Comfyhome Avis 19

I brought a Hifresh Home Cooler from Comfy Home via Amazon and after 6 months the water pump stopped working .

Upon contacting I was told that company does not allow technician visit and customer has to do troubleshooting and pump cleaning on their own as first step - imagine the kind of support and fake support promises , what kind of brand has no technician visit policy ??

Well I then got response from support with video which I followed and then post that the pump didn't worked with troubleshooting and cleaning pump from inside , when I asked for pump replacement after that they went completely silent for the last 5 days even after multiple chaser.

Just pathetic product and pathetic company , please don't waste your hard earned money on such brands, it's a hard lesson for me as well.

Attaching mail responses of the support team as evidence of pathetic support

Super service og produkter!
Jeg bestilte et tæppe og to silkepudebetræk, og er meget tilfreds.

Tæppet er blevet 50 kr. dyrere ifm. jeres Black friday “tilbud”, det kan man vist kalde dårlig kundeservice.
Det drejer sig om Hvidt Plys Tæppe 130x150. Før Black Friday 595 kr, nu 649 kr. DET er et dårligt tilbud

Jeg har netop modtaget tæppet, og jeg er simpelthen så glad for det! Kvaliteten er helt fantastisk. Tæppet er både blødt og lækkert, og det føles utrolig behageligt at have på sig. Farven er præcis, som den fremgår på billederne, og det passer perfekt ind i mit hjem.

Fantastisk kundeservice som svarer hurtigt! Dejligt!

Rigtig god service! Kan stærkt anbefale dette!

Sindssygt godt kundeservice!!! Kan varmt anbefales

Jeg havde problemer med betaling med Mark fra kundeservice tog godt hånd om mig og fik det fixet - tak!

Virkelig blødt og lækkert tæppe.

Väldigt nöjd med min filt! Snabb leverans, rekommenderas!

Never had a blanket this good! Absolutely brilliant and also needed help from customer service with exquisite support. Strong recommendation.

Snabb leverans, fantastisk kvalité och filten ger en en snygg touch till inredningen här hemma!

Otroligt hög kvalitet! Snabb leverans och fantastisk kundservice. Rekommenderas varmt!

The ComfyHome blanket I purchased is super cozy, soft and stylish! This is perfect for keeping warm and adding a touch of elegance to your home. They’re durable and a favorite for chilly evenings - Highly rated for both comfort and design!

Im struck by it’s luxurious softness - It feels like I’m wrapped in a gentle hug! So happy with the purchase

Jeg er så glad for det tæppe, jeg har købt! Kvaliteten er helt fantastisk

I'll definitely shop from Comfy Home again!
Ordered right after Christmas which lead to a small delay, however their customer service reached out super quick and kept me updated every day until I received the blankets I ordered. Amazing customer service!! Thank you