Cloudy2Clear Windows - Chester & Wirral Avis 40

TrustScore 4 sur 5

4,1

26 Forest Walk, CH7 3AZ Buckley, Chester, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Alan, Lewis & Keith (Cheshire) did a fabulous job on my distorted double glazed windows - from replacing hinges to re sealing. They were all timely, courteous, friendly, knowledgeable, very helpfu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What makes a good company great is how they respond when something goes wrong. Our windows were delivered slightly out of spec but the installer (Alan Ball) noticed and immediately reordered, apologis... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Alan was very efficient and provided an almost instant quote which was far lower than I had anticipated. We organised for Lewis to come today which he did. Very efficient again. Job done in about an h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everything as promised and we are well satisfied. The installers were very friendly and efficient. We had thought that failure of the double glazing window would mean a complete new Velux window, bu... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Fournisseur de fenêtres
  2. Installateur de double vitrage
  3. Atelier de réparation du verre
  4. Fournisseur de verrous
  5. Service d'installation des fenêtres
  6. Magasin de garnitures de portes et fenêtres

Écrit par l'entreprise

We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.


Coordonnées de contact

  • 26 Forest Walk, CH7 3AZ, Buckley, Chester, Royaume-Uni

  • 08006121118

4,1

Bien

TrustScore 4 sur 5

40 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 1 sur 5 étoiles

Mistake in your advertising . You advertise that cloudy2clear covers…

You advertise that cloudy2clear covers the whole of the UK but you cannot help people in Wales. I have a post code CH88PN. Which is a Chester/Cheshire and north wales code but you have nobody in this area to help. I put in a south Wales postcode and a north wales postcode and again no branch to help. You do not cover the whole of the UK. Do you cover any Scottish postcodes?

18 mai 2026
Avis spontané
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Réponse de Cloudy2Clear Windows - Chester & Wirral

HI 'Customer', apologies but we do not currently service your specific postcode even though we do operate in Chester. We do cover certain postcodes in Scotland also.

Noté 5 sur 5 étoiles

We can fully recommend Cloudy2Clear…

We can fully recommend Cloudy2Clear Windows - as on both occasions we have received a very first class telephone service and a very first class job by each of their very helpful and efficient window fitters!

1 mai 2026
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Réponse de Cloudy2Clear Windows - Chester & Wirral

Thank you for your review.

Noté 5 sur 5 étoiles

Kept to the appointment times

Kept to the appointment times. Chatty friendly chap. Same man came back to fit my windows and again was friendly and got them fitted with no bother.

9 avril 2026
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Réponse de Cloudy2Clear Windows - Chester & Wirral

Thank you for your review.

Noté 5 sur 5 étoiles

Replacement units…

Two guys came and had both window units in within half an hour. They worked very efficiently and were very tidy.
Job well done

4 septembre 2025
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Réponse de Cloudy2Clear Windows - Chester & Wirral

Thank you for your review.

Noté 5 sur 5 étoiles

Fast, efficient and did what they promised.

What makes a good company great is how they respond when something goes wrong. Our windows were delivered slightly out of spec but the installer (Alan Ball) noticed and immediately reordered, apologised and rescheduled. The telephone customer support was first class. Polite pleasant and did what they said they would do. This is a credit to the company. Not very common these days. Thanks

5 août 2025
Avis spontané
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Réponse de Cloudy2Clear Windows - Chester & Wirral

Thank you for your review.

Noté 1 sur 5 étoiles

Cloudy to clearly don't care

Alan came out gave me quote then we arranged a date and time.
Day came no show was told 2 guys phoned in sick, not a problem let me know when can rearrange.... No reply after 3 emails and a phone call.
Probably lied about the sickness and had another job with more windows to repair.
So if just a small amount they won't bother coming or replying to you.
Standard response then.. Great customer service 👍

1 avril 2025
Avis spontané
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Réponse de Cloudy2Clear Windows - Chester & Wirral

HI Brian, sorry to hear about your experience. We are looking into this internally and will contact you.

UPDATE: Hi again Brian. If you could email customer.services@cloudy2clearwindows.co.uk and make your email for the attention of 'North West Manager' we should be able to explain what has happened and hopefully rectify this for you.

Noté 5 sur 5 étoiles

On time

On time, fast and efficient service.Very nice and polite team.

5 avril 2025
Avis spontané
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Réponse de Cloudy2Clear Windows - Chester & Wirral

Thank you for your review.

Noté 5 sur 5 étoiles

Excellent

Alan, Lewis & Keith (Cheshire) did a fabulous job on my distorted double glazed windows - from replacing hinges to re sealing.
They were all timely, courteous, friendly, knowledgeable, very helpful & respected my home.
I was particularly impressed that they all wore shoe covers when entering my home - so many don’t.
I can highly recommend this company.
Thank you chaps.

19 décembre 2024
Avis spontané
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Réponse de Cloudy2Clear Windows - Chester & Wirral

Thank you for your review.

Noté 5 sur 5 étoiles

Efficient

Efficient, on time, no mess and courteous.

6 décembre 2024
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Réponse de Cloudy2Clear Windows - Chester & Wirral

Thank you for your review.

Noté 5 sur 5 étoiles

5 Star service arrived on time gave me…

5 Star service arrived on time gave me a quote which was very competitive and fitted the replacement window the following week the two fitters from Wrexham where very clean and tidy and did a fantastic job. Thanks Alan for a top job

11 octobre 2024
Avis spontané
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Réponse de Cloudy2Clear Windows - Chester & Wirral

Thank you for your review.

Noté 5 sur 5 étoiles

Had 2 windows replaced quickly and…

Had 2 windows replaced quickly and efficiently today by a very friendly guy who did an excellent job.
It does save a lot of money by replacing just the glass rather than the whole frame and it's guaranteed for 25years too !
I would highly recommend this company 👌

15 août 2024
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Réponse de Cloudy2Clear Windows - Chester & Wirral

Thank you for your review.

Noté 5 sur 5 étoiles

Really good service and the fitters…

Really good service and the fitters done an excellent job. Would highly recommend and use them for future window replacements.

30 juillet 2024
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Réponse de Cloudy2Clear Windows - Chester & Wirral

Thank you for your review.

Noté 5 sur 5 étoiles

First rate job

Top draw company from first contact to completion.The two gents I dealt with Alan and Lewis were extremely polite and professional. I had four window units replaced at an extremely good price. Thanks for a top job A*.

20 juin 2024
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Réponse de Cloudy2Clear Windows - Chester & Wirral

Thank you for your review.

Noté 5 sur 5 étoiles

Great Job very reasonable cost

Alan and Keith were brilliant. Arrived on time did a great job and were lovely guys. Have used this company before and would not hesitate to use them again. Highly recommend.

29 mai 2024
Avis spontané
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Réponse de Cloudy2Clear Windows - Chester & Wirral

Thank you for your review.

Noté 1 sur 5 étoiles

If your order isn't worth while, they aren't interested!

For a family run Company, avoid. When they found out what I wanted was not going to cost thousands of pounds and make it worth there while, they lost interest. So much for prices starting from £99! Very disappointing! I believed their advertising and commercial radio adverts.

27 mai 2024
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Réponse de Cloudy2Clear Windows - Chester & Wirral

Thank you for your review.

Noté 5 sur 5 étoiles

Great work

I would recommend this company to anyone. From order to fitting all were polite and punctual. The fitters were so pleasant. Price was competitive and 25 year guarantee as well.

21 mai 2024
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Réponse de Cloudy2Clear Windows - Chester & Wirral

Thank you for your review.

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