Computer Alliance Avis 

Never had a problem until something went wrong. I work in IT support and have done for the last 10 years. I ran all checks and provided the store with the links where AMD admitted to the issue with no resolution as of yet for the 5700 GPU and advised the store that the card would show no faults this is a software/driver issue on AMDs side.
I wanted to check the process as I handed the card in to be tested even though as I had told them the card was functioning and would show no fault if tested, so I called up to be spoken to in an abrupt and very rude manner on the phone, so then went back in as didnt appreciate the way I had been spoken to, the same person came out to talk and yelled at me! Then told us that he doesn't care what the ACCC says as their rules superceded this and if they can't find a fault we'd be charged $50 and couldn't give a refund as what are they going to do with a faulty card!
Only by sending a ACCC complaint letter did I get action and a full refund. If this had gone differently I would of spent the extra money in store to exchange for a 2070 super, instead now I am going elsewhere to buy and advising all my IT contacts not to shop here.

I am in Victoria and ordered an artists tablet online from the Queensland store.
I was a little hesitant at first, as my purchase was quite expensive. And to be honest I didn't know too much about the company. But on viewing there website I saw that they accept PayPal which gave me confidence in there service. And the price they were charging was a lot cheaper than there competitors.
So I went ahead and gave them a try. I am so glad I did.
I was so impressed with them. Right from the get go, they did everything so perfectly. I made the purchase and they had my tablet packaged and shipped really promptly. They kept me up to date via email through the whole process. Provided tracking details , kept me informed and really showed a high level of customer care. I was so impressed them. I was also able call the store directly with a query. That actually was amazing because you just can't do that with the big stores these days who use Ai bots. That was a big plus.
The artists tablet arrived today safely. My son is so happy as it has arrived before his birthday.

Can't recommend enough!

Thanks guys, Very happy customer.

3 trips to and from the store for the monitor I purchased.
1st trip 20/5/2020 pick up monitor I purchased - found issue with monitor Dead on Arrival (DOA)

2nd trip 21/5/2020 for their CA techs to assess

3rd trip 25/5/2020 CA techs were able to replicate issue and I requested replacement, picked up monitor and returned home to find the same issue.

I contacted service support - they said it was a new monitor and it was for me to return and get a refund..

Each trip to and from is 40 minutes, takes me away from my job, takes my time and petrol. also mentally drains..

They offered a refund and an Australian Post barcode for me to print and return the monitor..

Item ordered in the afternoon, still dispatched same day!
Cheaper than all other competitors and super fast delivery... You are my new PC parts place. Thank you!

Fantastic customer service and super fast shipping (with a reliable courier). Highly recommended!

I never hesitate to go to these guys first. My last order was for a condenser microphone I needed urgently for work. I placed the order just before lunch and had it that afternoon by courier! That's some Amazon-level delivery service there! Keep it up, guys.

I bought Wacom cintiq touch that is about $2300 few month ago
and it has lines on screen. I asked for exchange to Computer Alliance but they ask me to contact Wacom company myself. If the product is under one year the shop suppose deal with me. Now I need to drive 5 hours to sydney..
People think they are good because of fast shiping or slight lower price but once your product has problem they won't do anything.

Fairly cheap compared to GameDude and UMart, but service is much better.
Nice showroom.

My go-to computer parts shop - definitely recommend to anyone.