcome.
Coordonnées de contact
Level 11, 37 Pitt Street, 2000, Sydney, Australie
- 1300 797 783
- heretohelp@clickloans.com.au
- clickloans.com.au
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Round 2: My second experience with the Click Loans team.
I am a returning customer and it certainly was a great experience, advice was sound, got great results. I highly recommend Sam and his team if you need financial advice, they do the majority of the work so you cannot go wrong.
A professional, trustworthy and very knowledgeable team.
Thanks a million
Jen

Réponse de Click Loans
Applied whilst sitting on the couch!
I applied whilst I was on the couch watching tv one night. Easy process, able to upload docs, including photo of driver's licence, quick response time, quick turnaround time on house valuation through to final approval.
Lots of documents to sign and get witnessed by a JP or similar - lots of paperwork in general. But at least that was the only reason I needed to leave the house in relation to the refinance.

Réponse de Click Loans
Above and beyond service of excellence
Samantha was engaging .. Extremely Helpful .. Respectful and professional right from the first contact .. She kept in touch every step of the way and made stepping through the process an absolute breeze .
On the day of signing Samantha went out of her way to meet me away from the office and ensure I was happy and comfortable with the jargon and complete understanding of the terms of the agreement . An absolute pleasure to work with as a customer of the service and would highly recommend herself and click loans to anyone considering finance or refinance.
Thank you once again Samantha, the company are lucky to have found you .

Réponse de Click Loans
Excellent customer service. Very happy customers.
Would highly recommend to anyone. Our loan was quite complex & could have easily been put in the too hard basket. My husband & I are self employed & this bank were the only ones interested in helping us. They went above & beyond my expectations. You really don't get service like this anymore. I'm very impressed.

Réponse de Click Loans
Good on-line experience
I really liked that the process was all on-line and the interactive messaging is a really good idea. You can see what is there, what is missing, etc.
Would definitely recommend ClickLoans.

Réponse de Click Loans
Great rate & service, quick & easy online application~Highly recommend
We refinanced our home loan through Click and Sarah was amazing. The time frame from start to finish was very reasonable and Sarah kept us informed and followed through with any requests we had in a timely manner.
I have recommended Click to my friends and family and would recommend Click to anyone who wants a hassle free loan experience.
Thanks Sarah for making this an easy transaction and adding that personal touch.
Keep up the great work

Réponse de Click Loans
Great rate and service
Worked really well for us. Staff all helped to get everything through smoothly and efficiently. With the rates it's hard to beat.

Réponse de Click Loans
Great service, fast processing, and an easy online application
We used ClickLoans for our first mortgage to buy an apartment. The online application was very easy and the customer service was great. Our account manager was on top of everything the whole way - especially when the timing was tight. I would definitely recommend them.

Réponse de Click Loans
Great service
We received fast efficient online service from friendly staff. Any delays were largely down to us organizing the rquired paperwork. Once the loan had been approved, I found the paperwork involved in taking up the loan voluminous and complex but this may be the case for any online only lender.

Réponse de Click Loans
So helpful would highly recommend
Simon was amazing. He helped me the whole time and always kept me informed. Would recommend them to family n friends. thanks click loans and most importantly to simon. He def looks after people and is so good in what he does

Réponse de Click Loans
online convenience
The process of starting the application was simple and easy.
The follow up conversations were informative and importantly there was never any pressure applied to make decisions.
The time frame from start to finish was very reasonable - the only frustration was my original lender taking so long to settle.
I would recommend click to anyone who wants a hassle free loan experience.

Réponse de Click Loans
Disappointed with Clickloans
Their policies are great. But very bad staffs. I faced very bad situations because of the loan approval team.

Réponse de Click Loans
good choice
Thank you to the team at click loans on helping me refinance , was a very easy process and the team wete great

Réponse de Click Loans
Simple online process
Overall, I'm happy that I decided to go through Click Loans. The process was simple with everything online. There is slight room for improvement when it comes to feedback and responses to questions and turnaround times. The process from the commencement of the application took 6 weeks to the day considering the Xmas period and holidays. Overall, I'm happy with the outcomes

Réponse de Click Loans
CLICK LOANS - Refinance
CLICK LOANS can be done online - and I found the Team extremely helpful every step of the way when I refinanced my Mortgage recently. I knew exactly what was needed, and when it was needed, and was kept up to date with progress. Any queries I had were answered on the day (or by the next business day). Compared to any other experience I have had with MORTGAGE LOANS, this was a breeze.
Thanks heaps, CLICK LOANS team

Réponse de Click Loans
Great & nice
I appreciate clickloan's staff in refinancing my home loan without any hassle. I'm satisfied with the service I got.

Réponse de Click Loans
Five star customer service
Click loans finance team, are super efficient, I received timely responses to questions and queries. Professional and courteous team that have a can do attitude. I highly recommend Click Loans. Thank you Sam and team

Réponse de Click Loans
Generally good experience
Good rates and friendly staff but can be hard to get ahold of on the phone. I dealt primarily with Sam and He would generally reply to emails within 24hrs.
The application process is all online and relatively pain free but seems like they need better communication with their solicitors as the paperwork they sent through had forms I'd already provided and instructions to organise settlement dates etc with my current bank even though I'd been told that would all be dealt with by click. Sorted out with a quick message to click and yes they do organise everything for you (and settled 3 days after they recieved my signed contract!)
Online banking seems quite good and easy to use.
Sam was very helpful all the way through, all in all would recommend if you want a low rate, no frills refinance as long as you aren't fazed by the wholly online experience

Réponse de Click Loans
Excellent services
Great rate and excellent services all through out from the start until the settlement. Ray and his team are fantastic and very professional with their services.
I would recommend to my friends. There was no one moment that I regretted from switching to Clickloans.

Réponse de Click Loans
Easier then 1-2-3
From the initial online application to dealing with the Click Loan's team the experience has been extremely professional and very easy.
I would highly recommend Click Loan's to anyone who is looking for a easy, streamlined process.
Kind Regards
Sean Connolly-Greig

Réponse de Click Loans
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