COLOMA / COLOMASTORE
COLOMA / COLOMASTORE – RESPONSE AND LATEST UPDATE
We stand by our review and can provide Trustpilot with supporting documentation.
We paid substantial amounts to Coloma for F1 tickets. The agreed tickets were not delivered. Coloma subsequently issued credit notes relating to amounts to be refunded, but the refunds covered by those credit notes have still not been received.
We have provided, or can provide, supporting evidence including invoices, payment confirmations, credit notes and relevant correspondence.
We are also aware of other customers publicly reporting disputes concerning refunds. However, this review is based primarily on our own documented experience.
Regarding the positive reviews, we have concerns about the authenticity or possible conflicts of interest of some reviews. We leave it to Trustpilot to investigate whether all reviews comply with its guidelines.
If Coloma disputes our account, we invite the company to explain one simple point:
Why have the amounts covered by the issued credit notes still not been refunded?
Latest update: refund still not received.
We will not continue a public argument. Any further information and supporting evidence can be provided directly to Trustpilot and the relevant authorities.







