ColoCrossing Avis 

112
•
TrustScore 2.5 sur 5

2,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Big thanks to Ernie for introducing us to Colocrossing, he’s been amazing from day one. Anytime we’ve needed help, he’s been quick to respond and incredibly supportive. The service itself has been jus... Voir plus

Noté 1 sur 5 étoiles

Apart from the usual 'male enhancement' type spams, I've been getting a bunch of phony 'alerts' from them, impersonating various companies that try to trick you into broadcasting your email address t... Voir plus

Noté 1 sur 5 étoiles

I've had at least 6 server downtimes in the past 3 months. their uptime is terrible. currently we've been down 14 hours and this is what they said: RAID controller on this hypervisor has failed. De... Voir plus

Noté 1 sur 5 étoiles

These people are garbage for cloud hosting. VPS was down for 13 hours and 26 minutes, with a total of of about 23 hours down time in a couple months Dallas location. Support sends one sentence respons... Voir plus

À propos de l'entreprise

  1. Électronique & technologie

Informations provenant de diverses sources externes

ColoCrossing is more than just a best-in-class provider of colocation services, dedicated servers, and a wide variety of managed services and solutions. ColoCrossing is a group of intensely dedicated professionals that understand that deploying and managing IT infrastructure is of paramount importance to the success of your business. Regardless of what space your organization resides in, we are confidant in our experience and ability to serve you better than any other partner out there. We don't have clients, we have partners. This is incredibly important to us because we value relationships above all else. We got into this business because we saw a gap in the space. We recognized a need for a provider that was not only capable of understanding your organizational needs, but had the resources to execute a deployment of your infrastructure - not just peg you into a predetermined category. Our partners have a desire for a customized solution, and we're here to help them realize that solution. When you partner with ColoCrossing, you're not just getting a vendor, you're extending your own IT Department. You're adding valuable resources at a fraction of the cost, as well as a workforce that comprises of experienced, thoughtful IT professionals.


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

112 avis

5 étoiles
4 étoiles
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1 étoile

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N'a pas répondu aux avis négatifs

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2,6

Tous les avis

(112)

17 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Don't trust them they willingly lie.

I am leaving a bad review for this company due to outright false claims and advertising through their website LowEndBox.Com which is clearly listed as part of the VSNX companies.

The issue is false and misleading claims on this website but not allowing comments disputing these claims on same website. A case in point:

"SparkVPS‘ own Dylan has recently shared with us a flash sale they are running on KVM VPS’s in their Dallas and New York datacenters"

SparkVPS does not own or operate a single datacenter. They are a reseller of ColoCrossing services and any posts claiming otherwise are false. As these posts are not made by the companies but by the website operators (also ColoCrossing) they are well aware of this as well as the fact that almost EVERY offering on this website are ColoCrossing customers.

As they knowingly posted this false/misleading claim willingly it makes one wonder how many other times they have put misleading or false information in their posts to encourage business with their customers.

In addition they filter and block reviews they seem to deem unsatisfactory as they did my post questioning this information

4 mars 2019
Avis spontané
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Réponse de ColoCrossing

Hi Robert, we're sorry to hear that you had a poor experience from "SparkVPS." While that hosting company was a client of ColoCrossing they are not part of our business or a representation of the service we provide. ColoCrossing would appreciate the opportunity to service your needs directly. Whoever you lean on for your hosting needs, good luck in the future. Thank you

Noté 1 sur 5 étoiles

Colocrossing.com sponsors systematic…

Colocrossing.com sponsors systematic scam by offering servers via lowendbox.com
They operate by selling customers annual, biennial or 3 years server plans via puppet companies. Once customers prepaid for a year, 2 years, 3 years of service, the company will oversell the server. Customers will never get the server resource they bought in the first place.
Once the customer is longer than 180 days, the maximum protection offered by PayPal, the company will terminate the server. Customers who lost money won't get their money back because of 180days.

31 décembre 2018
Avis spontané
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Réponse de ColoCrossing

Hi Jack, we understand the frustration when a hosting company goes out of business. By example, ColoCrossing, as the datacenter operator, is only providing the information technology services to the hosting company who ultimately went out of business (servers, bandwidth, etc). If we can provide any support or be of any assistance please reach out to our customer service at support@colocrossing.com.

Noté 2 sur 5 étoiles

With a 1 year contract commitment and…

With a 1 year contract commitment and numerous billing issues to me it just wasn't worth it. When so many others are a month to month. For the required commitment they offered really nothing better than anyone else.

26 décembre 2018
Avis spontané
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Réponse de ColoCrossing

Hi Kevin, thank you for your business in the past and our apologies for any issues you faced relative to your billing or experience with ColoCrossing. If you would like to discuss this further please email billing@colocrossing.com and we'll be happy to assist you.

Noté 5 sur 5 étoiles

Best Value Professional Co-Location services

Low cost and secure co-location services. It would be hard to provide the redundant HVAC and power plus network and security at a lower cost doing it yourself.
While we do our own server management, ColoCrossing notifies us if they notice servers beeping or anything out of the ordinary 24/7.

26 décembre 2018
Avis spontané
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Réponse de ColoCrossing

Hi MJ Hoag, thank you very much for the business and review. Our team at ColoCrossing works hard to put customers first and we're glad to know that you've enjoyed working with our company.

Noté 5 sur 5 étoiles

Recommendation for ColoCrossing

am working with Colocrossing few years and they support is wonderful
Quick and professional response

25 décembre 2018
Avis spontané
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Réponse de ColoCrossing

Hi Shalom, thank you very much for the business and review. Our team at ColoCrossing works hard to put customers first and we're glad to know that you've enjoyed working with our company.

Noté 1 sur 5 étoiles

Nope nope nope nope.

Service was awful, systems were broken, they tried to charge me for things I never asked them to do. Find another provider.

20 décembre 2018
Avis spontané
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Réponse de ColoCrossing

Hello, we're sorry to hear that you were not happy with the service provided. ColoCrossing's customer care team would like to discuss your experience with you so we can learn what went wrong and make changes to be better next time. Please email us at support@colocrossing.com. Thank you!

Noté 5 sur 5 étoiles

Excellent Customer Service with no…

Excellent Customer Service with no downtime!

20 décembre 2018
Avis spontané
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Réponse de ColoCrossing

Hi Carlos, thanks for your business. We are thrilled to know you've enjoyed our service and we look forward to continuing to service you.

Noté 5 sur 5 étoiles

Excellent service provider

We are doing business with ColoCrossing from 2012. They are fantastic guys and very professional. Their staff is also very skilled.
I definitely recommend them!

20 décembre 2018
Avis spontané
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Réponse de ColoCrossing

Hi Ivan, thank you so much for your business over the years. ColoCrossing always works to put our customers first, and it is wonderful to know you've enjoyed working with our company.

Noté 5 sur 5 étoiles

Excellent Service

I have been running a small ISP since 1995. I have had a lot of different versions of my servers and I have worked with a lot of ISPs.

I used to have an outside sys admin. A couple years ago, I wanted to move to managed hosting, so I went to Siteground. When I asked for root access to my server, they stopped giving me support.

ColoCrossing took me under their wing and built me a server that was faster, lest costly AND they give me the support I need while giving me root access to my server. Also, they provide me with some additional services for preventing DDOS attacks and maintaining email reputation that I did not even know existed.

Specifically, Nick (my rep.) has been outstanding in building and then working out all the little details that go into getting things just right. I cannot thank him enough.

I sleep better at night knowing that my servers are in good hands.

19 décembre 2018
Avis spontané
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Réponse de ColoCrossing

Scott, we're so glad to know you had a positive experience with ColoCrossing. Thanks for your business.

Noté 5 sur 5 étoiles

Excellent Service

One of the best dedicated server provider and colocation service across the globe.

19 décembre 2018
Avis spontané
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Réponse de ColoCrossing

FireVPS.net, thank you for the positive review and we are so glad you are enjoying your ColoCrossing service. Thank you for your business!

Noté 5 sur 5 étoiles

This company will help you at midnight

This company will help you at midnight, literally. This company always keeps their servers running and is honest with you. They are responsive and willing to earn their money. One of the best hosting companies in buffalo.

19 décembre 2018
Avis spontané
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Réponse de ColoCrossing

Chukwudi, it is awesome that you've had a great experience with ColoCrossing. Yes, it's true, we are here 24/7/365 to support our customers. Thanks for your business.

Noté 5 sur 5 étoiles

Although there were a few hiccups and…

Although there were a few hiccups and misunderstandings during deployment which is understandable given the nature of the work, their support staff is impeccable with response times that range between 5-15 minutes even during the weekends.

They are extremely accommodating and we would highly recommend them to other companies.

19 décembre 2018
Avis spontané
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Réponse de ColoCrossing

DSC, thank you for your business and we are so glad that you are enjoying your service experience with ColoCrossing. Have a great day!

Noté 2 sur 5 étoiles

Unprofessional, not recommended

No SOC audits in several years, sales staff who wont return your call (after you sign up), and all ipv4 space that is blacklisted with other networks. Google search for ColoCrossing and you will see how many people have been abused by their clients.
When I tried to terminate my services they played games and gave me a run around. Good riddance...

19 décembre 2018
Avis spontané
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Réponse de ColoCrossing

Ian,

We are sorry you felt you had a bad experience with our sales team. I took a look and you personally stated your service was great with no downtime, I’m happy to hear that.

I spoke with Chris and both audits were sent. You asked for a bridge letter for the Buffalo site, which was requested. ColoCrossing was recently acquired and unfortunately, that process took longer than it should have and we do apologize.

The ColoCrossing Team

Noté 5 sur 5 étoiles

Great support, reasonable prices and superior reliability

We've been lucky enough to use ColoCrossing for many of our projects. Support has been quick and having a dedicated account manager can really make the difference with billing issues.

Reliability wise, ColoCrossing is excellent. I can't say that I recall having any downtime in the past year.

The network ColoCrossing offers is great! Fast routes and consistent latency - definitely holds up to the premium network advertised.

Keep up the great work!

Thanks,

Jack Musselwhite

18 décembre 2018
Avis spontané
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Réponse de ColoCrossing

Hi Jack, thank you for your business and loyalty over the years, ColoCrossing appreciates you! We are glad to know that you are happy with our service. Thank you again.

Noté 5 sur 5 étoiles

The most important part of any Colo…

The most important part of any Colo company is that when a problem arises they work with you. Sometimes it is not always perfect, but they work with you to get as close to perfect as it can be. *THAT* is why I will continue to give them my business.

18 décembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Colocrossing is Solid!

I have been dealing with Colocrossing since 2010. Had excellent experience with them so I would refer them to anybody looking for colo / dedicated hosting service.

18 décembre 2018
Avis spontané

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