The glava shampoo and glavaderm food suppliment made my yorkshire terriers coat really glossy and healthy. She suffers with little skin growths that the vet told me would be something she would likely... Voir plus
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Excellent shampoo which has improved my life as a dog groomer no end. It cleans and prepares the coat beautifully and cuts down on drying time which is a complete game changer. Clipper servicing and... Voir plus
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A very well structured and friendly course. I attended the hand stripping 1 day course and learnt so much. There is a great collection of innovative products to buy too. Would highly recommend Clipit!... Voir plus
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Went for the first time to Sophie Bell’s seminar- which as always was fabulous. Going to Clipit is a lovely experience, when I first learnt to groom in 1991 there was no real support but now to be abl... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Clipit Grooming, we’ve spent over a decade designing, developing, and supplying innovative grooming tools, clothing, and care products trusted by professional dog groomers, horse owners, and pet lovers across the UK and beyond. What makes us different is that everything we offer has been created with the groomer in mind – from our iconic Clipit Suit that protects against hair, to our lightweight, whisper-quiet clippers and premium titanium blades. We know that grooming isn’t just about tools; it’s about time, comfort, and care. That’s why we design products that solve real problems groomers face every day. Whether it’s our shampoos made for sensitive skin, our blade care range to extend equipment life, or our ergonomic scissors crafted for precision, our mission is always to make grooming easier, safer, and more enjoyable. Our customer service team is passionate about supporting groomers and pet owners, offering expert advice, servicing, and education. From our new Clipit Hub in Basingstoke, we provide a place to shop, learn, and connect with like-minded professionals. With thousands of loyal customers and a growing community, Clipit is proud to stand for innovation, reliability, and care in grooming.
Coordonnées de contact
Unit 32, Basepoint Enterprise Centre, Stroudley Rd, RG24 8UP, Basingstoke, Royaume-Uni
- 07399245461
- sales@clipit-grooming.com
- clipit-grooming.com
4,8
Excellent
213 avis
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Really unprofessional service
Really unprofessional service the way I was spoken too when just needed some help with a problem I had with pair of clippers and blades I brought which was £210 roughly altogether so I expected to be spoken to with respect when purchasing from any company and have never had this problem before I am so disappointed as was recommended by another groomer I will never do business with this company again
17 janvier 2025
Avis spontané
Réponse de Clipit Grooming
Thank you for your feedback. We’re truly sorry to hear about your experience and would like to assure you that we strive to provide excellent service to all our customers.
Our request to have the blade returned was not intended to come across as poor service but as part of our effort to assist you. Diagnosing the issue via WhatsApp can sometimes be unclear, and we wanted to ensure we could assess the problem properly to resolve it for you. We understand how frustrating this must have been, especially after your investment in our products.
We appreciate your concerns and will take your comments on board to improve our communication and service. If there’s anything further we can do to address this matter, please don’t hesitate to reach out to us directly.
Great service
Easy ordering. Great communication. Excellent products. Makes brushing a caucasian Shepherd so much easier. Fast postage and well packed. Thank you.
8 janvier 2025
Avis spontané
Réponse de Clipit Grooming
Thank you so much for your wonderful review! 🌟 We're thrilled to hear that you had a great experience with our service and that our products are making brushing your Caucasian Shepherd easier. It's fantastic to know that the ordering process, communication, and fast postage met your expectations. Your kind words mean a lot to us, and we’re always here to help with anything you need. Thank you for choosing us! 🐾😊
Very happy with purchase
Product as described and great quality. Dispatched in good time.
1 janvier 2025
Réponse de Clipit Grooming
Thank you so much for your kind words and fantastic review! We're thrilled to hear that you're happy with your purchase and found the product to be of great quality. It's wonderful to know that our prompt dispatch met your expectations. We truly appreciate your support and look forward to serving you again!
The Clippers arrived in good condition
The Clippers arrived in good condition, they are effortlessly easy to use, the battery on the unit is excellent. Really nice to use. My little dog was very comfortable with me & my wife using it to trim her.
29 novembre 2024
Réponse de Clipit Grooming
Thank you so much for your wonderful review! We're thrilled to hear that your clippers arrived in great condition and are meeting your expectations. It's fantastic to know they are easy to use, have excellent battery life, and made trimming a comfortable experience for your little dog. We love hearing about happy grooming moments like yours. If you ever have any questions or need assistance, feel free to reach out. Happy grooming! 😊🐾
Good quality items
Good quality items. Good delivery time but I ordered 1 navy pair of cargo trousers and 1 black cargo trousers and got 2 navy, but I’m sure clipit can resolve this very small issue.
28 novembre 2024
Réponse de Clipit Grooming
Thank you so much for your feedback and for highlighting the quality of our items and delivery service! 🐾 We truly appreciate your support and understanding.
We sincerely apologize for the mix-up with your order and completely understand how that might be frustrating. Rest assured, we’re committed to resolving this for you quickly. Our team will reach out to you directly to ensure you receive the correct items as soon as possible.
Thank you for bringing this to our attention and for your patience—it means a lot to us! If there’s anything else we can assist with, don’t hesitate to let us know.
💙 The Clipit Team
Réponse de Clipit Grooming
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our products and had a smooth ordering experience. Providing fast and reliable delivery is always a top priority for us, and it's wonderful to know we met your expectations. If you ever have any questions or need assistance, feel free to reach out—we're here to help! 😊
Fab product range and excellent…
Fab product range and excellent customer service
28 novembre 2024
Avis spontané
Réponse de Clipit Grooming
Thank you so much for your fantastic review! 🌟 We're thrilled you love our product range and appreciate our customer service. Your support means the world to us!
Excellent customer service and care!
Excellent customer service and care!
Great products and the clippers are so light/easy to use and do a great job. Would highly recommend!
26 novembre 2024
Avis spontané
Réponse de Clipit Grooming
Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying your Clipit clippers and that you found them light, easy to use, and effective. Your kind words about our customer service mean the world to us—providing great care and support is at the heart of what we do.
We’re delighted that you would recommend our products, and if you ever need any assistance or advice, don’t hesitate to reach out. Thank you again for being part of the Clipit family!
Best wishes,
The Clipit Grooming Team
Good clippers but upkeep is a joke
Ordered the clip it clippers as part of a starter kit prior to attending a grooming course. Clippers seemed fine and I leaned to groom using them, my blades are now blunt, I cant get them sharpened unless I send them to a specific sharpener, the top cutter (£11) has been out of stock for ages and to buy new blades cost a fortune. I wish I'd known this prior to buying them. Id have much rather bought andis clippers or something that can have different blades attached for much cheaper, and get them sharpened. My sharpener cannot sharpen the clip it titanium blades.
15 novembre 2024
Avis spontané
Réponse de Clipit Grooming
Thank you for sharing your feedback. We're sorry to hear about your experience with your Clipit clippers and blades. We truly value your opinion and want to address your concerns.
Our Clipit Titanium blades are designed for durability and precision, which is why they require specialised sharpening services to maintain their performance. We work with an approved sharpener who is equipped to handle these blades. We’d be happy to help you or guide you on how to send your blades for sharpening.
Regarding the availability of the top cutter, we understand how frustrating this has been. We've experienced unexpected supply delays, but we’re actively working to restock as quickly as possible. Please reach out to us, and we can update you on availability or assist in finding alternative solutions.
As for the cost of replacement blades, we acknowledge that investing in premium tools can feel like a significant expense. However, these blades are built to deliver exceptional quality and longevity with proper maintenance. To help you, we’d be happy to discuss any available offers or discounts on blade replacements.
We’re committed to ensuring you have the best experience possible with your grooming journey. Please don’t hesitate to reach out to our customer support team at [contact information] so we can resolve these concerns and assist you further.
Lovely little team of staff
Lovely little team of staff, always friendly and support dog grooming shows.
My favourite purchase are the groomit nail clippers. Nice to hold, strong pair and no little side thing that keeps getting in the way (standard in every pair for some reason)
11 août 2024
Avis spontané
Réponse de Clipit Grooming
Thanks Katie, this means a lot to us xx
Excellent company to deal with
Excellent company to deal with. Good prices, kept informed of delivery as it was split into 3 . Would highly recommend.
24 septembre 2024
Réponse de Clipit Grooming
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had a positive experience with us and appreciated our communication throughout your delivery. It's great to know you found our prices competitive too! We truly value your recommendation and look forward to serving you again in the future. Thanks for choosing us!
Réponse de Clipit Grooming
Thank you so much for your 5-star review! We're thrilled to hear you had a great experience with our communication and products. Your satisfaction is our top priority, and we look forward to serving you again in the future!
signed up for email as new customer
signed up for email as new customer. received welcome email from them. Offered a code valid for 3 days for free shipping. on entering code it did not work. used mobile contact on email to let them knkw. Advice was code was out if date. It wasn't. Then was told it could be a fake email, again it wasnt. They said would check with IT and heard nothing so i didnt bother to order. Should have been retified their end if sending invalid codes
30 août 2024
Avis spontané
Réponse de Clipit Grooming
We are sorry you have given us this review after receiving a Promo Code that didn't work. We have checked our system and cannot explain why this happened. We have since sent you a new Promo Code to get Free Shipping.
Very professional and extremely…
Very professional and extremely helpful.
I’m just starting out in my new chosen career and the guidance offered by Clipit staff was very supportive.
Thank you
16 août 2024
Réponse de Clipit Grooming
Thank you so much for your wonderful review! We're thrilled to hear that our team could provide the guidance and support you needed as you embark on your new career. It's always our goal to be as helpful and professional as possible, especially during such an important time in your journey. We're excited to see where your career takes you, and we're here to support you every step of the way. Thank you for choosing Clipit!
Réponse de Clipit Grooming
Thank you Melanie
Réponse de Clipit Grooming
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our prices amazing and our delivery fast. Your satisfaction is our top priority, and we look forward to serving you again soon!
Delivery was on time and when it said…
Delivery was on time and when it said it would come.
17 juillet 2024
Réponse de Clipit Grooming
Thank you Cheryl, we are so pleased we meet with your expectations.
Really good grooming apparel
Really good quality grooming tops, would definitely recommend.
6 juillet 2024
Réponse de Clipit Grooming
Thank you so much for this positive feedback. We do pride ourselves on producing quality grooming workwear.
Fantastic products!
Paula is amazing! Had the pleasure to meet at Crufts earlier this year and tried on the new upgraded Clipit Grooming suit for size, I have been using it for a few weeks now. It's fantastic, keeps the freshly cut hair out of my skin and the new stronger knee protection is fantastic for when I end up kneeling down. Paula helped with the personalisation and kept me updated every step of the way. The new sensitive shampoo with oils is also amazing, leaves the dog fur and skin feeling amazing to work with. The grooming gloves are also helping while bathing and drying to get out undercoat! Thanks again Paula, I'll continue to use Clipit for all my grooming needs!
10 avril 2024
Avis spontané
Réponse de Clipit Grooming
Dear Abbey,
Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying the new upgraded Clipit suit and finding it so effective. Paula will be delighted to hear your kind words and that her assistance made such a positive impact.
It's wonderful to know that the new knee protection and the sensitive shampoo with oils are working well for you and your furry clients. We're also glad to hear the grooming gloves are helping with bathing and drying. Your feedback is invaluable to us.
We look forward to continuing to meet all your grooming needs. Thanks again for your support and for choosing Clipit!
Best regards,
The Clipit Team
Réponse de Clipit Grooming
I hope this message finds you well!
I wanted to take a moment to extend my deepest gratitude for your glowing 5-star review on Trustpilot. Your kind words truly mean the world to us and serve as a constant reminder of why we do what we do.
At Clipit Grooming, we strive to provide nothing short of exceptional service, and it brings us immense joy to hear that we've met your expectations. Your satisfaction is our top priority, and knowing that we've succeeded in delivering a positive experience fills us with pride and motivation.
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