Giacom Avis 

In these annoying days of red tape when you need an answer ASAP to keep things going instead of logging calls & waiting for an email etc, most of the time you only need to have a quick direct chat with someone and the issue/s are resolved.
I have always found MessageStream very quick to respond and Stephen always gets back to me.
Its a shame more companies don't work this way.

Noam Hassan

IT Consultant and Specialist

I asked for a personalised copy of the Hosted Exchange PDF and I had one emailed me within the hour, along with other marketing material that I was able to use. Very impressed.

Their technical and marketing teams replied to all our questions within 30 mins max.

Wish more firms were as good

Easy to use software, combined with nice and fast support!

I've dealt with sales, customer service, accounts and tech. support - in each dept. Messagestream has provided top-notch service.

Messagestream are way ahead of the game when it comes to email. Their product is superb and the technical support guys really know their stuff. I wouldn't hesitate to recommend them to anyone that needs a solid reliable email solution.

We have been looking for an alternative to in house Kerio/Exchange servers and also Google Apps for some time. Office 365 didn't fit the bill as many clients are using Terminal Services and the licensing is a nightmare which left us with finding a hosted Exchange option.

I found Messagestream on Google gave them a call and within the hour we were set-up and I was adding the first mail boxes. I had a couple of queries, which were handled immediately all in all the most painless reseller set-up I've ever done, would thoroughly recommend them.

A dream to use that is, since being introduced to Messagestream we are very happy with the operation of the platform, the support levels received and the total lack of any issues. The standard filtering provided with all hosted exchange accounts is fantastic.

Communication provided regarding new and upcoming products has been second to none.

Looking forward to many years of ongoing service.

Excellent, first class and helpful service. Prompt responses to all questions and queries, helped me get everything set up with the minimum of hassle and absolutely perfectly for my needs. I would thoroughly recommend Giacom!

So, I've given 4 stars, only because I have not been here long enough to award five.
I have used this service for only a few months, and just completed our third migration. It just works!

Support team are prompt to respond, with a qualified, decent response. A phone number would be nice, but the ticketing system does the job.

The system is simple to work with, and we have been able to allow very basic level administrators complete most of the works.

I have high hopes for our continued relationship.

Hi your speaking to Stephen how can I help?

I remember the first call I made into Giacom many months ago when I decided to explore cloud based mail services. The first impressions Stephen gave me were excellent and up until we made the move his approach remained consultative, not pressured and answered every question I had. I was thinking this is too good to be true, its got to be more difficult that this.

It took me over 8 months to decide to migrate our Exchange services to the cloud from our dying SBS 2003 server. Why so long? All the usual concerns really. Nervous on the migration, was it going to be as easy as Stephen said it would be?, what if I lose my email?

As it turns out I migrated over 30 mailboxes, upgraded 8 Outlooks editions and all supported by their team of Pre & Post sales teams it went seamlessly. Not bad considering my knowledge base. I did the migrations over a weekend and spent the Friday preparing new Outlook profiles for the switch over.

I only issue we had was with the Global Address Book not downloading. That was solved by a quick call into the Damien in the Giacom Support Team who regenerated the address book and within 24hrs we were firing on all cylinders......BINGO!

All I need to do now is migrate the other part of our business. So............if you want a hosted service provider put Giacom at the top of your list, you won't be disappointed.

Our company has recently joined the reseller program at Messagestream, and all we can say is what a fantastic service they provide. Unlike other reseller programs, there are no pushy targets and badgering salesmen on your back. Additionally the system is extremely straight forward to administer, and combined with the branding capability I dare you to find anything else in the market place that really compares. We are going through a process of rebranding and when that has happened we will be whole heartedly pushing 'our' hosted exchange. - thanks Giacom

I've set up some demo accounts with a view to moving some of my customers from another hosted exchange provider to messagestream.

So far I've found the user interface really easy, the product good, and the support (which I needed once - and turned out to be my error) very fast and helpful.

I am extremely happy with my purchase, having moved from OVH I have found your control panel to be both responsive, sleek, fast and easily navigable. To date your customer support has been almost instentanious (No one knows how to spell that word, not even Google!) and the quality of service is outstanding. The service is outstandingly fast and even with the sync between my iphone, ipad and workstation it works almost instantaneously.

For the price i am paying i find it an outstanding level of service and am well and truly looking forwards to offering your services to my customers as well as migrating my own company over to your services as well.

I have been looking for and tested several cloud based Exchange services but have to say that MessageStream provides by far the best!

The service and support is second to none, and my own exchange account was setup in minutes.

Would definitely recommend to others!

Just a really quick note to say that if you want to partner with a great company for hosted Exchange and Sharepoint solutions, Giacom should be your first point of call.

We have been working with these guys for a number of years and have found the products and infrastructure to be ultra reliable, and the personal service from the team, Steve in particular being second to none.

The reliability of the services and our ability to get questions answered quickly makes our job of delivering impeccable service to our clients that bit easier - I'm sure we will all agree that waiting around for a 3rd party to respond is a frustrating time, and not an excuse that our client should or would understand.

If you wanted Exchange or Sharepoint Solutions, talk to Giacom, they are........

I have been impressed with the support to resellers. All technical questions answered quickly and correctly. Keep it up

MessageStream have been very good with us since we started using their services in early 2012. We found a few bugs and issues with the solution, but having forwared our feedback and recommendations, we are pleased that MessageStream have implemented most of the suggestions we gave, and have provided extra functionality that we requested, wherever possible. We have been in regular contact with Ian who has been more than helpful and appreciative of our feedback and has kept in regular contact. The system MessageStream offers has proven to be reliable, sturdy, easy to manage, and beneficial to our customers. We are looking forward to the next series of updates that should overcome the remaining snags we reported recently. Well done MessageStream, this solution is cost effective, reliable, and supported by an excellent & friendly team. We couldnt ask for more really.

I'm been using Giacom services from few months now, never had any problem, Giacom guys really knows what they are doing. Great service

From the first online chat with the sales agent to the use of the service (which to date has been faultless), I have been very impressed with Giacom and I am delighted to have chosen them as our hosted Exchange provider.