Complete ASAP Ltd Avis 

2 074
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Complete ASAP were brilliant throughout the whole process. They kept us well informed, ensured there were constant updates and it felt like there was always someone in your corner chasing for progress... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Selling our late mother’s property was made so much easier and stress free. The regular update on the progress of the sale and chain, meant we weren’t left wondering what was happening. When we spo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the moment we met Kevin we were confident that our house was in good hands. He explained the process in a very professional manner but with compassion. Sharon kept us up to date with how thi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I dealt with a lady called Jill for my buying and selling and she made the whole experience a lot less stressful. Jill has a lovely calming way about her, if I had an any queries she solved them as qu... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services aux entreprises
  2. aussi dans
  3. Agence immobilière
  4. Avocat spécialisé dans le domaine du transfert des propriétés

Écrit par l'entreprise

Here at ASAP, we offer estate agents, auction houses and mortgage brokers a unique out-sourced sales progression service, dedicated to getting house sales and purchases completed much faster. With many years’ experience in the property field, we understand the aggravation and costs associated with unnecessary delays during the sales and conveyancing process. That is why we offer a flexible range of services including Sales progression, compliance and conveyancing recommendations. This gives you the option to work with your own solicitors or our handpicked network of conveyancing experts. Working with clients on your behalf, our proactive approach can reduce transaction times by up to 8 weeks and our average fall through rate is 9% which is a third of the national average. We also know how important your hard won clients are to you. With an excellent TrustScore, you can rest assured that we look after them as you would and help their transaction get over the line faster with minimum stress and maximum speed. **We invite all clients to supply a Trustpilot review on completion, positive or negative to ensure this score is an accurate reflection of our service.

Proactive Sales Progression, Proven to Speed up your Home Move by up to 8 Weeks.

Écrit par l'entreprise

24/7 Online Portal | Dedicated Sales Progressor | Compliance Checks | Support with your Paperwork
Clear updates, regular communication and support provided by our team of CeSP qualified progressors so you can Complete ASAP.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(2 074)

1 116 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A huge thank you to Isabella

A huge thank you to Isabella for all her help throughout the process. Her communication was excellent, she always kept me updated, responded quickly and made everything feel so much easier. She was genuinely lovely and supportive throughout, and I really appreciated her help. Highly recommend!

24 septembre 2026
Avis spontané
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Réponse de Complete ASAP Ltd

Thank you for your wonderful review and recommendation. We're delighted to hear that Isabella provided such excellent support throughout your journey. Keeping our clients informed and making the sales process as smooth and stress-free as possible is what we strive for, so it's great to know her communication, responsiveness, and friendly approach made a positive difference. We'll be sure to pass on your kind words to Isabella. Wishing you all the best for the future!

Noté 1 sur 5 étoiles

‘Complete ASAP’ were ‘complete’ly useless to me

The estate agent I bought through was fantastic, but I will never use them in the future if ‘Complete ASAP’ are part of the picture.
As others have mentioned before me, I found ‘Complete ASAP’ a completely useless port of call in the process of buying the property. The stark contrast between this 3rd party company (instructed by the estate agents I was buying a property through) and the Sale Progressor who worked in house at the estate agents I was selling through was like night and day. The differences in knowledge of the actual sale process, competency when dealing with solicitors and ability to keep all updated in a timely manner were undeniable.
Each update was information I already knew, or incorrect, which led to confusion up and down an already large and difficult to manage chain. The very first call with this company almost caused me to pull out from the purchase, after they continually insisted that the seller was ‘tying in’ their onward sale – which they were not going to do if we were ready to complete before them, allowing them to list the property as ‘chain free’. This call soured the transaction needlessly, with the mood only fixed by meeting with the vendor and bonding over our clearly mutual frustration with their service.
I tried to have patience with ASAP, but after being asked for an update on the sale and if the enquiries were satisfied (which seems counter intuitive of their service?) I provided a detailed update on what was outstanding and why. Only to be told by the advisor assigned to this file ‘I can not comment on the replies and what has been asked and provided as I am not the legal advisor’. I did not ask for their comment, they asked for mine!
I decided after meeting with the vendor and then receiving this nonsensical response that I would not to bother to waste time communicating with them. They were, throughout the entire purchase process, the only part that caused me stress. The Estate Agent I was buying through ended up doing a huge portion of the work to get the sale over the line and hold the chain together – rendering this 3rd party ‘sales progression service’ useless to all partied involved in the chain.

24 septembre 2026
Avis spontané
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Réponse de Complete ASAP Ltd

Thank you for taking the time to leave your feedback.

We are very sorry to read about your experience, particularly as delivering clear communication and helping to support all parties through what can often be a complex transaction is the very purpose of our service.

We take comments such as these extremely seriously and would welcome the opportunity to investigate the concerns you've raised. Unfortunately, based on the information provided in your review, we have been unable to identify the transaction in question.

If you would be willing to contact me directly with your name, property address, or any other details that may help us locate your file, I would be grateful for the opportunity to look into this further and better understand what happened. You can contact me at emurgatroyd@completeasap.co.uk or 01977 269 052.

I look forward to hearing from you.

Noté 5 sur 5 étoiles

Complete ASAP were so helpful

Complete ASAP were so helpful, answering all of our questions in a friendly, courteous and professional manner at all times. They were fantastic in guiding us throughout the minefield of selling and buying property and assuring us through some of the more stressful times. Would definitely recommend.

23 septembre 2026
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Réponse de Complete ASAP Ltd

Thank you for your 5-star review. We're thrilled to hear that our team was able to support you throughout your sale and purchase journey. Moving home can often feel overwhelming, so it's fantastic to know that our friendly, courteous, and professional approach helped provide reassurance during the more stressful moments. Thank you for your recommendation and for taking the time to share your experience. We wish you all the best with your new property!

Noté 5 sur 5 étoiles

Charlotte was excellent!

Charlotte was excellent throughout - she had clear communication, was quick in her responses and kept the purchase moving at pace.

16 septembre 2026
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Réponse de Complete ASAP Ltd

Thank you for your 5-star review. We're delighted to hear that Charlotte provided such excellent support throughout your purchase. Her clear communication, prompt responses, and dedication to keeping things moving are exactly the level of service we strive to deliver. We'll be sure to pass on your kind comments to Charlotte. Wishing you all the best!

Noté 5 sur 5 étoiles

Excellent service.

Excellent service.
We were kept informed throughout the process. This avoided us having to chase the estate agent or solicitors.

16 septembre 2026
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Réponse de Complete ASAP Ltd

Thank you for your 5-star review. We're delighted to hear that you received excellent service and felt well informed throughout the sales process. Keeping our clients updated every step of the way is a key priority, so it's great to know this helped make your experience smoother and reduced the need to chase other parties. Thank you for taking the time to share your feedback, and we wish you all the best for the future.

Noté 5 sur 5 étoiles

Matthew was excellent

Matthew was excellent, pro-active, helpful and efficient throughout - not to mention tactful with asleep on the job solicitors!

DO NOT PUT MY NAME ON REVIEW IF OU PUT IT ONLINE. THIS IS PURELY TO RECOGNISE MATTHEW'S FFORTS.

22 septembre 2026
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Réponse de Complete ASAP Ltd

Thank you for your wonderful review. We're delighted to hear that Matthew provided such proactive, helpful and efficient support throughout your move.

We know how important it is to keep things progressing smoothly, especially when challenges arise, so it's great to hear that his dedication and professionalism made a positive difference to your experience. We'll be sure to pass your kind comments on to Matthew. Thank you for your fantastic recommendation, and we wish you all the best in your new home!

Noté 5 sur 5 étoiles

Helen Kelly was brilliant and helpful…

Helen Kelly was brilliant and helpful during a very stressful time.

18 septembre 2026
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Réponse de Complete ASAP Ltd

Thank you for your wonderful feedback. We're so pleased to hear that Helen was able to support you during what we know can be a very stressful time. Providing reassurance, guidance, and proactive communication is at the heart of what we do, and it's fantastic to hear that Helen's help made a positive difference to your experience. We'll be sure to pass on your kind words to her. Thank you again for taking time to share your fantastic recommendation!

Noté 5 sur 5 étoiles

Amazing!

We had a particularly long and drawn out period to exchange, but Helen was absolutely amazing! She liased back and forth with not only her clients solicitor, but ours as well, and our estate agent, and without her help we would not have exchanged when we did. I can't thank Helen enough for her dedication and effort she put in to help us out. Highly recommend her. Amazing service, amazing lady.

22 septembre 2026
Avis spontané
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Réponse de Complete ASAP Ltd

Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Helen was able to support you throughout what sounds like a particularly challenging and lengthy journey to exchange.

Helen takes great pride in keeping all parties connected and informed, and it's fantastic to hear that her dedication, persistence, and proactive communication with both solicitors and your estate agent helped keep everything moving forward. We will be sure to pass on your kind words to her. Thank you again for your recommendation and we wish you all the very best.

Noté 5 sur 5 étoiles

Great food and service would come again

Great food and service would come again

15 septembre 2026
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Réponse de Complete ASAP Ltd

Thank you for your 5-star recommendation. We're delighted to hear that you had a positive experience with our service and appreciate you taking the time to share your feedback.

Noté 5 sur 5 étoiles

Communicated with us the whole way…

Communicated with us the whole way through, kept us updated and ensure the process was as fast as possible.

22 septembre 2026
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Réponse de Complete ASAP Ltd

Thank you for your wonderful review! We're so pleased to hear that you felt supported throughout the entire process. Keeping our clients informed and helping things progress as smoothly and efficiently as possible is always our goal. Thank you again for your 5-star recommendation!

Noté 5 sur 5 étoiles

Excellent service esp

Excellent service esp. from Helen she has been amazing.

22 septembre 2026
Avis spontané
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Réponse de Complete ASAP Ltd

Thank you for taking the time to leave us a review. We're delighted to hear that you received excellent service and that Helen made such a positive impact on your experience. We will be sure to pass on your kind words to her. Wishing you all the best!

Noté 5 sur 5 étoiles

Professional guide

I was updated frequently, quick response when I have questions, clear explanation about the process. Amanda helped a lot, we needed to change the incompetent first solicitor over the process, without her we couldn't have finished the purchase. It took very long but not because of ASAP. Thank you, Amanda.

21 septembre 2026
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Réponse de Complete ASAP Ltd

Thank you for taking the time to leave such a wonderful review. We're delighted you felt well-informed throughout the process and that our communication was responsive and clear from start to finish.

We'll be sure to pass your kind comments on to Amanda. Changing solicitors mid-transaction can be incredibly challenging, so we're thrilled that her support, dedication, and persistence helped keep things moving and ultimately contributed to a successful purchase. Thank you again for your patience throughout what sounds like a lengthy journey. Congratulations, and we wish you all the very best in your new home!

Noté 5 sur 5 étoiles

Amelia was a great communicator and it…

Amelia was a great communicator and it was nice knowing someone was chasing everything. She was always available and very responsive.

21 septembre 2026
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Réponse de Complete ASAP Ltd

Thank you for your fantastic review! We're so pleased to hear that Amelia provided such excellent communication and support throughout the process.

Having someone proactively chasing updates and keeping things moving can make all the difference, and we're delighted that Amelia was always responsive and available when you needed her. We'll be sure to pass on your kind words. Thank you for your 5-star recommendation and we wish you all the best for the future!

Noté 5 sur 5 étoiles

I had a very good experience with the…

I had a very good experience with the sales progressor Amanda who helped me with property purchase.
I have been more than happy with the service provided by Complete ASAP.

21 septembre 2026
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Réponse de Complete ASAP Ltd

Thank you for your wonderful review! We're so pleased to hear that you had a positive experience with us and that Amanda provided such great support throughout your property purchase. We'll be sure to pass on your kind words to her. Thank you for trusting us, and we wish you all the best with your new property.

Noté 5 sur 5 étoiles

Great all round service thank you so…

Great all round service thank you so much

21 septembre 2026
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Réponse de Complete ASAP Ltd

Thank you for your lovely review! We're delighted to hear that you were happy with the service you received. Your kind words mean a lot to the team. Thank your recommendation, and we wish you all the best for the future.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, especially Abigail.

21 septembre 2026
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Réponse de Complete ASAP Ltd

Thank you for your kind review! We're delighted to hear that you received excellent service, and we'll be sure to pass your lovely feedback on to Abigail. Thank you for your recommendation, and we wish you all the best for the future.

Noté 3 sur 5 étoiles

Unnecessary service

Unfortunately we didn’t feel that this service made any difference to us. The reports although consistent only ever told us what we had done (such as forms completed or questions responded to) or what our solicitor had already spoken to us about.

21 septembre 2026
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Réponse de Complete ASAP Ltd

Thank you for your feedback.

I can see that your solicitor was part of our panel network, so we're really pleased to hear that you found communication to be consistent throughout your transaction.

When clients are receiving regular updates directly from their solicitor, there can naturally be some overlap between the information they receive from the solicitor and their sales progressor. However, as we're not always aware of what has already been communicated, we will always pass on any updates we receive to ensure clients remain fully informed.

We appreciate you taking the time to share your experience and wish you all the best for the future.

Noté 5 sur 5 étoiles

Great work!

I have been more than happy with the service provided by Complete ASAP. Their communication was excellent and they delivered a professional service.

21 septembre 2026
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Réponse de Complete ASAP Ltd

Thank you for your kind words. We're delighted to hear that you were happy with the sales progression service provided by us. Excellent communication and professionalism are at the heart of what we do, so it's great to know we met your expectations. Thank you again for your recommendation, and we wish you all the very best for the future!

Noté 5 sur 5 étoiles

I was kept informed and any questions I…

I was kept informed and any questions I had were replyd to.

21 septembre 2026
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Réponse de Complete ASAP Ltd

Thank you for taking the time to leave a review. We're delighted to hear that you felt well informed throughout the sales process and that your questions were answered promptly. We appreciate your great feedback and wish you all the best for the future.

Noté 5 sur 5 étoiles

Everything went well the team did a…

Everything went well the team did a great job

10 septembre 2026
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Réponse de Complete ASAP Ltd

Thank you for your kind review! We're delighted to hear everything went well and that the team did a great job supporting you throughout the sales process. We really appreciate your 5-star feedback and wish you all the best for the future.

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