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Noté 5 sur 5 étoiles

Tom has been our broker for a few years now , taking the pressure off of the navigation of a very confusing market This year Tom scoured and confirmed the best deals with great savings Thank you

Noté 5 sur 5 étoiles

Tom at Commerce Utilities is a one of a kind, genuine helpful person in this competitive industry. I have full trust in him to guide my business through the, sometimes overwhelming, world of utilities... Voir plus

Noté 5 sur 5 étoiles

Tom reached out to us last year and I'm pleased he did. He has secured access to a better deal than we could find on the open market, saving £200 p.a and taking the hassle out of the switchover. His r... Voir plus

Noté 5 sur 5 étoiles

Tom approached us late 2019 but unfortunately my mum was poorly and passed away and then came COVID and everything came to a halt. However his patience and perseverance meant we finally secured a duel... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de Voirie et Réseau Divers (VRD)

Écrit par l'entreprise

Commerce Utilities is a trusted introducer of utility management solutions for businesses, committed to offering exceptional levels of service and expertise. We work closely with clients to bring visibility and transparency to a complex sector, combining value-added innovation with in-depth industry knowledge and experience resulting in lowering their carbon footprint. Our procurement team source utility tariffs and provide a range of key services to monitor, manage and control usage as well as advise on regulatory compliance. Our Commitment to our customers extends from the smallest businesses, through multi-site operations, right up to the largest corporation. We will not vary our commitment and quality of service to anything less than total for all our customers.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

178 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,9

Tous les avis

(178)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I would reccommend

Thomas was efficient, friendly and helpful

8 octobre 2020
Logo de Commerce Utilities

Réponse de Commerce Utilities

Hello Archie,

Thank you for the wonderful review and for taking the time to share your feedback with Commerce Utilities. Our priority is customer service and we are ecstatic that we met that mark!

Commerce Utilities

Noté 5 sur 5 étoiles

I would highly recommend Commerce Utilities! 5*

I would highly recommend Commerce Utilities.
Tom has been a great help for us, as we have had numerous issues with our business energy bills in the past. After a very smooth process Tom found us a much better deal than we ever could, he's also helped us with an energy plan moving forward to ensure we are saving as much as possible. When it came to swapping over everything was handled for us and we did not have to worry about a thing. Its great knowing we can rely on a trusted local company with extensive knowledge within the industry, the whole experience has been a very positive one!

We are extreamly pleased with the 5* service provided and look forward to our future working relationship.

Thank you!

7 octobre 2020
Avis spontané
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Réponse de Commerce Utilities

Hello MOKO,

Thank you for the wonderful review and for taking the time to share your feedback with Commerce Utilities. Our priority is customer service and we are ecstatic that we met that mark!

Commerce Utilities

Noté 5 sur 5 étoiles

An honest small business energy supplier...at last !

I have found dealing with Commerce Utilities to be a very satisfactory experience and that the rates on the contract I have agreed with them are very competitive. Having had the misfortune to have dealt with some extremely dishonest business energy brokers in the past few years (very many such cases are well documented on the internet) it has been reassuring to deal with a company who applied no pressure or binding confirmation of what has been discussed before a balanced commitment has to be made.
I recommend this company to all small businesses. Many owners of these are paying far far too much for their gas and electricity supplies.

22 septembre 2020
Avis spontané
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Réponse de Commerce Utilities

Hello Steven,

Thank you for the wonderful review and for taking the time to share your feedback with Commerce Utilities. Our priority is customer service and we are ecstatic that we met that mark!

Commerce Utilities

Noté 5 sur 5 étoiles

Great service

Great service, a company who actually send quotes by email and aren't wanting to only confirm verbally!
No pressure what so ever, and great savings. Will use again.

5 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

We receive many calls from companies…

We receive many calls from companies making 'promises' about getting us the 'best deal' and whatever, however .... Tom actually did just that, and having spoken to him many times on the phone now he seems like just a very nice chap who is trying to work on our behalf. So yes, obviously the company gets their cut and make their money, but it goes to them directly from the new utilities company we sign up with, not from our pocket. We are so pleased he persevered with us as we were probably not the easiest to convince! Thank you Tom. Really highly recommend to any potential customers.

27 août 2020
Avis spontané
Noté 5 sur 5 étoiles

Small Independent business.

Tom approached us late 2019 but unfortunately my mum was poorly and passed away and then came COVID and everything came to a halt. However his patience and perseverance meant we finally secured a duel fuel deal recently.As a small Independent business every saving helps. We will definitely use Tom again .

26 août 2020
Avis spontané
Logo de Commerce Utilities

Réponse de Commerce Utilities

Hello Jacquie,

Thank you for the wonderful review and for taking the time to share your feedback with Commerce Utilities. Our priority is customer service and we are ecstatic that we met that mark!

Commerce Utilities

Noté 5 sur 5 étoiles

Patient persistence

Tom reached out to us last year and I'm pleased he did. He has secured access to a better deal than we could find on the open market, saving £200 p.a and taking the hassle out of the switchover. His regular but non-pushy contact and patience over recent months has been appreciated and we will definitely use him again for future changes to our electricity plan.

21 août 2020
Avis spontané
Noté 5 sur 5 étoiles

Commercial utilities have been…

Commercial utilities have been efficient and offered a personnel bespoke service that so far I have been totally satisfied with .

8 août 2020
Avis spontané
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Réponse de Commerce Utilities

Hello Jane,

Thank you for the wonderful review and for taking the time to share your feedback with Commerce Utilities. Our priority is customer service and we are ecstatic that we met that mark!

Commerce Utilities

Noté 5 sur 5 étoiles

Efficient, courteous......and non-confrontational!

Over the years, I have come to dread the six-month run-up to energy contract renewals - constant calls from would-be negotiators, weeks of nagging, and - if one decides to refuse their services - outright abuse.
I was therefore pleased to find none of the above with Commerce Utilities. Their representative kept in touch at a pre-arranged time, provided accurate and helpful information when requested, and sent easily-understood quotes promptly by email, including relevant discounts and other data. Thank you for the excellent service!

28 juillet 2020
Avis spontané
Logo de Commerce Utilities

Réponse de Commerce Utilities

Hello S Black,

Thank you for the wonderful review and for taking the time to share your feedback with Commerce Utilities. Our priority is customer service and we are ecstatic that we met that mark!

Commerce Utilities

Noté 5 sur 5 étoiles

Saved Time & Money!

Tom was extremely polite & professional and secured a new contract saving us time and money.

28 juillet 2020
Avis spontané
Logo de Commerce Utilities

Réponse de Commerce Utilities

Hello Crispin,

Thank you for the wonderful review and for taking the time to share your feedback with Commerce Utilities. Our priority is customer service and we are ecstatic that we met that mark!

Commerce Utilities

Noté 5 sur 5 étoiles

Very professional and well informed at all times

Previous experience left me in total dispair
Trying to deal with the most harassing of calls from so many brokers some aggressively pressurised
I dreaded renewing or looking again at my tariff and Contemplating a new supplier
Thanks to tom who has been so patient and calm throughout this whole ordeal , I can now leave it in all in his experienced hands
I’m very happy , thanks Tom

18 juin 2020
Avis spontané
Noté 4 sur 5 étoiles

A persistent organisation

A persistent organisation but a lot due to my procrastination. Once I had supplied figures they were very swift and provided a satisfactory result. The thing that has given me confidence is the facility to communicate with them. Something the utility companies sadly lack.

11 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

FANTASTIC service

Thomas has been a great help. It’s been such an easy process getting this sorted. Would highly recommend him and his team.

3 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent company

We dealt with Thomas and found him to be very professional and honest in a sector which can be very confusing and full of companies that will tell you anything to get your business.
Would not hesitate to recommend Tom and Commerce Utilities.
We got a great deal on both our gas and electric.
Thank you Tom.

3 juin 2020
Avis spontané

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