Combatfootwear Avis 16

I paid $160 for some boots on their website and they were more narrow than I thought they would be and I had to return them it cost $63 total just to return the boots $40 to ship them back and another $23 in “restocking fees” it’s a total scam they know every shoe brand fits a little different and people are gonna end up accidentally getting shoes that don’t fit and they 100% take advantage of you for it I will never use them again and I’m going to tell anyone ordering new boots to never use their website I ended up ordering on amazon and having a way better experience

I had called a few other companies but no one I spoke with could speak knowledgeably about the various boots I was looking at. Here, I was given multiple choices and tons of explanations; he was so knowledgeable that I let him choose my wife’s military boots! I will never shop elsewhere.

Excellent experience from start to finish! Super attentive and really kind. I’ll definitely keep buying from CombatFootwear.

I had a situation and they Fixed it. They are busy so dont take that as lazy or incompetent. Great Gear and Workaholics. THanks Combat Footwear.

This shop has a good selection of military boots and stellar customer service. Thank you!

I initially purchased the wrong boots for my daughter who is in basic training, and the team at Combatfootwear.com went above and beyond to help me get exactly what she needed. They took the time to make sure the boots met the correct military specifications and guided me to the right pair. Everyone I interacted with was extremely professional, knowledgeable, and patient. It’s clear they genuinely care about their customers and the people who serve. Not to mention, the boots arrived the same week I ordered them. Thank you so much!

Combatfootwear's product range is broadly inclusive. Their customer service staff is knowledgeable, and patient, and persistent in finding workarounds for complex orders which require special attention. Lots of people sell boots, but many of them just want to take your card and ship their goods. Combatfootwear really earns your business by helping you find what you really need.

Excellent customer service and great price!

I recently purchased a pair of Under Armour military boots, and I couldn’t be happier with the experience! The customer service was top notch- the representative was incredibly helpful in guiding me to the perfect size, and the boots fit just right! Shipping was lightning fast, and the quality of the boots exceeded my expectations. I'm definitely a satisfied customer and will absolutely be shopping with them again. Huge thanks to the team for such great service!

Bad client service, u cant cancel a order, they dont tell u that u will pay taxe, bad insensitive on the policy.
All problems at your charges, u should not buy from that shop !

My reply : 1. i email the sam day, liar..
2. Your goodwill? that i force them to do by insiting in a long exchange of email 🤣
3.policies that no one read, a good shop advice and make pay the supplement fees lf shiping before not making it discover to the client after.
4. Talking bad to your staff and treat ? I didnt used any insulting or treat, just insisting to get refunded ..
5. Asking for refund or to apply the 10% discount of new member = fraudulent behavior ? 🤣
By the way they email me to say that they cancel the reduction because iam a little boy that go cry on trustpilot 🤣

They will not respond to request for returns. Boots were wrong size. Ordered man's size, they delivered in women's size. I had them delivered during bootcamp. No way to get them before bootcamp was over and now they won't answer or give me return authorization info.

I ordered a pair of boots about a month ago. During the break-in process some of the stitching started to unravel. These are pretty good quality boots, but it seems like something went wrong with this one pair. I took some pictures and described the problem and Combatfootwear.com was willing to work with me to solve the problem. Communication was timely, painless, and everything worked out fairly quickly. I would buy from them again.

These guys are awesome!!! Very knowledgeable staff and very understanding. I needed boots before leaving the country, they went above and beyond to help me, and they got the boots to me in time. Thanks!!!!!

Shipping was super fast and got a decent deal on my boots. Customer service was excellent, they helped me pick out the correct boots that are compliant with my uniform. Overall a good experience. Thank you!

Really bad response, it has "shipping rules" that are not clearly stated on the site and are misleading.
They refuse to refund the change for their mistakes since 05.11.2024. (a month ago).
It was a bad experience, wouldn't recommend it.