Dear, Very disappointing experience with Cobon advertising for Al Rafahia Tourism LLC with Luxury Tours. I would not recommend this company to anyone. 1. Your advertisement clearly promis... Voir plus
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لقد ذهبت للعشاء و كنت سعيد بالكوبون و لكن على ما يبدو أنكم تضعون دعاية غير صحيحة ، ومنها أنه توجد صورة سمك السلمون في الدعاية ولكن غير موجود في البوفيه ، كما أن طبخ الجمبري واحد نوع وغير جسدوها يوجد ت... Voir plus
L'entreprise a répondu
Extremely frustrating experience. I paid for this tour on Saturday and my payment was processed immediately, however I still have not received the service I paid for. Over several days I made m... Voir plus
Highly recommend, it made booking trips in Dubai a lot easier and quicker you just check availability with Cobone then book via WhatsApp very good way to do it We also had an issue with one of our... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Launched in July 2010 in Dubai, Cobone is the Middle East’s biggest 'daily deals', or group buying, site featuring daily deals on the best things to do, see, eat and buy in the UAE and Saudi Arabia. We have offices in Dubai and Jeddah and employ over 60 staff of over 20 different nationalities, who work hard every day to find you the best savings we can. With over 2.6 million Cobone vouchers bought, we’ve saved our users over $172 million in our 5 year history. We’ve been an innovative leader during this time in the development of transactional E-commerce in the Middle East. Cobone.com is owned by ME Digital Group FZ LLC, a specialist Middle East digital businesses with key expertise in E Commerce and marketing to women. ME Digital Group has interests in the online publishing, content and services industry, including global women’s expat community site, ExpatWoman.com.
Coordonnées de contact
903, DSC Tower, 478813, Dubai Studio City, Emirats Arabes Unis.
- 045562000
- it@cobone.com
- cobone.com
2,7
Bas
65 avis
N'a pas répondu aux avis négatifs
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
لا انصح ابدا
نصب.. اشريت قسيمة للعائلة ولكن المكان كان سيء وغير نظيف وشكل الطعام عنده قديم.. ولما طلبت منهم ارجاع القسائم رفضو بشكل قاطع
15 juin 2024
Avis spontané
The cobons I have bought rejected
12 novembre 2024
Avis spontané
Never recommended
Never recommended, to family or friends, there is lot of miss information cobone and partners are giving to customers, customer sevice is worst, i have sent more than 8 emails no one is giving proper response more over they don't have any uae contact no for customer support.
stay away from this people and buy tickets from trusted web site only.
18 octobre 2024
Avis spontané
They don't have any support in case of…
They don't have any support in case of issues at all!!!
not any phone !!!!
10 octobre 2024
Avis spontané
Very much satisfied
7 octobre 2024
Avis spontané
Studio M Arabian Plaza
Studio M Arabian Plaza, Level M Restaurant
We went to their breakfast buffet with guests on 22/09/2024 but were very disappointed.
Their free parking was closed, the hotel entrance was hard to find, the atmosphere was very warm, the service was extremely poor leaving most empty tables dirty with used dishes, leaving food and dirty napkins on the floor, and didn't have any live stations as they mentioned, so I had to complain to the restaurant supervisor twice.
The restaurant has blocked reviews from all sites, but Google allowed us to express our disappointment.
22 septembre 2024
Avis spontané
Horrible and third world
Horrible and third world, and pathetic. It’s a scam by some teenagers living in Vietnam.
There is no way to get in touch.
I bought coupons and waster 500 AED.
You simply cannot contact them.
8 septembre 2024
Avis spontané
Réponse de Cobone
Hi Amit,
Please accept our apologies for any inconvenience experienced during the purchase of the above-mentioned transaction which we can assure you that wasn't from Cobone's side.
Please note that Cobone is not a new company, it started In 2010, also Cobone has sold 4 million vouchers and saved 2 million happy customers and we are operating in UAE, KSA, and Bahrain.
Please let us know more about the issue you faced and we will be happy to assist you the best way we can by sending us an email to support.cobone@cobone.com.
Best Regards,
Cobone Customer Support team.
Very good offers available for…
Very good offers available for entertainment, dining and staycations
21 août 2024
Avis spontané
Réponse de Cobone
Hi Adrien,
We do appreciate your Review and Comment wishing we will be always up to our valued customer's expectations.
Thank you for taking the time to add your valuable review, comment, and your kind words.
Best Regards,
Cobone Customer Success Team.
Appalling customer service
Appalling customer service, illegal practices
Called to get a credit stored on my account which their fine pint clearly stipulate but yet they refused. Bench of money grabbers shame on you!
12 juillet 2024
Avis spontané
Réponse de Cobone
Hi Red,
We do apologize for any inconvenience you may have experienced, Whilst we always value all our customers and their feedback, we would appreciate it if you could provide us with the precise details of your concern and the points that you would like to share with Cobone as we couldn’t find any communication with us via chat or email, and we assure you that the same will be discussed and responded to accordingly.
Please share your feedback at: support.cobone@cobone.com
Best Regards,
Cobone Customer Success Team
Réponse de Cobone
Hi Rafique,
We appreciate your valuable Comment & Review wishing we will always be up to our valued customer's expectations.
Thank you again for taking the time to add your kind words and valuable comments & reviews.
Cobone Customer Success Team
Terrible they are scammers
Sure thing! Here's the review:
"I recently rented a jetski this comaoany in Dubai and it was a nightmare! The company accused me of damaging the jetski when I didn't even touch it. They tried to scammed me into paying for damages . These people are fraudsters, and I strongly advise against using their services. Stay away and save yourself the headache and money!"
9 juin 2024
Avis spontané
Réponse de Cobone
Our Valued Customer,
Please accept our apologies for any inconvenience experienced or any discomfort you have been through, we do understand completely the situation and we do not accept such behavior from our merchants.
Kindly note that we will take the issues raised by you very seriously and we guarantee that such experiences will not occur in the future.
If you would like to share more details via email so we can start our investigation and do the necessary, that would be highly appreciated.
Please share the case with us at: support.cobone@cobone.com.
Best Regards,
Cobone Customer Success Team.
ITS was Good discount just avail IT
ITS was Good discount just avail IT
Just come the spa Center and you be satisfy
7 juin 2024
Avis spontané
Réponse de Cobone
Hi Felezardo,
We appreciate your valuable Comment & Review wishing we will always be up to our valued customer's expectations.
Thank you again for taking the time to add your kind words and valuable comments & reviews.
Cobone Customer Success Team
Réponse de Cobone
Hi Abdelrahman,
We appreciate your valuable Comment & Review wishing we will always be up to our valued customer's expectations.
Thank you again for taking the time to add your kind words and valuable comment & review.
Cobone Customer Success Team
Réponse de Cobone
عميلنا العزيز/ فهد
نود أن نشكرك علي أخذ الوقت في إضافه التقييم والتعليق وإضافه كلماتك الراقية
نتمني دائما أن نكون عند حسن ظن عملائنا الكرام
مع تحيات
مركز خدمة عملاء كوبون
Great deal...we had fun and excitement…
Great deal...we had fun and excitement for the whole day activities... 😄
14 avril 2024
Avis spontané
Réponse de Cobone
Hi Whyn,
We appreciate your valuable Comment & Review wishing we will always be up to our valued customer's expectations.
Thank you again for taking the time to add your kind words and valuable comment & review.
Cobone Customer Success Team
Réponse de Cobone
Hi Yogesh,
We appreciate your valuable Comment & Review wishing we will always be up to our valued customer's expectations.
Thank you again for taking the time to add your kind words and valuable comment & review.
Cobone Customer Success Team
Amazing Eid offers the restaurant was…
Amazing Eid offers the restaurant was great also the staff were so polite and friendly.
9 avril 2024
Avis spontané
Réponse de Cobone
Hi Mohamed,
We appreciate your valuable Comment & Review wishing we will always be up to our valued customer's expectations.
Thank you again for taking the time to add your kind words and valuable comment & review.
Cobone Customer Success Team
التجربة ممتازة ولكن من المفترض إرسال…
التجربة ممتازة ولكن من المفترض إرسال الكوبونات تخفيض إضافية للعملاء المتكررين لديكم
7 avril 2024
Avis spontané
Réponse de Cobone
عميلنا العزيز/ علي
نود أن نشكرك علي أخذ الوقت في إضافه نعليقكم وإضافه كلماتك الراقية, علما أننا سوف نأخذ إقتراحك بعين الإعتبار وسيتم طرح الأمر علي القسم المختص
نتمني دائما أن نكون عند حسن ظن عملائنا الكرام
مع تحيات
مركز خدمة عملاء كوبون
The application is easy
The application is easy and covers a very wide network of service providers
31 mars 2024
Avis spontané
Réponse de Cobone
Hi Sami,
We do appreciate your Review and Comment wishing we will be always up to our valued customer's expectations.
Thank you again for taking the time to add your valuable review and comment.
Cobone Customer Success Team
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