Compare HGV brokers have bent over backwards for us, and helped us to spread the cost when we have certain commitments to adhere to. Helpful, friendly and accommodating! We most definitely recommend!... Voir plus
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Lisez les avis des autres
Fantastic company to deal with I have been with them for many years now and would not go with anyone else. Arron in particular was very helpful today. And I’ve always dealt with Ian in the past fantas... Voir plus
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From start to finish Compare HGV Insurance couldn’t do enough for me and my company. Getting the best prices making sure every little detail was right. Ian Mike and Aaron are good honest lads. All lis... Voir plus
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Excellent service and competitive prices. It’s really refreshing to deal with an insurer where you can actually speak to the same person each time — makes the whole process much easier and more person... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Specialist insurance broker to the haulage and transportation sector. Dedicated to delivering you exceptional service, advice and premiums.
Coordonnées de contact
Suite 6 Pemberton House, TF3 3BD, Telford, Royaume-Uni
- 01952570039
- info@comparehgvinsurance.co.uk
- comparehgvinsurance.co.uk
4,9
Excellent
249 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de Compare HGV Insurance
Thank you, thats great to hear :-)
Great Company
Such a helpful and professional company and staff. Arron is always a pleasure to deal with.
30 octobre 2024
Réponse de Compare HGV Insurance
Thank you Joan. Always a pleasure. Arron.
Réponse de Compare HGV Insurance
Thank you for your review. Much appreciated.
Réponse de Compare HGV Insurance
Thank you sir. Always a pleasure.
Réponse de Compare HGV Insurance
Thank you Sarah, and thank you for renewing your policy.
I have used compare HGV for 5 years and…
I have used compare HGV for 5 years and have always found them to be competitive and prompt when dealing with renewals and changes to policies.
30 octobre 2024
Réponse de Compare HGV Insurance
Thank you Darren, glad to see we're serving you well. Thanks for your continued support.
Used to be a good company to deal with…
Used to be a good company to deal with had nothing but broblems with them this year. will not use them again. never trust them to take payment by card. did renewal on 3 monthly payment and they took full payment
4 octobre 2024
Réponse de Compare HGV Insurance
Alwyn. Thank for taking time out to write this review.
You and I have spoken a number of times on this matter. We did indeed take the full annual premium by mistake rather than 1/3rd as agreed.
Our QC process picked this up the same day (which was a Friday), the payment didn't leave your bank until the Monday, we refunded you the payment the same day. We also gave an ex-gratia discount on your premium as an apology.
We are still the same people you have dealt with for many years, nothing has changed. We are human, we may sometimes make a mistake, as we did hear. If this happens we act swiftly and fairly and with your best interest at heart.
Regards
Ian Pitt
General Manager
Réponse de Compare HGV Insurance
Thanks Alan, very kind of you.
Would recommend to all hgv subs
Jack was super helpful from the start, his knowledge and he helped to secure a far better price for the insurance than our previous supplier which is way better for us.
15 septembre 2024
Réponse de Compare HGV Insurance
Thank you Dawn, very kind of you to write this review.
Nice staff made it simple for me to get…
Nice staff made it simple for me to get the product
1 septembre 2024
Réponse de Compare HGV Insurance
Thank you Martin, Really kind of you.
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. They have always found the right solution for me and at a very competitive price.
Definitely recommended
12 septembre 2024
Réponse de Compare HGV Insurance
Really pleased to hear we were able to help you. Kind regards, Ian.
Good and quick response from beth
Good and quick response from beth, competitive rate.
Definitely recommend
30 septembre 2024
Réponse de Compare HGV Insurance
Thanks for the review. Really appreciated.
Ian
Réponse de Compare HGV Insurance
Thank you Andrew. Review appreciated.
All ok very annoying you charge for…
All ok very annoying you charge for changing a vehicle for a few days when your is broken down ,still be taken into consideration when renewing policy
17 septembre 2024
Réponse de Compare HGV Insurance
Hi Tony. Thanks for taking time out to write this review. Really appreciated. Frustratingly some insurers will only let you add vehicles as a temporary addition rather than a temporary change. This does incur a charge unfortunately. Please to hear you're otherwise happy with our service.
Kind regards,
Ian Pitt
General Manager
Great team!
27 septembre 2024
Réponse de Compare HGV Insurance
Thank you sir, very kind of you to to write a review. Really appreciated.
Great company and staff
Great company and staff, excellent experience. Pleaseure to deal with.
25 juillet 2024
Réponse de Compare HGV Insurance
Thank you for taking time out to write this review. It's really appreciated.
Kind regards
Ian Pitt
General Manager
They need to Not rip people off …
They need to Not rip people off ...deposit never went through as the bank thought it was a scam .so we never used the vehicle but still got charged 500.00 in fees and cancellations
5 mai 2024
Réponse de Compare HGV Insurance
Hi James. Thank you for taking time out to write this review. Just for context, cover was provided under your policy, the deposit didn't clear and 1 week later you telephoned our office to cancel. The insurers were on risk for the week, we incurred costs in administering your policy, and further costs when cancelling it. We are always transparent on any charges that you may incur prior to taking out the policy. Sorry it didn't work out for you and I wish you all the success in the future.
They are all staff very Friendly
Hi compare HGV is good and reliable company I am with last 3 years since I have never see any problem face they all staff very friendly and find a good way for clients many thanks
24 septembre 2024
Réponse de Compare HGV Insurance
Thank you for your kind words, and thank you for your continued support. Ian PItt, General Manager.
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