Coloplast Ltd Avis 

Useless. Worse than useless. requested a sample online. Receievd a call. Discussed my needs at length. No samples arrived. Weeks later another e mail "we have tried to contct you to discuss your needs" No missed calls. E mailed them back, no response. E mailed "Help" No response. Called the person on the the e mail twice, left a message. Calls never returned. Requested a new sample this week- the cycle continues........no phone call, no e mails answered, no messages returned. You lose the will to live. Somthing is seriously wrong in the admin deparment at Coloplast...................beyond hopeless

Excellent service and good customer care.

The support people i talked to did not know their products well. When I tried to order samples, they kept transferring me to others who kept transferring me to others, etc. I never was able to talk to someone to request samples to be sent to me. Very frustrating and stressful.

I am very new to the exciting world of the stoma ( exciting as in how fast can you clean and dry before it lets more wee out!).My community nurse Di Davies is fabulous, excellent at her job, very knowledgeable. Good sense of humour (even down to wearing odd Harry Potter socks).
The telephone team back at base were really great when I had an issue, totally reassured with what was happening.
Deliveries were lightning fast, I seriously cannot fault this company!

Having reached my 90's & become dependent on night-time 'pee-bags', & associated products, I am now grateful and indebted to Coloplast Ltd..
Their products & delivery service 'hit the zenith'-
Alleluia, God bless them.

Dealt with coloplast for 6 years. ALWAYS excellent service. Any help or queries are given immediate attention and 100% effort to achieve positive outcome

My contact is Sarah and she is a 'can-do' person and ensures I always have the supplies I need from Coloplast and also is so pleasant to deal with.

5 to 10 years of peace of mind! Their service is settling and with ms its one thing less to worry about. From the moment you call you know they have you covered. You can ask and they will help! My catheters are coming today! They never let me down, helpful info to let you know when they get ur prescription and then they send it!

Their bags just don't work. High output or thick the stupid second layer for the filter ALWAYS sections to my stoma. I've tried lube, I've tried oil, I've put stickers and heavy duty tape over the filter hole, the second layer design and giant filter for sensura mios is just stupid. Coloplast is the only bag that sticks to my sore skin and NO OTHER bags from other companies work. I just wish they'd fix the design flaw of having the second layer for the filter.

Excellent
Goodness delivery
As we have to save our valuable nectar for our epic which mite downs the gold night
A great selection of m&f catheters with bags for mites to wear for extended periods to cultivate the harvest

I have already filled in two online forms and I have telephoned Coloplast about their product failure - yet nobody is getting back to me!

When I telephoned and supplied all details requested, I asked when someone would get back to me - I was told she had no idea!!

This is ruining my life!