Logo de Coco Boutique
Visiter le site web

Coco Boutique Avis 

17
•
TrustScore 2.5 sur 5

2,3

Boutique d'articles de mode
Écrire un avisVisiter le site web
Écrire un avis

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Boutique d'articles de mode

Écrit par l'entreprise

Coco Boutique is one Ireland's leading online fashion destinations. With collections inspired by and shipped in from all over the world, we are committed to delivering the latest and greatest fashion on the market from the comfort of one customer-friendly shopping channel.

Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

17 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,3

Tous les avis

(17)

2 avis reçus au cours des 12 derniers mois

Écrire un avis

Nous vérifions les avis

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus
Noté 1 sur 5 étoiles

Coco Blush Boutique QUALITY DISGUSTING

Not COCO boutique but COCO BLUSH BOUTIQUE - tHE QUALITY OF THE CLOTHES I PURCHASED IN GOOD FAITH WERE DISGUSTING - NOT SILK AS ADVERTISED. OVERALL A SCAM

24 août 2026
Avis spontané
Logo de Coco Boutique

Réponse de Coco Boutique

Dear Reviewer,

We take genuine customer feedback very seriously. However, having thoroughly checked our order and customer-service records, we have been unable to identify any purchase or correspondence matching the details or names associated with this review.

Your profile indicates that you are based in Australia, while Coco Boutique is an Irish business. More importantly, we do not sell or advertise clothing as silk, so the product and experience described do not appear to relate to Coco Boutique Dublin

It therefore seems possible that this review has been posted on the wrong company’s profile. We have requested further information through Trustpilot and would ask you to provide your Coco Boutique order number, the email address used at checkout and the name of the item purchased.

Without this information, we are unable to verify that this review relates to a genuine purchase from Coco Boutique.

Warm regards,
Danielle
Coco Boutique

Noté 2 sur 5 étoiles

I’m not one for writing reviews

I’m not one for writing reviews. I always order from coco boutique but I won’t be any longer. I returned an expensive jumper as it didn’t fit, weeks later no refund, no response to emails. Poor customer service from them for the sake of a jumper. I would have just bought another one when I got the refund so it would’ve been no loss to the company.

19 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Fabulous boutique!

I love all of this boutique’s products, I can’t stop buying from them! The coco club points help too which means you get money to spend when you buy an item from them, and they all add up. The customer service has been second to none and I cannot fault it at all. Danielle has been extremely helpful whenever I’ve had a question or needed help with something. She is a pleasure to deal with. 10/10 in terms of quality of service, quality of clothes and selection of clothes.

1 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

I don’t want to give any star

I don’t want to give any star ! However I had to give one to leave a review! Waiting on a refund from this store! I’ve sent emails and also messages thru Instagram, all ignored! Terrible store to deal with. God knows if I’ll ever get my money back!

24 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

A gem of an online shop!

I've been ordering from Coco for quite a while now. I check in via their app weekly to see their new releases. Love that their pieces are unique, a bit different to what you'd find in regular stores. I love the pops of colour too. I also think the one size pieces take the stress out of online shopping! I've never had to return anything.

14 octobre 2024
Avis spontané
Logo de Coco Boutique

Réponse de Coco Boutique

Hi Carol, Thank you so much for your continued support of Coco Boutique! It truly means the world to us as a small independent business. We're delighted you love our unique pieces and pops of colour. And we completely agree - the one-size pieces make online shopping stress-free! Looking forward to bringing you more fabulous finds in the future! 💕

Noté 1 sur 5 étoiles

If I could give a ZERO I would

If I could give a ZERO I would. I placed an order and cancelled the SAME day as placing the order. I sent three more follow up emails over the next three days and NO RESPONSE. The order was shipped and my card charged. STAY FAR AWAY FROM THIS COMPANY THAY ARE AWFUL!!!! I am disputing the charge because they are terrible.

12 juillet 2024
Avis spontané
Logo de Coco Boutique

Réponse de Coco Boutique

Hi Kimberly, We have no record of any purchase or communication under your name. It is possible that you have confused us with another store, such as COCOBOUNTIQUE.COM. We are a small independent business based in Ireland, and customer satisfaction is very important to us. As this review appears to be related to your experience with another business, we would appreciate its removal, as it is quite damaging to our reputation. Please reach out if you need any clarification!

Noté 5 sur 5 étoiles

Happy Feet!

I ordered the famous black loafers recently and they are buttery soft! It was a bit of a wait on pre-order but they are 100% worth the wait. Don't walk, run to buy these. Thank you Danielle and Ari x

25 avril 2024
Avis spontané
Logo de Coco Boutique

Réponse de Coco Boutique

Hi Jill, We're thrilled you love the black loafers! They are such a timeless, comfy piece, and we’re so glad you feel they were worth the wait. Thank you for your patience and for your kind words. Enjoy your loafers, and we hope to see you back soon. 💖

Noté 1 sur 5 étoiles

I tried to cancel an order within a…

I tried to cancel an order within a couple minutes of ordering- order said canceled. I still received the order and a charge to my credit card. Reached out to the email 6 times for guidance on how to return the items, no response. Terrible customer service.

24 mars 2024
Avis spontané
Logo de Coco Boutique

Réponse de Coco Boutique

Hi Sara, We have no record of a purchase or any emails from your name. It appears you may have purchased from another business with a similar name. We are always available via our website’s contact details and pride ourselves on great customer service. Our website cocoboutique.ie has clear return policies and clear instructions for customers how to easily return items. If this review was meant for another store, we kindly ask that you remove it, as it is affecting our small business.

Noté 1 sur 5 étoiles

Lost order and terrible customer service

I placed an order on January 3rd for 90
Dollars and tracking showed it was delivered on February 3rd. It was not delivered to my address and has not been
Located. I have made several attempts to request a refund and since there is no phone number only email, I have had no luck! I will not shop this site again!

3 janvier 2024
Avis spontané
Logo de Coco Boutique

Réponse de Coco Boutique

Hi Dawn, We have thoroughly checked our records and have no purchase or communication under your name or the date you mentioned. We are a small boutique based in Ireland and always ensure customers can contact us via email or phone which can be found on our website. It sounds like you may have mistakenly left this review for a different store such as COCOBOUNTIQUE.COM, which has been confused with our store in the past. If that is the case, we would really appreciate you removing it, as it is quite damaging to our business.

Noté 4 sur 5 étoiles

Lovley

Always enjoy peeping around the site, great variety and had good customer service too despite the Christmas rush.

1 décembre 2023
Avis spontané
Logo de Coco Boutique

Réponse de Coco Boutique

Hi Aoife, Thank you for your lovely review! We're so happy to hear you enjoy browsing our site and that you've had a great experience with our customer service - even during the Christmas rush! We truly appreciate your support and can't wait to bring you more fabulous pieces. ✨

Noté 1 sur 5 étoiles

La empresa es una estafa

La empresa es una estafa. Los vestidos son de pésima calidad; parecen un disfraz de carnaval y no se aproximan a la imagen que ponen en la web. Encima no quieren hacer la devolución del dinero.

5 décembre 2023
Avis spontané
Logo de Coco Boutique

Réponse de Coco Boutique

Hi Andrea, We’re very sorry to hear about your experience, but we have no record of a purchase or any communication regarding a refund from your name. It’s possible that you have confused us with another boutique. We are an independent online store based in Ireland and take pride in curating high-quality, unique pieces, and we always strive to ensure customer satisfaction. If this review was left in error, we would be very grateful if you could remove it, as it is unfairly impacting our small business.

Noté 5 sur 5 étoiles

My little piece of joy 🤩

My experience of Coco boutique is always fabulous just like the clothes and Danielle. My most recent purchase were the beautiful nude loafers which are just fab and a gorgeous dress, cardi and tee shirt. So happy with my purchases. I’ve always had a great experience with Coco and Danielle always knows what I like. I’ve yet to walk away disappointed. I’ve been buying from Coco for many years now and never fail to find something 🫶

30 juin 2023
Avis spontané
Logo de Coco Boutique

Réponse de Coco Boutique

Hi Aisling, Your review absolutely made our day! We love that Coco Boutique has been your go-to for years, and we’re so happy you love your latest purchases - those nude loafers are a dream! Thank you for your continued support - we can’t wait to keep bringing you pieces you love. ✨

Noté 5 sur 5 étoiles

Beautiful unique stock

Beautiful unique stock. The best quality. Easy to use websit. Super quick delivery. Danielle is always so helpful when you have any queries on sizes. Loved the pop up shop too great to grab a few bargains.

22 juin 2023
Avis spontané
Logo de Coco Boutique

Réponse de Coco Boutique

Hi Dani, Thank you for your wonderful review! We're so glad you love our unique stock and fast delivery. It’s great to hear you found the website easy to use, and we’re delighted you enjoyed the pop-up shop! Hope to see you again soon! 💕

Noté 5 sur 5 étoiles

Great website

Great website, quick delivery, incredible quality clothes

2 juin 2023
Avis spontané
Logo de Coco Boutique

Réponse de Coco Boutique

Hi Eileen, Thank you for your kind words! We’re thrilled you love the website, speedy delivery, and - most importantly - the quality of our pieces! Can’t wait to bring you more fabulous styles! ✨

Noté 5 sur 5 étoiles

Wonderful shop and with beautiful…

Wonderful shop and with beautiful pieces each season. I love seeing the new styles sourced by the Coco team. Reliable and fast delivery and as always such excellent customer service from Danielle and her team. Highly recommend.

19 juin 2023
Avis spontané
Logo de Coco Boutique

Réponse de Coco Boutique

Hi Jane, Thank you so much for your glowing review! We love curating beautiful collections each season, and we’re so happy to hear you enjoy them. Reliable delivery and great customer service are so important to us, so it means the world to know you've had such a positive experience. Looking forward to styling you again soon! 💖

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus