Exceptional customer service! Despite rare issues (which are often not their fault), Comment Picker always responds to our messages within minutes, swiftly assisting in resolving any problems. Their... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I had a problem connecting Comment Picker with Facebook, so I texted them on IG and got the help very quickly. The app is very user-friendly and fast, with warm recommendations for the giveaways.
L'entreprise a répondu
I had a problem on the website with the login button. Instant reply on Facebook and problem solved in less than 3 minutes :) Perfect!
L'entreprise a répondu
I was facing a problem with my facebook account and Honestly I wasn’t expecting that much help from comment picker! Someone assisted me for almost 30mins+ and solved my case in the most efficient w... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Comment Picker is a platform of social media and giveaway tools that helps businesses to grow online and connect with their audience. Besides social media tools, Comment Picker offers a lot of simple and easy to use tools to make everyone's lives easier.
Coordonnées de contact
Nieuwveen, Pays-Bas
- info@commentpicker.com
- commentpicker.com
Réponse de Comment Picker
Thanks Mario!
Exceptional customer service
Exceptional customer service!
Despite rare issues (which are often not their fault), Comment Picker always responds to our messages within minutes, swiftly assisting in resolving any problems. Their team is unfailingly polite and helpful. I cannot recommend this company enough
13 mai 2024
Avis spontané
Réponse de Comment Picker
Thank Callum, really appreciate your review. Hopefully Meta will have less issues from now on!
Instant reply and problem solved
I had a problem on the website with the login button. Instant reply on Facebook and problem solved in less than 3 minutes :) Perfect!
13 mai 2024
Avis spontané
Réponse de Comment Picker
Thank you Alexandra, I'm always there to help!
Amazing customer service
Amazing customer service
Fast reply on DM “instagram”
Humble team
Special thanks to “Koen”
6 mai 2024
Avis spontané
Réponse de Comment Picker
Thank you so much! Appreciate your review :)
Warm recommendation for IG giveaway
I had a problem connecting Comment Picker with Facebook, so I texted them on IG and got the help very quickly. The app is very user-friendly and fast, with warm recommendations for the giveaways.
3 mai 2024
Avis spontané
Réponse de Comment Picker
Thank you so much for your review Nina!
Amazing speak to set up and start to…
Amazing speak to set up and start to use! And give me a great help while I just have a short time to complete a lucky draw!
2 avril 2024
Avis spontané
Réponse de Comment Picker
Thank you! Happy to help :)
Amazing product and the service is…
Amazing product and the service is second to none. Asked a few questions and had a reply within minutes. Keep up the great work. The tool is amazing for TikTok users who have a business.
28 mars 2024
Avis spontané
Réponse de Comment Picker
Thank you so much Russel!
I was facing a problem with my facebook…
I was facing a problem with my facebook account and Honestly I wasn’t expecting that much help from comment picker!
Someone assisted me for almost 30mins+ and solved my case in the most efficient way.
I will highly recommend them to my friends & family!
Very helpful & supportive
18 mars 2024
Avis spontané
Great tool for giveaways
We have been using Comment Picker for years and are very satisfied with it. They really think of everything and develop new and practical functions all the time. Love it and 100% recommend!
18 mars 2024
Avis spontané
Exceptional Service and Swift Support
I recently had the pleasure of using Comment Picker's services and I want to share my highly positive experience with this company. From the outset, the Comment Picker team demonstrated professionalism and a genuine commitment to customer satisfaction.
When I encountered a minor challenge, I reached out to their support service. The response was not only prompt but incredibly helpful, providing me with the exact solution I needed to resolve the issue quickly and efficiently. This level of swift and effective customer support is rare and truly impressive.
In addition to the excellent support, I was pleasantly surprised by the ease of using their platform, which is intuitive and well-designed, making my overall experience effortless and enjoyable.
In conclusion, I highly recommend Comment Picker's services to anyone looking for a reliable and easy-to-use solution for picking comments. Their team offers exceptional service, demonstrating a true passion for helping and enhancing the user experience. Thank you, Comment Picker, for the remarkable support and for an outstanding overall experience!
12 mars 2024
Avis spontané
This is true customer service.
I had a small issue with one of the post filters. I sent a message by Facebook and within an hour not only had a received a reply but a new realease had been published. Ive never seen such a fast response to a bug report.
This is true customer service.
8 mars 2024
Avis spontané
I bought monthly subscription from from…
I bought monthly subscription from November 27, 2023 of commentpicker from patreon.com
I was charged next month on 26 December 2023 even I requested to stop subscription.
They canceled subscription on 26 December 2023 and charged me one month more.
I requested a refund and they refused to give it.
Poor service, poor staff, I don' t recommend.
Creator page URL: commentpicker.com
provider: patreon.com
Some mentions:
1. The option to unsubscribe is hard to find
2. They charged me even though the subscription was canceled
3. The billing cycle is not visible and don t know how they calculate when they renew subscription
4. Cancelation of subscription was done on 26 December 2023 so before 27
5. they do not respect customer rights and commercial laws
6. Also it worth mentioned the bugs of the application in selecting comments from facebook
26 décembre 2023
Avis spontané
Réponse de Comment Picker
Update:
Hi Sergiu,
I have sent you a message via Patreon to find a good solution :)
Thanks for your reply.
____
Hi Sergiu,
Thank you for your review. We regret to hear about your dissatisfaction but feel it's important to clarify the situation for a better understanding.
As per our clearly stated policy, which all subscribers agree to upon joining, cancellations must be processed before the billing cycle renews. In your case, the cancellation request was made after this deadline had passed. This policy aligns with Patreon's guidelines and is a standard practice in subscription services.
We emphasize the importance of our users being aware of and understanding these terms to prevent any such inconveniences. Unfortunately, once the billing cycle is complete, we are unable to issue a refund.
We appreciate your feedback and hope this explanation helps clarify the matter for both you and our user community.
We hope to see you back soon, and thanks again for your subscription.
Antivirus says it's a phishing site
I used to love and use this app with no problem. But today, I got a message from my antivirus saying the connection was blocked because it's a phishing page. I even double-checked the URL and it was the original site.
25 septembre 2022
Avis spontané
Réponse de Comment Picker
Thanks for your review.
Which antivirus software are you using? So we can friendly asked them to remove it, since we are not a phishing website :)
the app does not select all comments or…
the app does not select all comments or users
12 mars 2022
Avis spontané
Réponse de Comment Picker
Hi Caro,
Sorry to hear that. Can I help you make it work for you? :) You could send us a message via Facebook or Instagram.
Regards,
Koen
Comment Picker
Great service and afterservice as well!
12 mai 2021
Avis spontané
It`s the most usable service among all
It`s the most usable service among all. I`m very thankful for your help and attention to your users!
30 avril 2021
Avis spontané
Best website for picking giveaway…
Best website for picking giveaway winners 🏆
30 avril 2021
Avis spontané
User-friendly!
User-friendly! Quick to setup and easy to use. The instructions were very easy to follow and I had the tool up and running within less than 5 mins.
18 avril 2021
Avis spontané
Brillant tool
Brillant tool, offers so many features, and the developer is friendly and helpful! All the tools are also free. Highly recommended!
30 mars 2021
Avis spontané
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