Coachhire4u.com Avis 306

The day to day Driver was very informative, polite and courteous throughout the route. One driver in particular though, during the regular drivers break, did not introduce himself or was not particularly helpful during stops. Was more interested in his phone during stops.

Brilliant driver, helpful and kind, thanks Kosta, our trip has been fantastic

Amazing Service, Kosta was awesome! Very friendly and helpful. And was very knowledgeable being able to tell us things around England which was awesome!

Costa made my experience the best experience in the coach. The best driver in the world

Costa was by far the most welcoming and hospitable coach driver. Extremely funny and gave me a really good time during my journey. Would definitely reccomend

From the moment I entered, I was taken aback by the lively atmosphere. The eclectic decor, featuring old saloon memorabilia and vibrant artwork, sets a fantastic backdrop for a night out. The staff greeted us with big smiles, making us feel welcome immediately.

We started with a round of drinks, and I opted for their famous "Saloon Smash," which was refreshing and full of flavor. It was the perfect start to the evening! For dinner, I chose the grilled salmon, and it was one of the best I’ve had. The fish was cooked just right and paired beautifully with a zesty lemon-dill sauce.

The highlight of the night was the trivia contest they held. It was such a fun way to engage with the other patrons, and the prizes were a nice touch! I’ll definitely be back for more!

top driver - friendly, funny, made everything possible - always felt safe - the best!!!

It was a great journey. Our driver Scott was very politeful, helpful and drive careful. It was a great journey. Thanks Andrea Stadler

Scott was a wonderfull driver and very friendly.

Kosta was absolutely amazing. Excellent driver, but even better an excellent person. He instantly eased my nerves through his kindness with having a baby on board and was just very genuinely kind and helpful throughout our trip.

Great experience! Our coach driver Costa was a top man. Really went out of the way to take care of our group!

Our driver Kosta was absolutely amazing! He was an excellent driver, very kind, friendly, and patient. I’d definitely recommend him to everyone.

Thank you Kosta for making this a safe and memorable trip for our children. Your kindness, endless water bottles, and impressive driving is much appreciated!

Scott was fun, polite, and professional. He got us everywhere we needed to be early and on time, and was super helpful with anything we needed

He is an excellent driver and a very great guy. Friendly, easy to talk to, and funny. Overall a really great experience.

Patric is very kind and friendly.

My friend chose Coachhire4u for his wedding. Patric was the driver. He did a fantastic job and was extremely courteous. Great arrive and personnel at this firm. Highly recommend.

Avoid booking with this company at all costs! I booked two coaches with Coach Hire 4 u to transport a group of 30 people for corporate events over 2 separate days, and experienced terrible service from beginning to end.

My repeated attempts to emphasise a specific pick-up location ahead of the day (due to being in a rural location) were ignored, and led to a significant delay in pick-up, whereby our coach driver repeatedly went the wrong way, and then parked in a different location, demanding that we come to him. Due to his refusal to pick us up from our designated location, our group had to walk upwards of 15 minutes to reach him, despite assurances to the driver from both us and our hotel that coaches and school buses pick up and drop off from the location specified in the booking all the time. When we eventually left this new location, we were 50 minutes behind our scheduled departure time. Upon leaving, it quickly transpired our coach driver had made no effort to plan a route to our location suitable for the size of the coach he was driving (he instead used google maps); this meant we frequently had to re-route away from roads we couldn't go down, and a journey that should have taken 40 minutes took us over an hour and a half. We arrived at our destination over an hour and a half later than expected. Our return journey was thankfully shorter, not due to the driver using the time at our location to research the return journey, but because a member of our party volunteered to direct him back more efficiently.

Given the extent of the delay, I spoke to our driver for the next day that evening, emphasising the location of pick up and suggesting a buffer of time would be helpful. Our contact at the hotel spoke with our coach driver mid-morning, telling him they will meet him at the car park from the previous day, and direct him down to our pickup point. When, at 12:30, they called up to check his progress, he informed them he was running 10 minutes late, and will legally require a half hour break in addition to this delay (minimum, 40-minute delay in total). Given our previous day’s experience, and the time-sensitive nature of us making it to our location, we had to come up with alternative transportation to take us to our location, and did not use the coach at all. While we appreciate that delays can occur due to traffic, it's completely unacceptable that Coach Hire 4 U didn't factor the driver's legally required rest breaks into the schedule. There was also no effort made to communicate any delays to us. We only found out about the delays and the driver's legal break requirements when we contacted Coach Hire 4 U ourselves. There was no apology from the driver, and frankly the driver’s attitude to the team was rude and non-cooperative.

Given the experience listed above, we made the decision to complain to Coach Hire 4 u and request a small, but in our option entirely reasonable, partial refund. Not only did it take the company over 3 weeks to respond to this complaint, the response we did receive was defensive and largely ignored the issues we'd outlined. We will not be using Coach Hire 4 U as a supplier anymore and I recommend that anyone looking to book a coach looks elsewhere.

We recently had the pleasure of travelling with driver Raheel on Sunday for an inclusive sports event in central London. We had a car full of children and young people with disabilities. Unfortunately, the event organizers provided an incorrect address, and we were dropped off in the wrong location.

Raheel remained calm and incredibly helpful throughout this unexpected detour. Despite the ongoing challenges, he happily drove us around for an additional 30 minutes until we found the correct venue. His positive attitude and willingness to go the extra mile were truly appreciated.

On the way back, we requested an early pick-up due to unforeseen circumstances. Once again, Raheel exceeded expectations. He arrived even earlier, a full hour before the scheduled pick-up time, and patiently waited until all participants were collected from the event. Even with some traffic on the return trip, he ensured a safe and comfortable journey for everyone.

Raheel's smile, friendly demeanor, and exceptional service were instrumental in making our day a success. Thank you so much, Raheel! You truly are a star!