I telephoned Colin M Smith on Friday and asked if I could order a washing machine over the phone as I had seen one that I liked on their website. The sales colleague was very helpful and knowledgeabl... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit C, Hawkhill Court, D10 Trade Park, Mid Wynd, DD1 4JG Dundee, Dundee City, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
After making an initial phone enquiry, I was guided to a sister store, which stocked what I was looking for, saving me a wasted journey. Expert advice & help with measurements within the store helped... Voir plus
L'entreprise a répondu
The staff in Dundee were helpful and pleasant, the delivery arrived as arranged and the delivery lads were polite and efficient
L'entreprise a répondu
First class service. Great selection of products at very competitive prices. Staff very helpful, knowledgeable and attentive. As a returning customer I would not hesitate to recommend.
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Welcome to Colin M Smith, Dundee and Angus's largest independent home electrical retailer. From washing machines to fridge freezers, 4K TVs to soundbars we have a huge range of the latest top brand products to help you create the home you want.
Coordonnées de contact
Unit C, Hawkhill Court, D10 Trade Park, Mid Wynd, DD1 4JG, Dundee, Dundee City, Royaume-Uni
- 01382224488
First class service
First class service. Great selection of products at very competitive prices. Staff very helpful, knowledgeable and attentive. As a returning customer I would not hesitate to recommend.
28 février 2026
Avis spontané
Réponse : Colin M Smith - Dundee
Thank you so much for your 5-star review, Doreen! We’re really pleased to hear you had a first class experience at our Dundee store. We work hard to offer great service and competitive prices, so it’s fantastic to know that came through.
If you need anything in the future—advice, aftercare, or help choosing your next appliance—just give us a shout. Thanks again for shopping local!
Exceptional customer service
I telephoned Colin M Smith on Friday and asked if I could order a washing machine over the phone as I had seen one that I liked on their website. The sales colleague was very helpful and knowledgeable and my new washing machine was delivered installed and the old one taken away on the Tuesday afternoon! It was expertly installed and not one bit of mess or packaging left at my home! Once again the delivery was exceptional and the two guys so friendly and helpful! Definitely shop here again as apart from the excellent service that I received, the prices of the products were reasonable as was the delivery, installation and recycling! Thankyou all so much!
13 mars 2026
Avis spontané
Réponse : Colin M Smith - Dundee
Thanks very much for the great ⭐⭐⭐⭐⭐ review, Jen!
We’re delighted you were happy with the service and the team in store. Getting you the washing machine you wanted delivered quickly with installation and recycling is exactly the sort of thing we try to make easy for customers.
I'm happy to hear our installation team did a great job and helped keep things hassle-free. Thanks again for the review, it really does mean a lot to us, and we’d be more than happy to help you again anytime you need home appliances or electricals 😊
Great service. No hesitation in recommending.
Visited this store on 11 December to look for new washine machine. Very helpful staff. One I wanted was in Forfar warehouse and delivered first thing Saturday morning, packaging and old machine uplifted. Great service.
11 décembre 2025
Avis spontané
Réponse : Colin M Smith - Dundee
Thanks very much for the great ⭐⭐⭐⭐⭐ review, Irene!
We’re delighted you were happy with the service and the team in store. Getting the exact washing machine you wanted quickly from our Forfar warehouse — and delivered first thing Saturday — is exactly the sort of thing we try to make easy for customers.
We’re also happy the uplift of the old machine and packaging helped keep things hassle-free. Thanks again for the recommendation, it really does mean a lot to us, and we’d be more than happy to help you again anytime you need home electricals 😊
Knowledgeable and courteous staff.
After making an initial phone enquiry, I was guided to a sister store, which stocked what I was looking for, saving me a wasted journey. Expert advice & help with measurements within the store helped me make an informed decision as to which model to buy. It was delivered on time, and care was taken to help me position it correctly. Very pleased with both purchase and service.
30 octobre 2025
Avis spontané
Réponse : Colin M Smith - Dundee
Thanks so much for the fantastic review, Fiona ⭐⭐⭐⭐⭐
We’re really pleased to hear how smooth the whole experience was for you, starting with the initial phone call. Pointing you in the right direction and saving you a wasted journey is exactly how we like to work — practical, honest, and customer-first.
It’s great to know the in-store advice and help with measurements made choosing the right model easier, and that delivery and positioning went exactly as it should. Those little details matter, and we’re glad they made a difference.
Thank you again for your kind words — we’re delighted you’re happy with both the purchase and the service, and we’d be very happy to help you again in the future 😊
Staff at Colin M Smith Dundee were very…
Staff at Colin M Smith Dundee were very helpful and made choosing our new television simple. Technical knowledge was impressive and also the delivery team friendly and efficient . Thank you
22 novembre 2025
Avis spontané
Réponse : Colin M Smith - Dundee
Hi Charles,
Thank you so much for your ⭐⭐⭐⭐⭐ review! We're delighted to hear that our team in Dundee made choosing your new television simple and enjoyable. It’s great to know their technical knowledge and friendly, efficient service helped make the whole experience a positive one for you.
We truly appreciate you shopping local and choosing Colin M Smith for your new TV – if you ever need any further help or advice, we’re always here to assist. Enjoy your new TV!
Excellent new store in Dundee
Excellent service from the new store in Dundee, great advice and the appliance was delivered and fitted efficiently and on time. Very happy with my oven and Id recommend this store. Great helpful and personal service.
15 novembre 2025
Avis spontané
Réponse : Colin M Smith - Dundee
Thank you so much for the wonderful 5-star review! We're delighted to hear that you received excellent advice in our new Dundee store and that your appliance was delivered and fitted efficiently and on time.
It’s great to know you’re happy with your new oven, and we truly appreciate your recommendation. Providing helpful, personal service is exactly what we aim for, so your feedback means a lot to the team here in Dundee.
Thanks again for shopping local and choosing Colin M Smith for your home appliances. If you need anything at all in the future, we’re always here to help!
Very efficient very pleasant excellent…
Very efficient very pleasant excellent service and good price
19 novembre 2025
Avis spontané
Réponse : Colin M Smith - Dundee
Thank you so much for your 5-star review, Roslyn! We’re really pleased to hear you had an efficient and pleasant experience at our Dundee store. We work hard to offer great service and competitive prices, so it’s fantastic to know that came through.
If you need anything in the future—advice, aftercare, or help choosing your next appliance—just give us a shout. Thanks again for shopping local!
Excellence all round.
The service in the shop was friendly, helpful and clear. Arrangements for the installation were flexible to suit us. The two delivery men who installed the machines were efficient, tidy and pleasant. From start to finish we were delighted.
21 novembre 2025
Avis spontané
Réponse : Colin M Smith - Dundee
Thank you so much for the 5-star review, Ann! We’re delighted to hear that your whole experience—from the friendly, helpful service in-store to the flexible installation arrangements—went so well.
Our delivery team will be thrilled to know their tidy and efficient work made such a positive impression. We really appreciate you choosing Colin M Smith, and we’re glad everything was excellent from start to finish.
If you need anything at all, we’re always here to help!
The staff in Dundee were helpful and…
The staff in Dundee were helpful and pleasant, the delivery arrived as arranged and the delivery lads were polite and efficient
11 novembre 2025
Avis spontané
Réponse : Colin M Smith - Dundee
Thank you for your lovely review, Doreen! We’re really pleased to hear that our Dundee team were helpful and pleasant, and that your delivery arrived right on schedule.
Our delivery lads will be glad to know their polite and efficient service stood out. We appreciate you taking the time to share your experience, and if there’s anything we can do to turn your next visit into a 5-star one, we’d be delighted to help.
New cooker purchase
We used to go to Forfar from Dundee to shop at Colin M Smiths. Happily for us they now have a shop in Dundee.
Staff were very knowledgeable about the appliances and very friendly. I prefer to shop local and with smaller retailers. It’s a much better shopping experience in my opinion.
So please support them in their new premises. They are good on price and can’t fault the service. Definitely 5 stars from us. ⭐⭐️⭐️⭐️⭐️
27 octobre 2025
Avis spontané
Réponse : Colin M Smith - Dundee
Irene, thank you for your kind words and for choosing to shopping local with us! We're happy to be back in Dundee and hope you enjoy cooking with your new Blomberg cooker!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.