Really good choice of top quality cork flooring panels. Shipped pretty quickly. Slightly damaged in shipping and replaced promptly without any quibbles. Greatly appreciate this level of service and as... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Brilliant company, had to make a change on my order shortly after purchase. It was easily to get through on phone and emails were promptly responded to. Polite, friendly and fast next day delivery. Hi... Voir plus
L'entreprise a répondu
Easy process, superb service and very fast delivery, thank you very much, well pleased.
I found this business by chance and they sell just what I had been looking for, plain colours, sustainable materials and feasible (I realised late that fitters will not work with sheet marmoleum... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de The Colour Flooring Company
Écrit par l'entreprise
Award-winning flooring company
We have been supplying beautiful flooring online for more than 14 years from our base in north London. Our current range includes vinyl, rubber, cork and wood, as well as handmade rugs.
We are specialists in cork and our own brand, Corka, is carbon-negative, hardwearing and has excellent thermal and acoustic properties. Needless to say it's one of our bestsellers.
Our vinyl is commercial grade with an extra thick cushioned backing for durability. It comes in unique colours (blush pink, pistachio green!) each carefully handpicked by top stylists.
Our rubber comes in a range of 11 gorgeous colours and has been awarded some of the best eco certifcates available.
Our wood comes in a carefully chosen edit of shades and is available in both plank and parquet for a modern herringbone look.
Our rugs are made of wool and handmade in India in a process that takes five days from start to finish. They are Goodweave certified, guaranteeing strict standards relating to labour and business ethics.
All our floors work with underfloor heating and are suitable for heavy commercial as well as domestic use. We keep plenty of stock so delivery is fast too.
Coordonnées de contact
54 Kynaston Road, N16 0EU, London, Royaume-Uni
- 020 7254 3526
- info@colourflooring.co.uk
- colourflooring.co.uk
4,6
Excellent
662 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Sample order
We ordered a sample which arrived incredibly quickly and is a beautiful product. We’ll definitely be using it in our new home.
8 juillet 2025
Super product
Super product, in a lovely colour. Precisely what I was looking for. The delivery was made within the given time frame.
2 juillet 2025
Quality flooring
I have purchased three lots of vinyl and one lot of the parquet wooden flooring from The Colour Flooring Company. I’ve not had any issues and the products are brilliant. Delivery is fast, too.
2 juillet 2025
I was getting mixed up doing my order…
I was getting mixed up doing my order but I got it sorted with Brandon ,
He was so helpful and a gentleman fixed things out for me so nice to deal with someone that took time helping me so 10/10 for Brandon
1 juillet 2025
My samples arrived promptly lovely…
My samples arrived promptly lovely colours and product thank you
30 juin 2025
Three samples arrived very quickly and…
Three samples arrived very quickly and well packaged.
30 juin 2025
Very efficient service
Very efficient service, delivered within a good time period and the quality of the goods are excellent
24 juin 2025
Excellent service
Excellent service, helpful staff, good sample selection, rubber lasts well
10 juin 2025
Buyers beware
Buyers beware! These guys are all smoke and mirrors, they never pick up the phone or have any customer service skills. The product is not fit for purpose, it’s dangerously slippy, and marks, looks like it’s been down years and only fitted at Easter! The product is described as good for high traffic areas, my house is not high traffic just an average 2 adults 2 children, and it does not stand up to much. I obviously had no idea it was so slippy untill it was fitted, how would I??? How can you even walk on a tiny 4cm square sample! And I was told it wasn’t slippy, so I trusted the company! I’ve tried calling, emailing in and the only thing they have offered is an anti slip solution that is for a floor that isn’t slippy apparently…. Seems odd to me! Spend your money elsewhere these are cowboys.
16 juin 2025
Avis spontané
Réponse de The Colour Flooring Company
We are sorry you don’t think we have any customer service skills, but we have looked over our correspondence with you and can see 23 emails - we replied to you pretty much straight away every time.
The fact is, you changed your mind about the floor once it had been fitted. As we repeatedly tried to explain to you, once it’s down there is very little we can do. Had you checked it and decided you didn't like it or it was slippy before you fitted it we would have very happily given you all your money back.
As we also explained, the reason we send out small samples is because we send them out for free. As it’s a premium product sending out larger pieces just isn’t economical. We do offer larger, paid-for samples which you chose not to buy.
All our flooring has been fully tested and meets EU slip resistance standards. We have sold tens of thousands of sq m of it and it’s been used in high-traffic spaces around the world, including airports and shops, with consistently positive feedback.
Because you were still clearly unhappy we went out of our way to source a cleaning product especially for you which builds up slip resistance. You showed little interest in trying it out as a way of finding a solution, but we sent have sent it out to, free of charge, regardless.
Went out of their way to help.
5 juin 2025
So far (1 week) the flooring is very…
So far (1 week) the flooring is very good. Service was good as well
3 juin 2025
Réponse de The Colour Flooring Company
Thanks for taking the time to review us!
Réponse de The Colour Flooring Company
Thanks
Didn’t need to spend £25 delivery
Didn’t need to spend £25 delivery. In London. For a small 1.3m roll of offcut... and would like a refund for the delivery.
3 juin 2025
Réponse de The Colour Flooring Company
Sorry if you find our delivery expensive. This is just what the couriers charge us. According to our records you actually bought two small rolls from us. We did offer you click + collect which is free. Also the vinyl you bought was on our Sale page so you got it at more than half price so hopefully it balances out
Excellent service
A brilliant, quick, free sample set arrived. Cork flooring is something I hadn't considered but this has really opened my eyes to the possibility. Love the warm feel and green credentials of the product. Will most probably order a larger sample before going ahead with my bathroom revamp. My neighbour liked it, too!
29 mai 2025
Réponse de The Colour Flooring Company
Very nice to hear. Thank you
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.