ColoGuard Avis 

Do not do Colorguard!!!! It will cost you more if you have a positive result!! The stress is not worth it. Schedule a colonoscopy!!!!

Nope, nope, nope. My PCP talked me into taking the ColoGuard test just because of my age, 71. Of course my test came back positive which required a colonoscopy to rule out cancer. Folks, the bowel prep procedure is awful! Turns out I had 3 NON CANCEROUS SMALL polyps. The doctor that did my colonoscopy does not like ColoGuard because of the false positives, he says the false positive rate is a lot higher than advertised. My advice is to go ahead and see a proctologist if you have concerns, let him decide if you need a colonoscopy. ColoGuard is a good idea but it needs work.

I got slapped with a bill of 681.00 after being led to believe I wouldn't have to pay for this test. Not worth it!

It is so difficult to use.
poop into container
grab a sample from the poop and put into a smaller tube
Put liquid into container
Go to ups and mail

Then I get a call from colin guard that the sample was too large and I have to do it again

Their commercial says test could be right or wrong

The old way - put a small smeer on a strip and close and send off. Much easier

A horrible way to set up test

Dissatisfied customer

Gastroenterologists will warn you against Cologuard. You'll throw a positive if you ate cucumbers, beets, red meat, cantaloupe. Then the results come in via text message. When you get a positive result, they include a stupid video about how you shouldn't panic. I personally believe if they are going to deliver a positive result, they need to call the patient instead of letting the person wonder what it all means and go down the google rabbit hole. Their own "statistics" don't make sense. They say that there is only a 13% false positive rate but the video you watch when you get a positive says 4% end up being cancer, 45% are polyps and 41% are nothing. Considering the number of bad experiences, do yourself a favor and just get the colonoscopy.

False positives have to be much higher than they are reporting. Their employee told me himself that their tests accuracy are constantly being worked on? I recently had a false positive result, which per cologaurd means you have either colon or colorectal cancer? Three weeks of anxiety, and a colonoscopy later, that is not the case at all! Perfectly clean colon and a clean bill of health! Do not waste $681 on this cologaurd test! Only way to be sure is a colonoscopy, which has to be done if you get an incorrect cologaurd test, and $681 dollars later. Doctors should be informing patients to stay away from the cologaurd test, don’t waste your or your insurance money!!

The wait time after receiving your stool sample. It has been too long keeping a person waiting for the results. They need to iimprove the wait time! They suck awful place!

Had ColoGuard test come back positive for Cancer. Had a 5 month wait to get into a prominent gastroenterologist surgeon. No Cancer. This test should be removed from the market. Too many false positives.

What a joke, got a positive, went and got a colonoscopy, and NOTHING WRONG WHATSOEVER. This is just a massive money maker. How else can they afford all those commercials? My suggestion and what I am doing going forward - Go when your 50, go when your sixty, go when your seventy. Go if you feel like you need one or have symptoms or issues (all over the web) and stop feeding the medical giants money. But DONT WASTE YOUR TIME with these tests.

After sending the samples and receiving notification that they received it, found out my dr's office neverr received the results, nor did I, even after then calling cologuard and asking again for the results to be sent to DR's office & myself. Another month gone by ...nothing. I called again only to have someone answer the phone who could Barely speak english and lots of strange unprofessional voices/noise in the background. NO help. My advise ...DO NOT WASTE YOUR TIME.

Your recording sucks, there is no way to get past the prompts and talk to a human. dialing the number that dialed you: you have to listen to the whole thing all over again.

NOTHING in the paperwork said not to do the test on a Saturday. I took it to the UPS store and got there at 4:01pm because of a train. it was all packed, ready to go. they closed at 4pm and would not take it. the recording said cologuard would HELP YOU in this eventuality.

After a lot of back & forth and being told by the lady on the other end, that no places in my zip code were open to take it. She finally looked up which sample kit i was sent (i was driving the whole time BTW looking for places to drop it off). She kept talking over top of me the whole time frustrating me more.

i saw an amazon truck and said see: I've seen other delivery services out LATE on saturday, UPS dropping off on Sunday. you're telling me there is no way they can get this picked up and to YOU in 72 hours? How do you know I don't have a 96 hour kit? I have to do THIS WHOLE THING ALL OVER AGAIN. the human body doesn't work on demand.

G-D F-DAMMIT

Cologuard is NOT covered by Medicare, Medicare Part B, Medicare Advantage. Don't believe your doctor who tells you that you can get one very 2-3 years. You only get the first one free. Otherwise you are out $681. SURPRISE!!!

Unauthorized test ordered by my provider. Already called them and stated so. Got the test last night and immediately blacked out all information on return label and it is ready for the trash dumpster.

Too many negative reviews and horror stories

I just got an alert from my UPS account that they are sending me a package. I googled the name.
I was so angry that I was sent UNSOLICITED package.
I WILL NOT GO THRU THIS TEST!!! I WILL NOT PAY ANY BILLS!!!! I AM GLAD I GOOGLED AND FOUND OUT MORE BAD THINGS ABOUT THIS COMPANY! I AM SO PISSED OFF AT WHOEVER ORDERED THIS PACKAGE TO ME!

The labels they provide to fill out are non absorbant. This means you write down the required info and when you go to attach the labels the ink smears. Even an imbecile can design a usable stickon label. There is no intelligence heading up companies these days.

Omg!! The texts and calls are insane. They send you a 20 page manual to read then make you play in your own stool! Yuck. I’m not a lab tech and I do not have time to read a text book. Im refusing to provide a sample! Don’t use this company.

Clarissa is very kind and helpful. Although so far, it has been two months since my mom has received her due to other representatives. I’ve been on the phone with still, somehow, not getting it shipped even after giving him the correct address. Clarissa was able to assure me and have me stay on the line as she made sure that it was shipped with tracking. I really appreciate her.!

ZERO stars!!
They harass you from the moment your Dr signs you up for the test. Emails...texts...phone calls....CONSTANTLY!!!!!
NEVER AGAIN!!!!!

I was coming due for my very first colonoscopy, so instead of doing an invasive test in which you need to go under, I decided to try the infamous Cologuard test instead. I used to be a shareholder of this company and was actually looking forward to seeing how their test worked. Unfortunately, my dealings with them were not pleasant. First of all, they sent my test to the wrong address even though I specifically gave them the address I wanted it sent to, instead they sent it to my billing address which just so happens to be a PO box. Granted, I still received my test but much later than I would have, had they sent it to where I had asked them to in the first place. Not understanding what was so complicated about getting my shipping address right but I brushed it off as a simple mistake and was willing to look past that. However, I'm now seeing that these sort of hiccups were not the exception to the rule in my dealings with them. Regardless, I received my test so I don't want to harp on the inconvenience of them getting that wrong anymore. So back to the test, I went through all the rigamaroo of doing the sample, scraping some stick thing along the edges of my feces and sticking that sample into a test tube, pouring some preservative liquid on the rest of the sample, screwing the cap on exactly the way they wanted me to, which is actually easier said than done, placing it in plastic bag, boxing it back up, calling them to arrange a pickup, etc. The process of taking the sample and the sort of poop fingerpainting they wanted me to partake in was actually quite gross but hey, I figured at least I'm finally done with that and better than having to go through having to drink that horrible chalky milkshake and do the real deal test, right?! WRONG! I call the number, follow the instructions to a tee and shipped it back, which was all arranged through Exact Sciences, or so I thought... I left to go out of the country. Two weeks later, I'm back in the country and I hear that I received another package from Exact Sciences at my PO box. So I call to find out what is going on with my results and they tell me that they shipped my sample back to ME. So yeah, I am irritated at this point. You've gotta be kidding me... really? So I have a three week old stinky poop sample waiting for me at my PO box? Lovely! Why?! Like what is wrong with these people?! They are the ones who arranged the pickup. Why would they pick up the sample at my home and then send it back to the address AGAIN that I specifically requested not to send me mail there unless it involved billing? They wanted to send me another test to redo but I just told the person on the phone that I'm done! I absolutely cannot anymore with these total effff ups. There's a big problem when a person decides that going under general anesthesia and drinking those chalky milkshakes and all that a colonoscopy entails is much less hassle than dealing with your company. Can't believe I'm actually having to say this! Thanks Cologuard but no thanks! I'll take my chances with risking my life going under and having to be invaded by sticking a camera up where the sun don't shine vs dealing with you people ever again! Sad day! So glad I sold all of my stock.

Ordered Cologuard self pay and the website states you need to do a remote consultation with a doctor to get the test. What they don't tell you is that when you pay for the test, they automatically schedule your consultation in the form of a 4 hour window where you must be available and waiting for the doctor to call you during business hours. This is totally impractical for anyone who works a regular job. I emailed and asked if we could schedule a set time appointment like every other doctor in the world does, and they said nope, 4 hour window or nothing. So I guess I'll just get a refund and forget it.