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À propos de l'entreprise

  1. Entreprise de logiciels
  2. Magasin d'accessoires informatiques

Informations provenant de diverses sources externes

Combo Cleaner anti-malware for Mac.


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

16 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 2 sur 5 étoiles

Renewed the day before it was due for…

Renewed the day before it was due for renewal. Time zone difference would mean no more than 2 hours before—not 24 hours before. Then they should have put the date they were going to renew in the information emails. I’ve never had this experience with international companies, but because I’ve now had it with this company, it’s all the more reason not to trust them.

9 juin 2025
Avis spontané
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Réponse de Combocleaner

Hello Kim,

We've contracted a reputable e-commerce company, Paddle.com, located in the United Kingdom. The renewal charge is charged at 00.00 local time, which might differ by more than two hours from U.S. time.

Best regards, Combo Cleaner support team.

Noté 1 sur 5 étoiles

Shocking

It took over D drive and wouldn't allow me to do anything with it.
Storage showed it was taking up 275 GB of my storage In D drive which was exact size of all the apps etc that were saved there.
Removed it restarted PC and now everything running perfectly like it was 3 weeks ago before a friend downloaded combo cleaner ....

18 avril 2025
Avis spontané
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Réponse de Combocleaner

Hello,

Thank you for leaving your feedback. Please get in touch with our support team via email at support@combocleaner.com. Our team will investigate your case and assist in achieving a fully functional Combo Cleaner for your device.

Best regards, Combo Cleaner support team.

Noté 5 sur 5 étoiles

Honestly surprised how well it works

I didn’t expect much at first, but Combo Cleaner really impressed me. It found malware on my Windows laptop that my old antivirus completely missed. Cleaned it up fast and my system’s running way smoother now. Worth it.

10 avril 2025
Avis spontané
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Réponse de Combocleaner

Hello Elvis,

Thank you for sharing your experience with Combo Cleaner.

Best regards, Combo Cleaner support team.

Noté 1 sur 5 étoiles

Can't find browser hijack on my laptop

Found the link to ComboCleaner on a webpage specifically about getting rid of "goodtosearch-dot-com," which has hijacked my browser and redirects to "potterfun-dot-com". Downloaded it and ran a scan. It couldn't find the malware or hijack. Maybe okay for some things, but no help to me. Uninstalled.

18 janvier 2025
Avis spontané
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Réponse de Combocleaner

Hello Donald,

Get in touch with our support team via email - support@combocleaner.com and describe your issue in detail. Our support team will assist you in completely solving your current issue.

Best regards, Combo Cleaner support team.

Noté 1 sur 5 étoiles

charged without owning it or ever hearing of it

i dont even have this on my computer or even ever heard of them and they charged me for something i never used or heard of

19 avril 2024
Avis spontané
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Réponse de Combocleaner

Hello Jordan, thank you for your feedback. You can reach us by filling in the form https://www.combocleaner.com/support/ or simply email us.

Noté 1 sur 5 étoiles

HORRIBLE COMPANY, HORRIBLE SOFTWARE

HORRIBLE COMPANY. The software is absolutely useless. Emails are getting ignored. The internet and their Facebook page (reviews) tells the whole story. They do NOT honor their promise of the money-back-guarantee! STAY AWAY! They tell you to check your email, BUT they never sent emails back! Nothing, not even IN THE SPAM FOLDER. Bunch of liars and cheaters. Luckily I paid with PayPal and got my money back! If they answer this one here, they will say: Our support is via email, we sent it, check your email. This is all BS. Give your head a shake, RCS Software, company is sitting in Lithuania. The certificates on their web page are all bogus, i.e. "PC RISK is their own department, You know the rest is bogus too.

28 mars 2023
Avis spontané
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Réponse de Combocleaner

Hi Michael,

I am sorry to hear you had an unfortunate experience with Combo Cleaner.

Please contact our support team and we will try to do our best with solving your computer malware issues. You can reach us by filling in the form https://www.combocleaner.com/support/ or simply email us.

Just to let you know, we always answer your emails and comply with our refund policy, so I would like to help you and look into this case, if you still need support.

Noté 1 sur 5 étoiles

They won't give me a refund.

I asked for a refund because they said they would give unhappy customers a 30-day refund, but they never gave me it. I really needed that money and it hurt me that they would not provide a refund. All they do when I ask is ignore me.

8 mai 2022
Avis spontané
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Réponse de Combocleaner

Hi Sealeome,

I am very sorry for the delay you have experienced.

Please see the emails sent from our support to you, that we continued solving the issue there and provided help, as well as issued the refund for you.

Let me know if there is anything else you need assistance with.

Noté 4 sur 5 étoiles

They gave back full refund because it did not work

So I finally decided to buy combo Cleaner to see if it really worked. And no, it did not, after trying it out, I still had a browser hijacker, and during all this time, I was contacting support to help me. I decided to ask for a refund. After a few days of delay, they gave me the full refund

7 mai 2022
Avis spontané
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Réponse de Combocleaner

Hi Sealeo,

As we were communicating with you via emails, please see in there that we provided help for you and did not ignore the issue.

Also, I would like to clarify that our money back is guaranteed and you should receive your refund in 3-5 business days, depending on the bank processing time.

Please let me apologize for the delay, as our offices are closed during the weekend, but we have answered as soon as possible.

You are always welcome to contact us at any time via the support email.

Let me know if you need any assistance.

Noté 1 sur 5 étoiles

I purchased a subscription to combo…

I purchased a subscription to combo cleaner,But this software gave me a bad experience.
First, after I use combo cleaner, I can't use google anymore. Than my device become too slow. To be honest,It is really not worth buying.

8 avril 2022
Avis spontané
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Réponse de Combocleaner

Hi Adrian,

We are very sorry about the problems you are having and would like to help you, if needed.

As your malware case can be unique, it is worth looking into this. We are working towards ensuring customer satisfaction and can help you with any technical malware issues you are having.

Please contact us directly via our email - support@combocleaner.com and we will try to find the best solution for you.

Noté 5 sur 5 étoiles

Excellent Customer Support!!

I had an a real mess to deal with and customer support were amazing. I should mention that I am clueless in terms of technology but I was professionally guided through the process (by Neringa) and the problem has been solved.

28 janvier 2022
Avis spontané
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Réponse de Combocleaner

Hello,

Thank you for your feedback, we are happy we could help.

Noté 5 sur 5 étoiles

Very helpful and easy to cancel

Very helpful removing viruses from my computer - I had a browser issue with Chrome. And easy to cancel! 100 percent recommendation!

2 décembre 2021
Avis spontané
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Réponse de Combocleaner

Hello Florian,

Great to know. We appreciate your feedback about your positive experience!

Noté 5 sur 5 étoiles

My safari and Chrome browsers started

My safari and Chrome browsers started redirecting to bing despite the fact that Google was set as my default search engine. Downloaded Combo Cleaner and after a scan it showed 8 malware infections. Removed and don't have any problems now. Requires purchasing a premium but fixes the problems.

11 février 2021
Avis spontané
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Réponse de Combocleaner

Hello David,

It is great to hear that Combo Cleaner was successful in removing the threats. Thank you for your feedback.

Noté 1 sur 5 étoiles

This company makes it extremely cumbersome to cancel anything with them

Despite requesting a refund (product did not deliver what it was intended to do) within the 30 day trial as per their agreement, they failed to honour that, neither did they cancel my subscription as requested and simply continued to bill me 6 months later. They again attempted to bill me after another 6 months period. Despite numerous emails with a standard auto response. Beware!

26 septembre 2020
Avis spontané
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Réponse de Combocleaner

Hello Lizelle,

We are very sorry to hear about your negative experience.

We have to mention, that we only offer a free 3 days trial license. However, do we have 30 days money back guarantee policies, that covers not fully satisfied customers.

Please contact us directly via our email - support@combocleaner.com and we will try to find the best solution for you.

Eligijus Macaitis
Combo Cleaner support

Noté 1 sur 5 étoiles

Rip off virus checker and they will steal your money!

Be warned, this is a pre-selected subscription con, allowing them to raise their prices that are considerably higher than they show on the website - do not trust these thieves!

4 juin 2019
Avis spontané
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Réponse de Combocleaner

Hi Mark, we are very sorry to hear that you are not satisfied with our application. We are indeed offering our application at semi-annual subscription model - this is clearly visible at the initial purchase and we always send a reminder before the next payment cycle. We would be happy to solve any issues you are having with your Mac, if you have any questions regarding payments, subscription options, refunds, etc. please contact our support - support@combocleaner.com Thank you.

Eligijus Macaitis
Combo Cleaner support

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