colourtrend.ie Avis 

450
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've purchased from them before as I think their paint is superior, and also I want to buy from Irish companies. But I must tell you something else that made my second time purchasing from them a un... Voir plus

Noté 3 sur 5 étoiles

The paints are very good, but customer support is terrible. The parcels are not well protected and get damaged during transport. Few paints arrived with dents and leaks and finally one wasn't de... Voir plus

Noté 5 sur 5 étoiles

Outstanding service. I had my paint delivered within two days of ordering. Painted the two garden sheds in different parts of the garden with the 'Paint your shed' kits. 'Wild raspberry' is a beau... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good customer service. The paints I ordered arrived on time and with no issues. Paint quality is very good, my walls are looking so much better now!

À propos de l'entreprise

  1. Fabricant de peinture

À propos de colourtrend.ie

Écrit par l'entreprise

Colourtrend Paints, Infinite Colour from Ireland



For over 60 years we have been passionate about paint and committed to being at the cutting edge of paint technology. Visit our website https://colourtrend.ie/ for:



Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

450 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(450)

49 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Never arrived

Never arrived, UPS delivery service failed to deliver with no update or call backs from them - also no reply from Colourtrend despite my email explaining the situation

27 novembre 2024
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Réponse de colourtrend.ie

Hi Claudine,

We’re truly sorry that you haven’t received your order yet. As mentioned in our email reply to you on 10th December at 3:14 PM, UPS has informed us that they are experiencing difficulties delivering to the address provided.

It also appears there has been a request for a change of delivery address, which we suspect may have been initiated by you. This could be the reason for the additional delay.

Once again, we sincerely apologise for the inconvenience this has caused. We kindly recommend checking your Spam or Junk mailbox, as our previous response may have been filtered there.

If you have any further queries, please reach out to us at hello@colourtrend.ie.

Noté 5 sur 5 étoiles

The item i ordered took longer than the…

The item i ordered took longer than the 3 to 4 working days as advertised on their website. It took 8. But colourtrend is the only paint I use. Great choice of colours and finishes and is easy to apply.

13 novembre 2024
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Réponse de colourtrend.ie

Hi Stephen, We do apologise for the delay on your order. Thank you for leaving a review.

Noté 5 sur 5 étoiles

Loves the colours and arrived very…

Loves the colours and arrived very promptly

8 novembre 2024
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Réponse de colourtrend.ie

Hi there, Thank you so much for sharing this review! We’re super glad to hear that you’re enjoying our shades.

Noté 5 sur 5 étoiles

Hey everyone I just wanted to review my…

Hey everyone I just wanted to review my recent purchase from colourtrend I can’t fault them on anything the paint arrives in perfect condition and colour is always perfect too , the paint is so easy to use and l love using it , I only have one complaint the couriers that brought my order have no manners what so ever they don’t speak and the useless git handed my 79 year mam the heavy 3 litre can he is very lucky she didn’t hurt herself so thank you colourtrend and go to hell the courier service thank you

30 octobre 2024
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Réponse de colourtrend.ie

Hi Anthony, Thank you so much for your kind review! We’re sorry to hear about any issues you had with the courier.

Noté 2 sur 5 étoiles

Colour of the paint did not match the tester

I picked the colour based on your website, cavern sand. I ordered a tester which was a not insignificant price of 10 euro. When I used the tester I found it was quite a lot darker than I expected, the paint was fory daughter and she still liked the colour, so I ordered 3 litres, at 75 euro, which is high end price for paint, so I expected to get the same paint as the tester at least. The paint that arrived was a lighter colour and a different shade altogether. I am using the paint anyway, because of the trouble finding a brown paint in the first place. I expected better from this price of a paint. I will not be able to use the remainder of the tester due to the fact it does not match.

22 octobre 2024
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Réponse de colourtrend.ie

Hi Sara, We're sorry your paint does not match the original colour of the sample pot. Please reach out to our customer service through hello@colourtrend.ie and we can take a look into this!

Noté 5 sur 5 étoiles

Samples ordered and delivered in a couple of days

Received the samples in a couple of days direct from Colourtrend.

My useless local builders supply store couldn't be bothered to mix them.. and don't have many ready made samples in stock....

8 octobre 2024
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Réponse de colourtrend.ie

Hi Sue, Thank you so much for the nice review!

Noté 1 sur 5 étoiles

Disrespectful and Amateur

I bought their paiting online. The first time everything was ok and arrived on order, but I got our of paiting and I had to get the same paiting again. They delivered the wrong one, I still didn’t live at the place when this happened. I called them to explain the situation and also pointed it out that the guy was at my place, that was less than 2km away from their store, and I need the correct paiting. They were so unprofessional and unprepared to deal with their own mistakes, that question myself how they can be a company if they treat their customers like this. They refused to correct the mistake, I got the right paiting 3 days after. I had to pay 200 euros more for another day that the guy couldn’t finish the job due their mistake, and guess what they told me “we are sorry”. Also, I needed this to be done before I moved in cause I’m allergic and also I had to pay for the medicines. I sent an email explaining everything and they didn’t even bother to answer.

Nothing more than amateurs, if you don’t need to have problems on your project and be incredibly disrespected as a customer, run away from this thing that they insisted to call a company, but for me is nothing more than a scam.

3 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

outstanding service and quality!

Our overall experience with colourtrend was great. Not only high quality paint, but also a great customer support team, which was able to assist us when our delivery got damaged so we had the paint in time for our project to start. Outstanding!

9 septembre 2024
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Réponse de colourtrend.ie

Hi Leticia, Thank you so much for the review. We're glad we were able to resolve the issue you had with your delivery.

Noté 5 sur 5 étoiles

Great service and product

Dispatched and delivered quickly and well packaged. Product itself of very high standard.

16 août 2024
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Réponse de colourtrend.ie

Hi Sean, Thanks so much for leaving this review. We're so glad your were happy with our products.

Noté 5 sur 5 étoiles

Such great paint

Such great paint - had purchased another well known brand in London but returned it because coverage was so poor. Ordered coloured online, it was delivered two days later and we saved so much time because coverage was great.

14 août 2024
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Réponse de colourtrend.ie

Hi Barbara, Thank you so much for leaving a nice review!

Noté 5 sur 5 étoiles

Excellent paint 🎨 👌

Had the colours I wanted in stock, easy to order online, delivered within reasonable time.

13 août 2024
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Réponse de colourtrend.ie

Hi there, Thank you so much for leaving a nice review.

Noté 5 sur 5 étoiles

Super paint

Super paint. Great colours. Delivered to my door.

12 août 2024
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Réponse de colourtrend.ie

Hi Nicola, thanks for the great review. We're so glad to hear you enjoy our paints and service.

Noté 5 sur 5 étoiles

Quick Turnaround

Great selection to choose from and order dispatched straight away — will be back!

26 juillet 2024
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Réponse de colourtrend.ie

Hi Kate, Thanks so much for your review. We're super glad you were happy with our service!

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