Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM) Avis 

169
TrustScore 4.5 sur 5

4,7

Innsworth Lane, Innsworth Technology Park Ltd, GL3 1DL Innsworth, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jason was great, came out today to provide a quote and managed to fix my French doors which weren't closing properly, both doors now fitting brilliantly. Have had cloudy2clear guys out a few times o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very good customer service from the Bristol team with the quote, delivery time and install date of window was on time. Good company to use. Thank you Bristol team keep up the great work!

L'entreprise a répondu

Noté 4 sur 5 étoiles

The replacement windows are fine. There was a glitch over two minor jobs Jason had proposed - he said a locked window without a key could have the handle replaced, but the fitter said he couldn't do... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Highly recommend this company lovely to deal with, professional, efficient. Communication was great, if I had a question you get to talk to a real person! They turned up when arranged and really plea... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Fournisseur de fenêtres
  2. Installateur de double vitrage
  3. Atelier de réparation du verre
  4. Fournisseur de verrous
  5. Service d'installation des fenêtres
  6. Magasin de garnitures de portes et fenêtres

Écrit par l'entreprise

We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.


Coordonnées de contact

  • Innsworth Lane, Innsworth Technology Park Ltd, GL3 1DL, Innsworth, England, Royaume-Uni

  • 08006121118

4,7

Excellent

TrustScore 4.5 sur 5

169 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,7

Tous les avis

(169)

1 794 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fast, Easy, and Reliable

The entire process was unbelievably quick and effortless to arrange! Everything was handled smoothly, and they got the job done efficiently. Couldn't have asked for a better experience—highly recommend!

6 mai 2025
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Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Noté 5 sur 5 étoiles

Top service from CloudytoClear

Top service from CloudytoClear, would def. recommend.

7 mai 2025
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Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Noté 5 sur 5 étoiles

Cloudy2Clear

Prompt visit to quote. Quick offer of appointment. Technician turned up exactly when expected. He was polite and pleasant, completed the work very quickly and left no mess. A fair price for the job.

28 avril 2025
Avis spontané
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Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service - work was done quickly and very pleased with the results and the gentleman that fitted the windows was very friendly

7 mai 2025
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Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Noté 1 sur 5 étoiles

Contract Law Ignored

Company estimator looked at the job. Company quoted price for said job. Price accepted. Company sent fitter for exact measurements. Fitter was grumpy about doing job, ie bit more effort than he was used to I expect. Company cancelled job.
In breach of contract, stay clear and go to a genuine glazing company.

6 mai 2025
Avis spontané
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Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review. We are sorry to hear about your experience.

Noté 5 sur 5 étoiles

A quick and helpful response.

Quick and helpful response to phone call and arranging a site visit. Fitters were friendly polite and respectful. They were diligent and they wired in a tidy and methodical manner.

8 mai 2025
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Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Noté 5 sur 5 étoiles

Solved issues quickly.

I did an online request and they responded quickly and arranged a visit to quote that afternoon.
I had an issue with a dropped door and getting harder to lock, and a failed window lock.
I was told a time frame of between 12 & 4, he arrived not long after 12.
Your guy was able to do the jobs there and then and replace the window lock, so saving the need to return. The price was very acceptable. Thank you so much.
Highly recommend this company.

6 mai 2025
Avis spontané
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Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Noté 5 sur 5 étoiles

We needed some handles replaced on a bedroom window

We needed some handles replaced on a bedroom window and the booking process was very quick and efficient. A date was booked and the fitter arrived on time and checked the problem. He then booked a another appointment to come back and fit them. On the day he arrived early in the morning and had the new handles fitted in 15 minutes which cured the problem. An excellent service all round.

21 avril 2025
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Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Noté 5 sur 5 étoiles

Very professional job

Very professional job. The guys were quick and efficient replacing my kitchen window. What a difference it has made, I can actually see into my garden now! Couldn't fault the service from start to finish.

15 avril 2025
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Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Noté 4 sur 5 étoiles

Straightforward process. Good price.

One glass panel in a french window bay needed replacing. The inspection visit was quick, with a quote at the end. The price was lower than was paid for a similar replacement and was accepted at once. On the appointed day the fitters arrived early and the job was completed quickly and tidily. Fitter took a card payment. Only downside: the 25 year guarantee is not transferable to next house-owner and invoice does not specify which window in the bay was replaced.

1 avril 2025
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Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Noté 1 sur 5 étoiles

Difficult to deal with and inefficient

The cancellation policy states 2 weeks, but is actually up to their disgresion and was in fact 2 days!! (not stated on the T&Cs). I was told that they had prepared the glass as soon as my order arrived.
I was told they would be arriving at 8am and they turned up at 9:30am
Out of the 5 windows they were replacing, one was incorrectly measured and the other one was scratched.....terrible quality control. I had a repair done to the upvc surround that was so badly done, I will need to arrange another repair.
Also the office staff were unfriendly and unhelpful. I got the feeling that they couldn't be bothered

27 mars 2025
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Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Hi Philippa. We are sorry to hear about your experience. If you would like to discuss the matter further please do contact us on the details you already have.

Noté 5 sur 5 étoiles

Very competent friendly service

Very competent friendly service . Job completed quickly and efficiently with great results. Would definitely recommend.

21 mars 2025
Avis spontané
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Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Noté 5 sur 5 étoiles

The father and son team were on time…

The father and son team were on time polite very experienced and completed the job leaving no clear up afterwards. Would like to say thank you and I have recommended the service to a friend

31 mars 2025
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Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Noté 5 sur 5 étoiles

Outstanding

Prompt action with excellent workmanship. I will definitely use C2C again.

31 mars 2025
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Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Noté 5 sur 5 étoiles

All very straightforward.

All very straightforward.
Engineer came to look at window with the problem and gave me a quote within 10 minutes.
A second engineer then came approx two weeks later and fitted the replacement window.
Excellent service.

17 mars 2025
Avis spontané
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Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Noté 1 sur 5 étoiles

I was keen to use this company, but dodgy practices put me off

The initial visit to my house in Bristol went well: he verbally offered a quote at a reasonable price, including VAT. I later got the same quote in written form in email and was ready to pay for the work. Then another written quote came through, with the same quote ID, for the exact same work but 300 quid higher (nearly 40% more). I called and texted but got no explanation for the two quotes, just a redescription of the work. This strikes me as dodgy and goes against the whole idea of written quotes. If I had not seen the second email and agreed to the terms of the quote with that quote number, I would have paid a lot more than I was ready to.

27 mars 2025
Avis spontané
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Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review. We will look into this.

UPDATE: We are informed you have been contacted privately apologising for the confusion.

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