I am trying to transfer my SIPP out of CMC Invest. I started the process at the beginning of April. It is now 29th September. After 6 months I can't see much progress being made. CMC Invest are being... Voir plus
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Lisez les avis des autres
Not heard of CMC before , new to buying shares. Saw their advert making investors aware of the recent space x launch , and thought I would have a go, expecting priority to go to their long term client... Voir plus
After slight hiccups with downloading the app and finalising my personal details, CNC Invest were quick to rectify. Also had slight problems with transfer ISA from another provider but don't think it... Voir plus
L'entreprise a répondu
Moved my ISA to CMC invest, it only took 7 working days which is super fast having had some past experience moving ISA funds. The app has a transfer tracker thing on it so you're kept up to date with... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
CMC Invest UK is an award-winning app, backed by 30+ years of financial experience and proprietary end-to-end technology. With our transparent and straight-forward subscription plans, you’ll have access to ISAs, Self-invested Personal Pension, General Investment Account, 4,500+ shares, ETFs and funds, multi-currency wallets, commission-free investing (other charges may apply) – and more. When you invest, your capital is at risk. Tax treatment depends on your individual circumstances & may change in the future.
Coordonnées de contact
CMC Markets, 133 Houndsditch, EC3A 7BX, London, Royaume-Uni
- +44 (0)20 3003 8303
- support@cmcinvest.com
- cmcinvest.com
3,7
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312 avis
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I would just like to say i have just…
I would just like to say i have just transferred my ISA to cmc invest and the service was 2nd to none, all very speedy and straightforward no complaints hear 🥇👍
7 avril 2025
Avis spontané
Réponse de CMC Invest
Hello Chris,
Thank you for this lovely review! We’re thrilled to hear you've had such a positive experience with us and that our service was able to meet your needs. Your feedback means a lot to us!
Disappointed
I opened a cash ISA with the intention to put money in with the new financial year and now I feel really put off by CMC after finding out that you have just given a bonus rate for new joiners and I haven’t been offered this as I joined a couple of days before
7 avril 2025
Avis spontané
Réponse de CMC Invest
Hello Kevin,
We understand the frustration that can be caused by missing out on an offer. Unfortunately, we can only honour the offer to clients who opened their ISAs when the bonus rate went live on our website on April 4, 2025, per the offer T&Cs.
Should you have any other concerns you would like to raise, please contact our customer support team on +44 (0)20 3003 8303 or email us on support@cmcinvest.com.
Opened a cash ISA
Opened a cash ISA, which is easy enough. Money credited to my account is far too slow. Competitors like Zopa and Monument have instant credit to account, when you pay into it.
6 avril 2025
Avis spontané
Réponse de CMC Invest
Hello John,
Thank you for your feedback and we are truly sorry for the frustration caused. We take unusual delays to deposits and withdrawals seriously and will be thoroughly investigating these issues.
Should you wish to raise any further concerns, please contact our customer support team on +44 (0)20 3003 8303 or send us a message support@cmcinvest.com.
Once again, we are sorry for the inconvenience this has caused.
Cash isa trnsfer
I found it easy to do on the app you have carried out the transfer for me I just hope you don't drop the rates now thanks for providing service smoothly Joseph
1 avril 2025
Avis spontané
Réponse de CMC Invest
Hello Joseph,
Thank you taking the time to leave a review! We are so glad you found it easy to transfer your Cash ISA in on our app. We greatly appreciate your feedback and hope the rest of your experience with us is seamless.
Excellent app
Excellent app, low fees and good, prompt customer service on the chat. Very good overall
27 mars 2025
Avis spontané
Réponse de CMC Invest
Hello,
Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experience with us. If you ever have any further questions or need assistance, feel free to reach out. We're always here to help.
Fantastic platform for DIY investor
Fantastic platform for DIY investor. Many great features. I really like the speed with which dividends are credited to the account - always there by 7am on payment day. Excellent customer service.
26 mars 2025
Avis spontané
Réponse de CMC Invest
Hello,
Thanks for the awesome review, we're glad you're enjoying our app. Your feedback means a lot to us! If you ever have any questions or need further support, we're always here to help.
cmc is an excellent trading site
cmc is an excellent trading site. Furthermore they provide a good IT support. Thank you.
21 mars 2025
Avis spontané
Réponse de CMC Invest
Hello Therese,
Thank you so much for your positive feedback! We're delighted to hear that you're enjoying your experience with CMC and that our IT support has been helpful. If you ever need further assistance or have any questions, feel free to reach out.
Very good service
18 mars 2025
Réponse de CMC Invest
Hello Philip,
Thank you for your kind words! We're so pleased to hear that you had a great experience with our service.
Without doubt the best investment company by far
This without doubt the best company I’ve ever dealt with concerning investing. Thank you Selin for all your help and quick reply’s to queries. Everything has been exceptional with dealing with this company. If you’re thinking of opening or transferring an ISA I can highly recommend
17 mars 2025
Avis spontané
Réponse de CMC Invest
Hello Graham,
Thank you for your kind words! We're so glad to hear you've had a great experience and that Selin was able to assist you quickly. Your feedback means a lot to us. If you ever have any questions, we're always here to help!
Great App but no fractional shares big issue
I recently opened an account and I loved the UI. The app is very smooth although I did have some issues with the app. Firstly you have to pay if you want to use an ISA while some other brokers like Trading 212 allow you to open one for free. Secondly they don’t have fractional shares and this is a very big problem since some of the stocks/etf’s prices are very expensive for 1 share and fractional shares makes it easy for those who don’t really have that much upfront and are looking to begin their investment journey. Personally I wouldn’t mind paying the monthly fee to use the ISA but they not offering fractional shares in this day and age is a very big problem. I would suggest for others to look elsewhere like Trading212, Investengine or even Freetrade. Besides these two major problems they are alright. I would’ve given it a five star rating but these two issues made me take out two stars
17 mars 2025
Avis spontané
Réponse de CMC Invest
Hello Keith,
Thanks for your feedback. We’re glad to hear you love the UI and appreciate you sharing your thoughts on ISAs and fractional shares.
Regarding fractional shares, we completely understand how important this feature is for investors. HMRC confirmed the allowance of fractional shares in ISAs, with the new regulations taking effect from November 4, 2024. Now that this is possible, we’re actively working to bring fractional shares to our platform—it’s firmly on our product roadmap. Stay tuned for updates!
Cash ISA Slow Transfer - Lost Interest
I opened a cash ISA and set up a transfer in from another provider. The other provider has now moved the funds and closed my old account. However, the funds do not yet show in my CMC Invest Cash ISA and so I am losing interest everyday the funds are not credited to my account. I both secure messaged and phoned CMC but could only get a stock response that it could take 3 to 5 business days. So, in the meantime, I'm losing over £10 of interest everyday because the funds are now in limbo. In the 21st century with almost instantaneous financial transactions possible, it's unfathomable that the transfer process can take my money, yet leave me with no return because it is in 'a 3 to 5 day transfer' process. When I asked CMC on the phone exactly where my money is during the process (because someone is obviously benefiting from it - albeit not me), they said they didn't know. I'm beginning to wish I hadn't made the move to CMC Invest........All I'd say to anyone reading this review is to think carefully if you're considering an ISA transfer with CMC.
14 mars 2025
Avis spontané
Réponse de CMC Invest
Hello,
Thank you for your feedback and we are sorry for the frustration caused.
ISA transfers typically follow a regulated process that can take a few business days to complete, as funds move securely between providers. We acknowledge that this can be inconvenient, especially when it impacts your interest earnings.
We appreciate that our customer service team has already provided an update and you have received your funds, but if you have any further concerns, please don’t hesitate to reach out - we’re here to help.
Cashisa via app did not proceed
Opened transfer cashisa via app. Good experience up to the point of transfer of cash. Was concerned about all the info they required for a cash only isa. Net assets /Salary etc .
If you dont need it dont ask for it.
Interest rate was competitive. Hence the attraction and wariness on data.
Decided not to proceed.
Customer Service wise they responded quickly to my request to close.
7 mars 2025
Avis spontané
Réponse de CMC Invest
Hello,
Thank you for sharing your review with us. We understand that having to provide details like salary and net assets for a Cash ISA can feel concerning. As a regulated financial institution, we're required to ask certain questions to meet our Anti-Money Laundering (AML) and Know Your Customer (KYC) obligations. These checks are in place to protect both our customers and the wider financial system.
We're also glad to hear you found our interest rate competitive, and we appreciate your positive comments about our quick customer service response. Thank you again for your feedback!
CNC markets are COMPLETE SCAMMERS !!!
CMC markets are COMPLETE SCAMMERS !!!! Don't believe them whatever you do , they will spend weeks reeling you in and you pay in and they NEVER pay you out, they will use EVERY excuse to get you to invest more ,PLEASE dont fall for it !!!!!!!@
10 février 2025
Avis spontané
Réponse de CMC Invest
Hello Mick,
We're sorry to hear about your experience. It sounds like there is a mix-up, as we are CMC Invest, not CMC Markets. Please reach out to the team directly at clientmanagement@cmcmarkets.co.uk who will be able to provide support for your concerns. Thank you.
Good experience
Easy on-line application. Good customer service. Excellent savings interest.
22 janvier 2025
Avis spontané
Great and simple app
Great and simple app, not too cluttered. Easy to open account with a good offer on account fees. Will be transferring my S&S ISA and SIPP.
9 décembre 2024
Avis spontané
Réponse de CMC Invest
Hello Dez,
Thank you for your kind words. We're happy you find the app simple and easy to use. It's great to hear you'll be transferring your Stocks & Shares ISA and SIPP, glad to have you onboard!
Very quick and easy application
Very quick and easy application. Immediately I got a response and I being kept informed as to the progress of my Isa switching with a daily countdown update
2 décembre 2024
Avis spontané
Réponse de CMC Invest
Hello Kevin,
Thank you for your kind review! We’re glad to hear you’ve had a positive experience and quick response from us.
Your feedback means a lot to us and helps us continue improving.
Can't fault their service
After slight hiccups with downloading the app and finalising my personal details, CNC Invest were quick to rectify. Also had slight problems with transfer ISA from another provider but don't think it was their fault, however, CMC phoned me to get it sorted swiftly. From start to finish 2 days!! Amazing 👍
At the moment the app seems straight forward to view balance for a cash ISA.
5 décembre 2024
Avis spontané
Réponse de CMC Invest
Hello Julie,
Thank you for this lovely review! We’re happy to hear you've had such a positive experience with us. We appreciate your patience during the initial hiccup and I'm glad we were able to resolve those quickly for you.
Your feedback means a lot to us!
For a first time user it was simple and…
For a first time user it was simple and easy to navigate with a great summary of one’s transaction for record purposes.
26 novembre 2024
Réponse de CMC Invest
Hello David,
Thank you for your kind words and feedback. We're so glad your first experience was seamless, and we hope the rest of your financial journey with us is just as smooth!
Pathetic customer service
Extremely slow processing of transfer between existing customers, started process on 6/09/24 and still not finalised. Called and emailed several times without any outcome. Provide lame excuses and continually fail to meet their own timeframes for actioning agreements. Disrespectful and unreliable
16 octobre 2024
Avis spontané
Réponse de CMC Invest
Hello Dan,
Thank you for reaching out and sharing your experience. We sincerely apologize for the delay in processing your transfer, we understand how frustrating this must be, and we take your concerns very seriously.
We have raised this with our team in Australia to investigate the issue.
Should you wish to raise any further concerns, please contact our customer support team on 1300 303 888.
Once again, sorry for any inconvenience this may have caused.
Have been trying to withdraw my money…
Have been trying to withdraw my money for 10 days, been emailing phoning every day, they keep saying I sent a message to technical, every day! Numerous emails to send in bank statement, sent it 5 times, I was on phone with them when I sent 4th, she verified it, still nothing, is this company a scam, had no problems taking my money?
8 août 2024
Avis spontané
Réponse de CMC Invest
Thanks for reaching out to us to share your feedback on your experience with CMC Invest.
We sincerely apologize for the frustration and inconvenience the withdrawal process has caused.
We will thoroughly investigate the issue raised and provide a resolution in due course.
Should you wish to raise any further concerns, please contact our customer support team on +44 (0)20 3003 8303 or send us a message support@cmcinvest.com.
Once again, sorry for any inconvenience this may have caused.
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