Club 1 Hotels, LLC. Avis 

After joining this website Club1hotels I was blocked after making a booking. I had to repeat complaints as to why I was blocked and the answer was ridiculous and had no signature. Who answered?

The anonymous answerer ignores that Chile is a neighboor country of Argentina.

Would not honor the price match guarantee. Use a more reputable travel company.

Scammer. Run off with my money and then called the hotel and told them I paid with a stolen credit card.

He is also not licensed to be a travel agent for Holiday Inn.

Club 1 hotels is a scam.
They issued a voucher for a luxury hotel, that wasn't recognized by the hotel. I spent hours at phone on the other side of the world, and it was a total disaster. No assistance, no refund. Avoid it.

I follow up the answer given by Club1 hotels for informing they are affirming the false. Rate was with half board, and the hotel didn't recognized. Club1 hotels ensured ensured they would refund us, and they never did. The worst, they totally disappeared... but they have time to reply here. I am proceeding with my American express platinum to block the amount and sue them.

Most everything was good, but their FINAL TOTAL was incorrect. When we checked out, there was a extra bill that was slid underneath our door with an ADDITIONAL $116.48. I immediately got in touch with Club Hotels and was informed that their RESERVATION TOTAL doesn't include hotels extra tack-ons. My point is WHY would we need this site then? They're supposed to find out the best deals. VERY disappointed. I would have never booked this place had I known they were going to screw us over with extra fees. These should be disclosed to those booking.

Club 1 Hotels have the very best prices anywhere any time! And their customer service is just awesomely amazing! If you, your family and friends aren't using them then you are missing big time! Try them, and thank me later!

SCAM

I booked a stay with HB at Shangri-La in Abu Dhabi in may 2023.
At check in hotel reservation was for BB, so I had to pay again for meals.
I immediately contacted memberservices
Reservation 39333-39363

Guest service is terrible, they promised the refund but simply vanished.

After more than 60 days I'm still waiting for the refund, and I'n not getting any news by them

Avoid

Stayed in cambria and it was overall very good experience.

Was able to find a nice hotel at a good rate.

Club 1 hotels are a AWESOME resource to plan your business trips, vacations, and event!! Customer service, when needed is very helpful in answering any questions that may make your experience as enjoyable as possible.

It’s all about setting expectations. Didn’t have very good sleep. Beds and pillows weren’t comfortable. The property, rooms and facilities are outdated and have a musky moldy type of odor.

Room was somewhat clean. Staff is very kind and responsive though. Continental breakfast has room for improvement.

I have explored Club 1 Hotels services multiple times for searching reasonable hotel rates as well as for finding a near location of a car rental. The web site is user-friendly and offers great selection of the facilities tourists are routinely looking for. I guess it is one of the best services in the industry to date.

Very good experience. Good suggestions and discounts. Will use again.

Excellent experience! Everything was explained fully and it was a great experience overall!!

This app has the best prices for hotel rooms.

I made a reservation 2 months ahead of time then I had to cancel 2 days after I made it because I am going in the hospital and I was told that was impossible because I checked some red box which I did not and even if I did that's insane 2 months ahead of reservation and they can not cancel it's a bait and switch I wonder if they will even show awful review go elsewhere this is not a good place for reservations of any kind stay away Barbara

Club 1 Hotels offers the world's largest collection of members-only wholesale hotel rates that are not offered to the public. Even when rates seem somewhat pricey, I never had to worry about locating a room.