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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent company to deal with, we like suppliers who are flexible and straight talking. Our account manager Lloyd Gardner, always picks up the phone and always does what he says he is going to do. Ca... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We’ve dealt with Giacom Wholesale Mobile for many years and find the support very good. They can be easily contacted via phone and anything complex I generally raise a ticket. Lloyd our account mana... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lloyd Gardner our account manager for Mobile always comes back to us promptly and helps where he can commercially to win business.

L'entreprise a répondu

Noté 1 sur 5 étoiles

I am a small MSP and maintain 15 small businesses on a monthly retainer plus I resell M365 and various add-ons like backup. I used to love Giacom. Never used their tech support since that's what I do,... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services aux entreprises
  2. aussi dans
  3. Entreprise de logiciels
  4. Maché en ligne

Écrit par l'entreprise

Giacom is a channel-only marketplace and software provider, supporting more than 6,000 MSPs, resellers and technology providers across the UK. Through its Cloud Market platform, Giacom gives partners access to cloud, communications, connectivity, mobile, hardware, cybersecurity and business software from leading vendors and carriers. Giacom’s Cloud Market Tools support the full customer journey, including sales, ordering, billing, self-service and system integrations. Alongside its technology portfolio, Giacom provides specialist sales, product and technical support, as well as training, marketing resources and industry expertise to help partners develop their capabilities and grow their businesses. By combining technology, software, enablement and expert support in one place, Giacom helps partners broaden their propositions, simplify their operations and spend more time supporting their customers.


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4,2

Bien

TrustScore 4 sur 5

236 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,2

Tous les avis

(236)

13 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Goes the extra step!

Kate has been very helpful to me, amazing service and knowledge I would be stuck without Kate's help. Thanks :)

23 septembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Fantastic and Easy

As a startup the experience for us has been wonderful, helping with items like branding as well as ease of use and support for all the silly little questions. Many thanks to the team in MessageStream!
Kind Regards,
Brad, IAXS Limited, Clear Cloud Choices

5 août 2016
Avis spontané
Noté 5 sur 5 étoiles

Messagestream

I have just recently joined as a partner with MessageStream having been recommended by a business colleague and partner who are an active reseller of their products.
My primary focus is for the resale of Office365 licenses and I have found on my initial order the process extremely easy to follow and has taken a lot of the hassle away from dealing directly with Microsoft.
In addition, I experienced a problem this morning and had a very good experience with Technical Support who were able to help me with a technical issue I was having with the allocation of licenses for our of our customers.
Great first impression.

21 mars 2016
Avis spontané
Noté 5 sur 5 étoiles

Simple, quick, and great prices!

Messagestream offers probably the quickest and most simple interface for provisioning online services for your customers. Having tested similar solutions, I found them to be the most approachable partner to deal with, and their pricing leaves plenty of margin to make profit, even in the smallest of sales. I'd definitely recommend them to any MSP.

1 mars 2016
Avis spontané
Noté 5 sur 5 étoiles

Great company

Fantastic service and support from Message Stream. Been using them for 5 months now and their systems just seem to work and, even better, they're easy to use! Thanks!

19 février 2016
Avis spontané
Noté 5 sur 5 étoiles

Office 365

Message Stream has a quick and simple portal to purchase office 365
and allows to me to sell office 365 with some income

18 novembre 2015
Avis spontané
Noté 5 sur 5 étoiles

Excellent EMail Services

Having partnered with MessageStream over 3 years ago our clients have enjoyed a largely trouble free service from a great provider. I say that because no system is perfect but any issues are always dealt with swiftly. As a reseller we must have no less than 100% trust and confidence in our hosts and we have that with MessageStream. We are also an MS Cloud partner but find the way they do their reseller scheme doesn't put you as a provider in control. So if you're thinking of joining up with MessageStream I suggest you stop thinking and just do it, you won't look back!

13 novembre 2015
Avis spontané
Noté 5 sur 5 étoiles

Great branding, great service

We sent our logo and company info to Messagestream and within a couple of days we had great looking fully branded marketing materials available to us. Who needs a marketing company when Messagestream do such a great job for free

12 novembre 2015
Avis spontané
Noté 1 sur 5 étoiles

Good Software Accounts Beware

We had only opened a account with messagelabs, and I lost my father that month so had but it on the back burner, apart for being badgered by the accounts department for such a small amount of money it was a joke, which they closed our account down. Demanding card payments even though i dont pay anyone that way

We dont have any financial issues, but beware if you do they will close your account down in less than 2 week being late which rings alarm bells as a wholesale provider

11 novembre 2015
Avis spontané
Logo de Giacom

Réponse de Giacom

Hello David,

We’re extremely sorry to hear of your loss. Had we known of your specific circumstances at the time the invoice was first overdue we would have certainly looked to extend our terms.

We pride ourselves on our customer service and if you feel that we did not deal with the matter to your satisfaction, please contact your account manager so we can look into this further and hopefully come to an amicable solution.

Noté 5 sur 5 étoiles

Fantastic service

First customer came onto the platform today, couldn't have been smoother, a perfect system with helpful knowledge based guides and the back ground techs support to give the help, made my job a lot easier when changing MX records and such.

More customers to come!

17 septembre 2015
Avis spontané
Noté 5 sur 5 étoiles

Easy management of Office 365 accounts for IT Providers

Having been managing multiple Office 365 accounts for multiple customers for years, the MessageStream portal is a breath of fresh air.
Migrating in existing licenses takes just a few minutes, and setting up new ones is even quicker. All clients now appear in one simple console view, and I only have to manage one single payment each month.
And as an added bonus there is also a small discount off of the usual subscription costs.

I would recommend this service 100% to an other IT Provider who deals with multiple Office 365 accounts for their customers.

10 juillet 2015
Avis spontané
Noté 5 sur 5 étoiles

A fantastic partner

We have been a partner of MessageSteam for a few years now and their services, communication and both technical and non-technical support are excellent.
With the recent addition of Microsoft Office 365 products their portfolio of services help us meet our clients requirements, all under one roof.

18 mai 2015
Avis spontané
Noté 5 sur 5 étoiles

Superb service, and a perfect lesson in customer service to everyone else.

The services offered are reliable, no-nonsense in the execution, and fairly priced. Their control panel has been designed to work, rather than just facilitate the code behind it.
MessageStream are a great Business-Partner, and I wouldn't hesitate to recommend their services.
Their Tech support is exemplary, on every occasion myself or my staff have called them, they have quickly spoken to a real person, who is knowledgable, and able to deal with the request/query in quick time.
This is how all client support should be - everyone else - take note of MessageStream and your company will do well.
Rarely do I come across a company that delivers it all, neatly packaged, in an excellent manner.
Thank-you MessageStream, please keep up the great work.
Will Davies
MD, Interwebi Ltd
Web - Cloud - Support
[EXTERNAL REFERENCE]

13 mars 2015
Avis spontané
Noté 5 sur 5 étoiles

Excellent response time

Following a request to setup branded backup software, just over an hour later, Kate Waites emailed to confirm it had been setup. Great job!

Many thanks!

20 février 2015
Avis spontané
Noté 5 sur 5 étoiles

Excellent, patient, supportive organisation

I have worked in IT as a freelancer, self-employed and employed for 20years or more. During this time I have watched the industry switch from main frames to desktops and now to cloud based solutions. I have had a reseller account with MessageStream for a few years, most of that time I have done nothing with it, as circumstances changed. Lately I have begun to offer and sell the MessageStreams services in earnest. This company has waited patiently while I have got myself together, never pressurizing or threaening to revoke my reseller status. And when I have asked for support, technical or marketing, it has been almost instantaneous in its delivery. The products work fantastically. And that is the most important part of reselling, having something you can trust explicitly will work. Messagestreams products and service and care are great. As a smaller reseller, I have been looked after as if I were a mutli-million pound account. Which is, of course, what I will become offering these services.

29 janvier 2015
Avis spontané
Noté 5 sur 5 étoiles

Excellent service and support to resellers, probably the quickest response I've ever had from a vendor - 1st Class

I asked for some new marketing resources late last night and these were ready for me when I walked into the office the following morning. Excellent service, rapid turnaround and fantastic support to resellers from a vendor that provides a range of very useful marketing collateral as well as first class guidance, support and advice as and when needed. First class and extremely reassuring.

29 janvier 2015
Avis spontané

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