Completesave Avis 

2 843
•
TrustScore 1 sur 5

1,1

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Noté 1 sur 5 étoiles

Atsargiai su šia įmone ,aš praradau pinigus ,beje nesupratau kur įklimpau ,ta prasme labai gudriai sugalvota šios įmonės sistema - beje turėdami banko kortelės duomenis automatiškai pinigus nuskaičiu... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

It seems I was signed up to an account without me knowing. I noticed a £18.00 charge on my Santander Credit Card and asked the bank to stop all future payments. I have notified the company and asked f... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolute robbery. No idea how they got card details, no idea they were taking £18 a month, no idea what for. Only realised due to a declined payment. Apparently, they are given details by o... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

To Completesave . I lodged endless complaints against parcel2go where this unclear cashback pop appeared after placing the order affectively blocking the screen to proceed to get the P2G label. the no... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

1,1

Mauvais

TrustScore 1 sur 5

3 k avis

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(2 843)

139 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

I have just checked my Visa Card and…

I have just checked my Visa Card and £18 has been coming out my account for months!!! For what? Who are you. I want every penny refunded!! Called customer services to be advised a form will be sent out. Trainline you should be today ashamed at this scam !!! Disgusting . I'm due back over £200 !!!

2 avril 2026
Avis spontané
Logo de Completesave

Réponse de Completesave

Thank you for sharing your feedback. For clarity, our programme is offered to eligible customers after completing a qualifying purchase with one of our partner retailers. Registration requires completing a sign-up form and actively confirming membership details before enrolment is finalised. More details can be found on our website: https://www.completesavings.co.uk/frequently-asked-questions

For us to follow through on your previous interaction with our team, please us send us an email to mary@completesavings.co.uk.

Noté 3 sur 5 étoiles

after realising i have paid £18 a month…

after realising i have paid £18 a month for 30 months,
i phoned up to cancel and subscription, and to be fair i was ready to kick off and demand a refund. but the lady on the phone was very polite, and all i had to do was fill in a simple form and i was repaid in full with 5 days.

23 mars 2026
Avis spontané
Logo de Completesave

Réponse de Completesave

We appreciate you sharing your experience. We're glad the representative was polite and your issue resolved quickly. We value your feedback.

Noté 1 sur 5 étoiles

Complete scam daylight robbery

27 mars 2026
Avis spontané
Logo de Completesave

Réponse de Completesave

Thank you for sharing your feedback. For clarity, our programme is offered to eligible customers after completing a qualifying purchase with one of our partner retailers. Registration requires completing a sign-up form and actively confirming membership details before enrolment is finalised. Full details about how the programme works can be found on our website here: https://www.completesavings.co.uk/frequently-asked-questions

For us to locate your membership, please send us an email to mary@completesavings.co.uk.

Noté 1 sur 5 étoiles

I thought it was a one off service

I thought it was a one off service, did not have any idea it was actually a subscription service until the money went out of my account. I can't find how to cancel and get my refund payment of £18

21 mars 2026
Avis spontané
Logo de Completesave

Réponse de Completesave

Hello there, please know we are here to help you with your concern.

Complete Savings is a membership programme where members must complete signing up and agree to the terms and conditions. You can access more resources on our website https://www.completesavings.co.uk/frequently-asked-questions

For us to look into this further, please share more details like your full name and email address via email to mary@completesavings.co.uk

Noté 1 sur 5 étoiles

this should be illegal but is not.

This company apears to have rebranded itself as Webloyalty Membersip. In the pandemic I bought my wife a pair of Hotter shoes and unwittingly signed up for this scam that deducted 15 pounds a month from my account. I would urge all pensioners to check their monthly bank statements for an entry WLY*COMPLETESAVE.C as we are vulnerable to this sort of thing. It is not illegal apparently..but it should be. Complete MISSELLING.

19 avril 2025
Avis spontané
Logo de Completesave

Réponse de Completesave

Hello there, the only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions. More details can be found on our website: https://www.completesavings.co.uk/frequently-asked-questions

For us to look into this further, please share more details like your full name and email address through the request we sent here or via email to mary@completesavings.co.uk

Noté 1 sur 5 étoiles

Miserable scam

Miserable scam. Trainline should be chased legally for scamming its customers being associated with completesave. Had to spend 1 hour on the phone on a Saturday morning to get cancelled a subscription I never applied for. They should be closed legally for fraud!

14 mars 2026
Avis spontané
Logo de Completesave

Réponse de Completesave

Thank you for sharing your feedback. For clarity, our programme is offered to eligible customers after completing a qualifying purchase with one of our partner retailers. Registration requires completing a sign-up form and actively confirming membership details before enrolment is finalised. Full details about how it works can be found on our website here: https://www.completesavings.co.uk/frequently-asked-questions

We can provide details of how you signed up if you could share more details with us via email to mary@completesavings.co.uk and we'll do our best to help.

Noté 1 sur 5 étoiles

These guys are absolute scammers!

I had no idea who this company was until I saw I had been paying them £18 a month for a service I had no idea I hasd signed up for! I feel so cheated!

12 mars 2026
Avis spontané
Logo de Completesave

Réponse de Completesave

Thank you for letting us address your concerns. The only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions.

For us to provide details of how you signed up, please share more details that will help us locate your membership through our request here or via email to mary@completesavings.co.uk

Noté 1 sur 5 étoiles

CompleteScam

CompleteScam
This company have been taking out £18 from my account every month for 5 months, totalling to £90 and i had only found out by checking my bank statement, which as an teenager wouldnt check as often. I am expecting a full refund as it was very misleading and shocking, causing much chaos for me.

3 mars 2026
Avis spontané
Logo de Completesave

Réponse de Completesave

Hello there, please know we are here to help you with your concern.

Complete Savings is a membership programme where members must complete signing up and agree to the terms and conditions. You can access more resources on our website https://www.completesavings.co.uk/frequently-asked-questions

For us to look into this further, please share more details like your full name and email address via email to mary@completesavings.co.uk

Noté 1 sur 5 étoiles

My daughter got conned by this lot

My daughter, who is a student, got conned by this “company”. I’ve reported them to Trading Standards for them to investigate. Hopefully their sharp practices will be stopped soon.

2 mars 2026
Avis spontané
Logo de Completesave

Réponse de Completesave

Please note that in order to be a member of the programme, you must complete the sign up from and agree to the terms and conditions. It was also stated on the form that a membership fee will be collected after your free trial period.

For us to help locate your membership, please share more details through the request we sent here on Trustpilot or via email to mary@completesavings.co.uk and we'll do our best to help.

Noté 1 sur 5 étoiles

Scam - £18 taken without knowledge

My husband has just had £18 taken from his bank account by these scam artists today. He did not sign up for this and had no idea a subscription had been set up. Upon checking it appears to be linked to the Moonpig website. Beware. Have notified the bank and managed to cancel 'account' on the website.

4 mars 2026
Avis spontané
Logo de Completesave

Réponse de Completesave

Thank you for letting us address your concerns. The only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions.

For us to provide details of how you signed up, please share more details that will help us locate your membership through our request here or via email to mary@completesavings.co.uk

"

Noté 1 sur 5 étoiles

Complete scam I never signed up for…

Complete scam I never signed up for this just noticed when they took 18 Euro from my account.
They must have piggybacked on a transaction I did Total fraud .

Paul Dublin Ireland

28 février 2026
Avis spontané
Logo de Completesave

Réponse de Completesave

Hello Paul, thank you for letting us address your concerns. The only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions. https://www.completesavings.co.uk/frequently-asked-questions

For us to provide details of how you signed up, please share more details that will help us locate your membership through our request here or via email to mary@completesavings.co.uk

Noté 1 sur 5 étoiles

Complete scam artists

Complete scam artists. Never clearly sign up, no membership number ever provided and refuse to cancel. A complete con.

The worst customer service ever

26 février 2026
Avis spontané
Logo de Completesave

Réponse de Completesave

Hello there, please know we are here to address any concerns you may have.

Please be advised that as stated on our Membership terms of service, you can cancel your Membership at any time without justifying the reasons. More details can be found our website: https://www.completesavings.co.uk/terms-and-conditions

Please share more details here that will help us locate your membership via email to mary@completesavings.co.uk and we'll do our best to help.

Noté 1 sur 5 étoiles

Wouldn’t even select 1 star

Wouldn’t even select 1 star. These thrives have been taking £18 each month from my 15 year old daughter . She HAS NOT subscribed or clicked on any bait! This company are scamming details through some kind of genuine site. I have canter the fraud team at her bank and trading standards !

26 février 2026
Avis spontané
Logo de Completesave

Réponse de Completesave

We appreciate you bringing this to our attention.

Please know that Complete Savings is open to anyone aged 18 or over who lives in the UK and must complete signing up the form presented after making a purchase with one of our partner retailers.

For us to assist, please share more details via email to mary@completesavings.co.uk and we'll investigate further.

Noté 1 sur 5 étoiles

Trainline should be ashamed of…

Trainline should be ashamed of themselves being associated with these con men. Appears I signed up unwittingly while purchasing a train ticket. Been charging me £18 a month for something I didn't know I had and when I found out from my bank statements I immediately cancelled and was told that's fine but I will carry on paying until February 2026. Shocking misleading company. Shame on you Trainline and I have removed your app!

17 décembre 2025
Avis spontané
Logo de Completesave

Réponse de Completesave

Thank you for letting us address your concerns. The only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions. More resources can be found on our website: https://www.completesavings.co.uk/frequently-asked-questions

For us to identify your membership, please share more details through our request here or via email to mary@completesavings.co.uk

UPDATE: Our team has sent you an email with more details addressing your membership query. Please feel free to response to our team's email and we'll do our best to assist you.

Kind regards,
Complete Savings

Noté 4 sur 5 étoiles

I called customer service and I got…

I called customer service and I got instant response. they were so nice and friendly. And I got my money refunded 👍👍👍 fantastic

30 janvier 2026
Avis spontané
Logo de Completesave

Réponse de Completesave

We're happy to hear that our customer service team provided you with a prompt and friendly experience. We appreciate your positive feedback.

Noté 1 sur 5 étoiles

Completesave linked to WOWCHER

£18 taken from my account never knowingly signed up for this .On investigation found linked to WOWCHER .HAVE requested immediate refund ,we’ll see .Why is this company trading?😡😡

2 février 2026
Avis spontané
Logo de Completesave

Réponse de Completesave

Thank you for letting us address your concerns. The only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions.

For us to locate your membership, please share more details that will help us locate your membership through our request here or via email to mary@completesavings.co.uk

Noté 1 sur 5 étoiles

Unauthorised Charges

I am a German Citizen visited UK (London) for just 4 days in May 2025. I have just noticed that completesave.co.uk is charging my card 18 £ every month and saw my previous statements and saw they charged from June 2025 (8 months) totalling to an amount of 144 £. I have never opted for their services or use their services and as said came to UK on visit purpose.
I have never agreed to pay anything to them, ever, never...so I'll be expecting a immediate cancellation and complete refund for this fraudulent action ASAP

23 janvier 2026
Avis spontané
Logo de Completesave

Réponse de Completesave

Hello Manish, thank you for leaving a review and sharing details of your concern.

Upon reviewing, our team has addressed your concern regarding how you have signed up for Complete Savings. Please know that the only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions.

Please feel free to respond to our team's email for any other questions you may have. If you need further assistance, you can easily contact our Customer Service Centre:
• Our free telephone number from within the UK: 0800 389 6960

Noté 1 sur 5 étoiles

This company is a “legal” fraud.

This company is a “legal” fraud.
Report them

26 janvier 2026
Avis spontané
Logo de Completesave

Réponse de Completesave

We regret you feel this way. Complete Savings is a membership programme through which members can save hundreds of pounds each year. Some of the benefits of the Complete Savings programme include 10% cash back at more than 1000 top online retailers all year round, and many more: https://www.completesavings.co.uk/frequently-asked-questions.

For us to address any concerns you may have, please feel free to send us an email to mary@completesavings.co.uk and we'll do our best to assist you.

Noté 1 sur 5 étoiles

Taken money out of my child's account

Taken money out of my child's account, when she hasn't signed up to anything

25 janvier 2026
Avis spontané
Logo de Completesave

Réponse de Completesave

Hello Claire, thank you for leaving a review so we could address your concerns.

As stated on our page and Terms and Conditions, Complete Savings is open to anyone aged 18 or over who lives in the UK. To become a member, you need to make a purchase or booking with one of our trusted retail partners and choose the option to join Complete Savings when you see our banner with our offer. https://www.completesavings.co.uk/frequently-asked-questions

For us to help provide resolution to your concern, please reach out to us via email and we'll do our best to assist you (mary@completesavings.co.uk).

Noté 1 sur 5 étoiles

Unlawful subscriptions with a minor

Just found 4 transactions in my 14 year old daughter’s bank account from this company. As it’s not considered legal for a 14 year old to set up a subscription in UK, I have requested a refund. They should not be allowed to use such underhand methods to sign people up which don’t allow them to make the necessary checks on age or vulnerability status. She was spending birthday money from her Grandma online and has now lost £72. Be extremely careful about clicking on links and the partner websites should be ashamed of themselves for allowing such practices to take place on their brand websites.

23 septembre 2025
Avis spontané
Logo de Completesave

Réponse de Completesave

Hello Rhian, thank you for bringing this to our attention.

Complete Savings is open to anyone aged 18 or over who lives in the UK. To become a member, you need to make a purchase or booking with one of our trusted retail partners and choose the option to join Complete Savings when you see our banner with our offer. https://www.completesavings.co.uk/frequently-asked-questions

Please send us an email to mary@completesavings.co.uk and we'll do our best to help you.

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