Coastline Academy Avis 

1 204
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My experience was amazing with Lenny. He had a very gentle approach when teaching and gave useful feedback on how to perform some driving actions better. I was very nervous at first, but after the fir... Voir plus

Noté 5 sur 5 étoiles

I'm doing better with basic rules like obeying signs, learning right of way and speed limits. The only things need to improve now is parking and reverse, vice versa. The instructor Nannan Z. is... Voir plus

Noté 5 sur 5 étoiles

i absolutely love Remy. G! he is the sweetest, calm, patient, and very informative instructor. he gave lots of important tips on the street roads, freeway, and basic road rules. i would highly recomme... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I liked how Shayne patiently explained the different traffic rules such as those during turns. I would only prefer if before giving instructions on how to turn if he could give a step by step list, so... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. École de conduite

Écrit par l'entreprise

Coastline Academy is the largest driving school in the country and the 6th fastest-growing education company in America according to Inc.com. Coastline was founded with the mission of eradicating car crashes and has provided top-quality education to over 250,000 driving students across 500+ cities, receiving a 98% 5-star rating. The company combines modern technology with rigorous safety standards to deliver a learning experience that is personalized, safe, and efficient.


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4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
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1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 87 % de ses avis négatifs

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4,7

Tous les avis

(1 204)

1 197 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I have a great lesson road test with JL…

I have a great lesson road test with JL “coach”K
He give me a great advice when driving and I have great experience thank you bless you coach k

5 mai 2026
Avis spontané
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Réponse de Coastline Academy

Thank you for your wonderful feedback! Thrilled Coach K provided great advice and you had such a positive experience with us.

Noté 5 sur 5 étoiles

I had an amazing time behind the wheel…

I had an amazing time behind the wheel for the first time, I made so much progress in only 2 hours. I was amazing!

3 mai 2026
Avis spontané
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Réponse de Coastline Academy

Thank you for sharing your amazing experience! So glad you made great progress in just two hours behind the wheel.

Noté 5 sur 5 étoiles

I had Todd.T

I had Todd.T, one of the nicest most patient drivers in Cali, it was my first session and he made me feel very welcome and safe being my first time, I highly recommend him to anyone that lives in Marin County, Ca

3 mai 2026
Avis spontané
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Réponse de Coastline Academy

Thank you immensely for recommending Todd! We're thrilled he made your first session welcoming and safe.

Noté 5 sur 5 étoiles

Super easy process

Super easy process. Richard was nice and explained the process.

3 mai 2026
Avis spontané
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Réponse de Coastline Academy

Thank you for taking the time to share your feedback. We're glad the process was easy and Richard explained everything well.

Noté 5 sur 5 étoiles

Love Daniel he’s amazing

Love Daniel he’s amazing
Great company as well

2 mai 2026
Avis spontané
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Réponse de Coastline Academy

We deeply cherish your kind words about Daniel and our company. Thank you for recognizing his amazing work!

Noté 5 sur 5 étoiles

Patrice was amazing

Patrice was amazing! She made me feel so comfortable and calm. Wouldn’t be able to do it without her.

2 mai 2026
Avis spontané
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Réponse de Coastline Academy

Thank you for sharing your experience with Patrice. We're so glad she made you feel comfortable and calm.

Noté 5 sur 5 étoiles

Donny D

Donny D. has been a fabulous driving instructor for my daughter. He has made her feel comfortable and confident from the first lesson on. Highly recommend him to anyone who is feeling overwhelmed when it comes to teaching your teen to drive.

2 mai 2026
Avis spontané
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Réponse de Coastline Academy

Thank you for sharing your experience with Donny D. We're thrilled he made your daughter feel comfortable and confident.

Noté 5 sur 5 étoiles

Russel C

Russel C. was very kind and understanding, I highly recommend this driving instructor.

1 mai 2026
Avis spontané
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Réponse de Coastline Academy

Thanks for recommending Russel C! We're delighted he provided kind and understanding instruction for your driving experience.

Noté 5 sur 5 étoiles

Remaining Calm And Collective Behind The Wheel

I learned so much from listening to Rhonda's directions despite being nervous with getting behind the wheel she taught me well with deep breathing and taking my time as I was properly operating the vehicle and I'm not only grateful for being instructed by her but I look forward to her instructing me in the next driving lesson.

1 mai 2026
Avis spontané
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Réponse de Coastline Academy

Thank you for sharing your experience with Rhonda's deep breathing techniques and patient instruction during your driving lesson.

Noté 5 sur 5 étoiles

Awesome!

Learned a lot, had a great time, and came out more confident :)

30 avril 2026
Avis spontané
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Réponse de Coastline Academy

We are grateful you learned a lot and gained confidence! Thrilled you had such a great experience with us.

Noté 5 sur 5 étoiles

Our instructor (Mark L.) was fantastic

Our instructor (Mark L.) was fantastic. Prompt, professional and very kind.

30 avril 2026
Avis spontané
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Réponse de Coastline Academy

Thank you for taking the time to share your experience with Mark L. We're delighted he was fantastic, prompt, professional and kind.

Noté 5 sur 5 étoiles

Great instructor!

Great instructor!

30 avril 2026
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Réponse de Coastline Academy

We are so pleased to hear your instructor provided a great experience! Thank you for sharing your review with us.

Noté 1 sur 5 étoiles

My experience with Coastline’s Fort…

My experience with Coastline’s Fort Worth location was unacceptable and, at times, unsafe.
One instructor (“Coach K” / JL) consistently used an aggressive, raised tone and created an unnecessarily intimidating environment. More seriously, there was physical interference while I was driving - my leg was pushed to force acceleration on the gas pedal. That is a blatant safety issue and should never happen in a driver training setting.
That is a serious safety concern and should never happen in a driver training setting. I was also given inconsistent and questionable guidance, including being told to accelerate during turns.
During my road test, the issues continued but with a different examiner, Patricia. I was given confusing instructions near a traffic light, which created an unsafe and unclear situation. I was then marked as driving in the wrong lane - an allegation I strongly dispute, as I did not drive in the wrong lane at any point.
What makes this worse is how the situation was handled afterward. I was never informed that I was being recorded during lessons or testing. Only after raising concerns did they acknowledge recordings exist, yet they refused to provide access and instead offered only an internal “summary.” That is not transparency - it is a one-sided process with no accountability.
While I did have positive experiences with a few other instructors, that only highlights the inconsistency in standards at this location.
Between unsafe instruction, physical interference during driving, a disputed road test evaluation, and a lack of transparency around recordings, this experience raises serious concerns. I would strongly caution others before choosing this location until these issues are properly addressed.

29 avril 2026
Avis spontané
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Réponse de Coastline Academy

Thank you for sharing your feedback. We take all concerns seriously, especially those related to safety and communication.
We connected with you directly to review your experience, provide clarification around instruction, testing outcomes, and recording policies, and share information on how to pursue a formal review through the appropriate state agency if desired.

A refund has also been issued following that conversation.
We appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

Greg. H was a Great Instructor

Greg H. was a fantastic instructor. He guided when necessary and I felt comfortable the whole time. He also had a lot of funny stories so that made the time entertaining. I also got to go by the beach which was awesome. Thanks Greg, 5 stars for sure.

30 avril 2026
Avis spontané
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Réponse de Coastline Academy

Thanks for the fantastic review! We're thrilled Greg H. made your experience comfortable and entertaining. The beach location is special!

Noté 1 sur 5 étoiles

I cannot book driving lessons

I cannot book driving lessons. Was told that there was just an "influx of students" and I should sign up to get alerts. For the price I pay--I feel that I should be able to get lessons and not have to watch like a hawk for available times. Additionally, the customer service is slow to respond and inaccurate. For my first child I got several different inaccurate response to the very simple question of how many lessons he still needed to pass the certificate to the DMV...for my second child, I couldn't get them to really help at all.

30 avril 2026
Avis spontané
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Réponse de Coastline Academy

Thank you for your feedback. We understand how frustrating this has been.
Lesson availability in your area is currently booked through August, and new appointments will open as schedules allow. We apologize for falling short with booking difficulties and slow customer service
Your feedback has been shared with our team.

If you’d like help reviewing your student’s lesson status or next steps, we’re here to assist.

Noté 5 sur 5 étoiles

My teen had a great experience and…

My teen had a great experience and really enjoyed Matthew as a teacher.

29 avril 2026
Avis spontané
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Réponse de Coastline Academy

We are privileged to hear your teen enjoyed Matthew as a teacher. Thank you for sharing this positive experience.

Noté 1 sur 5 étoiles

I strongly caution anyone considering…

I strongly caution anyone considering this driving school, especially the Fort Worth location. What I experienced was not just poor instruction, but a pattern that felt predatory, unsafe, and deeply unprofessional.
I initially booked 10 hours behind the wheel (five 2-hour lessons) and had three solid instructors, Charles, Victor, and Gator, all of whom indicated I was ready for my road test. However, just before my scheduled test, a different instructor suddenly claimed I was “not ready,” directly contradicting the previous day’s feedback. She suggested I reschedule the test (knowing it would cost $100) and pushed me to book five additional lessons for another $1,000. This completely undermined my confidence right before the exam.
She then strongly recommended a 1-hour prep session with “Coach K,” who was also supposed to be my examiner. This turned out to be the worst decision I made.
During that session, his behavior was unacceptable:
1. He introduced arbitrary and unnecessary rules, such as restricting hand placement on the steering wheel to four exact points, claiming I would fail otherwise. He rushed through this without allowing time to process and immediately escalated to yelling.
2. He repeatedly instructed me to press the gas during turns, which directly contradicted prior instruction and is unsafe.
3. He physically pushed my knee down to force me to accelerate, which caused the vehicle to lose control. This is completely inappropriate and should never happen.
4. He continued yelling and pressuring me throughout, saying I would fail if I did not follow his commands. This pressure contributed to me hitting the curb, which he then used as justification to fail me.
Immediately after failing me, his tone changed. He encouraged me to book another 2-hour session and a retest with him the following week, clearly pushing additional paid sessions.
Unfortunately, it got worse:
In the follow-up 2-hour lesson, he escalated the same behavior - constant yelling, continued physical interference (pushing my knee), and forcing unsafe driving techniques such as accelerating into turns.
At one point, he was yelling “gas” while simultaneously applying the brake himself.
He again pressured me to reschedule my test (another $100 fee) and book more lessons.
At this point, I spoke with others who confirmed this was not normal. I reported the experience to the academy and requested a different examiner. Shortly after, my test was reassigned, but it was clear the examiners communicate closely.
The second examiner, Patrice, appeared hostile from the start. During the test:
1. She claimed I did not perform proper shoulder checks (SMOG), which I did - I clearly looked over my shoulders every single time, this comes naturally to me.
2. She criticized my parallel parking, stating the tire should be on the red line rather than 6 inches inside, contradicting all prior instruction.
3. She claimed I failed to check over my shoulder during a lane change, which was inaccurate - I did check over my shoulder.
4. Near a red light, she instructed me to change lanes at the last moment, creating a confusing and unsafe situation.
5. Ultimately, she failed me for “driving in the wrong lane,” which is simply not accurate.

By this point, it felt predetermined.
In total, I spent nearly $1,500, was put in unsafe situations, and had my confidence significantly impacted. This experience raises serious concerns about:
1. Unsafe instruction practices
2. Physical interference during driving
3. Pressure to purchase additional lessons
4. Potential bias in testing
I strongly recommend that oversight authorities such as the Texas Department of Licensing and Regulation look into this location and require in-car cameras during instruction and testing to ensure accountability.
This is not just about money, it’s about safety and fairness. No student should be put in this position.

24 avril 2026
Avis spontané
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Réponse de Coastline Academy

Thank you for sharing your experience. We’ve reached out to you directly to better understand your experience and work toward a resolution. Our goal is always to support our students in building the skills and confidence needed to succeed, and we’re committed to making this right.

Thank you again for bringing this to our attention.

Noté 5 sur 5 étoiles

I had an excellent experience with Coastline Driving School Fort Worth

I had an excellent experience with Coastline driving school Fort Worth and especially with my instructor. From the very beginning, everything was handled in a highly professional manner, which immediately put me at ease.

My instructor is very experienced and knowledgeable, and his guidance throughout my lessons was truly invaluable. He created a calm and supportive environment, never making me feel nervous or pressured, which helped me build my confidence behind the wheel.

It was also very clear that he is an exceptionally skilled and experienced driver, and his ability to teach in such a patient and reassuring way made all the difference.

I would highly recommend this driving school to anyone looking for professional, high-quality instruction. It was a fantastic experience, and I’m truly grateful for the support and expertise I received.

29 avril 2026
Avis spontané
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Réponse de Coastline Academy

Thanks for the excellent feedback! We're thrilled your instructor created such a supportive learning environment and helped build your confidence.

Noté 5 sur 5 étoiles

Gerald H is such a cool instructor

Gerald H is such a cool instructor. He noticed I had some confusion and he corrected me in a way that didnt make me feel bad. When he was correcting me, he had some humor. He’s a very fun instructor and I hope somebody gets him as an instructor.

29 avril 2026
Avis spontané
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Réponse de Coastline Academy

Thank you for taking the time to share your experience with Gerald H. We're thrilled he made learning enjoyable and supportive.

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