Conroyremovals Avis 

147
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Thank you for this great service from arrival of our shipment to Australia to delivery to our home address. Timelines and next steps were clearly communicated, together with regular updates on the st... Voir plus

Noté 5 sur 5 étoiles

We used Conroy’s Removals for their LCL (shared container) service to move our boxes from Auckland to Perth and were genuinely impressed with the experience. Everything ran exactly as planned, w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had the pleasure of working with Conroy Removals to bring my furniture and belongings from Bangalore, India to Hobart, Australia. In conjunction with ASG Wind, the partnership communicated brilliant... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We’ve had an exceptional experience with Conroy Removals. Our move from New Zealand to Australia was seamless, and the whole process was made so much easier thanks to their team. Everyone we deal... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Déménageur
  2. Services de déménagement et de stockage

Écrit par l'entreprise

The Conroy story began way back in 1972 in Napier, New Zealand. Back then, we only had a few trucks and our mum had to answer the phone. What made it ring was our can-do attitude – a willingness to go the extra mile to help families move on with life. Fast forward to today and the Conroy Group has grown into one of the largest removal and logistics companies in Australasia. With nine branches throughout New Zealand and seven branches in Australia, we’re taking our unique style of logistics and relocation services further by the day. Together with our trusted partners, we move goods around Australasia and move families around the world. To favourites like New Zealand, Australia, the UK, the USA, Canada and Europe. Across Asia, South Africa and South America.


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4,5

Excellent

TrustScore 4.5 sur 5

147 avis

5 étoiles
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1 étoile

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A répondu à 72 % de ses avis négatifs

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4,5

Tous les avis

(147)

145 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

For a worry and stress free move

If we were to ever need to ship anything again, we would definitely call Conroy Removals. From start to finish, everyone with whom we were in contact was absolutely fantastic.  Such warm, friendly, and professional emails, packing was excellent, delivery men were friendly and kind. We gladly recommend the friendly professionals at Conroy to anyone needing these services; they took the worry and stress right out of the entire process ♥️♥️♥️

20 mai 2026
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Réponse de Conroyremovals

Thanks for the great review, David. We're so pleased to hear you were happy with the service from our Conroy crew from start to finish. We really appreciate the recommendation. Thanks for choosing Conroy!

Noté 5 sur 5 étoiles

Conroys 5 star move.

Conroy’s moved our family from the Sunshine Coast to Mission Beach with care and efficiency. They were always on time and coordinated the move via truck and rail to storage and then again the final move from Townsville to Mission Beach with a friendly attitude. Nothing was too much trouble. Thank you Conroy’s.

19 mai 2026
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Réponse de Conroyremovals

Thanks for the great review, Lloyd. We're thrilled you had a smooth move with our team and you found the service efficient. All the best in Mission Beach!

Noté 5 sur 5 étoiles

Exceptional service from Conroy…

Exceptional service from Conroy Removals – made our international move stress-free

I cannot speak highly enough of Conroy Removals and the incredible service we received when our international shipment arrived in Australia.

Conroy handled the Australian side of our relocation from South Africa to Brisbane, including customs, quarantine, communication, and final delivery — and the entire experience was seamless from start to finish.

Moving countries is stressful enough, especially with young children, but Conroy made what could have been an overwhelming process feel organised, smooth and genuinely supported.

The customs and quarantine process was handled professionally and efficiently, with clear communication throughout. Everything progressed far more smoothly than I had anticipated, and we were kept informed at every important stage. Once our shipment received final clearance, I was amazed by how quickly delivery was arranged — from clearance to our belongings being on our doorstep was just one day and a weekend!

What impressed me most was the professionalism and kindness of the delivery team. I had honestly been dreading delivery day as I was home alone with a baby and toddler, and to make matters worse, it was raining. Instead, the experience was unexpectedly stress-free.

The team were incredibly professional, cheerful, and efficient. Nothing felt like too much trouble. They worked so carefully and respectfully in our home that despite the weather, barely any dirt came through the garage. They made the process easy for me with a clear clipboard/checklist system, carefully unwrapped items, removed and took away all packing materials, and even removed baby gates themselves to help access furniture.

One thing that truly stood out was their willingness to go above and beyond — they even offered to return once we finish unpacking to collect the remaining boxes and packaging. As a busy mum, not having to stress about disposal and recycling was such an unexpected and appreciated touch.

Most importantly, everything arrived safely and in perfect condition, which speaks volumes about the care taken throughout the process.

Thank you to the entire Conroy team for making the Australian side of our move feel so easy and well-supported. Your professionalism, communication, and customer care were outstanding, and I would recommend Conroy Removals without hesitation.

18 mai 2026
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Réponse de Conroyremovals

Thank you for your kind and detailed feedback! We’re delighted to hear that your move to Brisbane was such a smooth and positive experience, especially during such an important time for your family.
Wishing you and your family all the best as you settle into your new home in Australia!
Kind regards
Conroy Removals

Noté 1 sur 5 étoiles

Not to be trusted...

We paid for a door to door relocation service in a move from Singapore to Cannonvale in the Whitsundays, Queensland. Conroys were engaged by a third party in Singapore to freight 7 cubic metres (23 small boxes) from Brisbane to Cannonvale. During the shipping process we relocated (again) from The Whitsundays to Goondiwindi and contacted Conroys to redirect our goods once they were ready for freight. The distance from Conroys Brisbane to Cannonvale is 1084km, the distance from Conroys Brisbane to Goondiwindi is 376km. They wanted an ADDITIONAL $1816.30 to deliver it 1/3 of the original distance! Part of the additional charges was an accomodation allowance that is required under fatigue management law. However, my husband ended up hiring a trailer and collecting the goods himself in a 10 hour round trip so the accommodation charge was not applicable or required! My major gripe is that we have paid for a service that Conroys have not fulfilled. There has been no discusssion regarding the original charges to Cannonvale and if they were used to offset the redirection to Goondiwindi. There has also been no discussion about a refund as we did not use their services (due to outrageous pricing) and had to collect ourselves at our expense. They keep saying we need to take this up with the agent in Singapore but Conroys have paid for a service here in Australia that they have not provided - surely we should be refunded the balance. Highly unprofessional and would never use again. 

14 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Best removalists hands down!

Tragically I've moved too many times so I know how vital it is for removalists to get everything right. Conroy are exceptional on every level - customer service, inventory, timeframes. It's all flawless. They have fantastic staff and system and really are customer focused so that level of authenticity and care speaks volumes

29 avril 2026
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Réponse de Conroyremovals

Thanks so much for your kind words, Amy. We're thrilled you found our service exceptional and our team fantastic. We have passed on your feedback. All the best settling into your new place, and thanks for choosing Conroy!

Noté 5 sur 5 étoiles

Conroy Removals gave excellent service

Conroy Removals gave excellent service. Everything arrived in Brisbane safely. While the timing for me had complications they handled everything and made the move stressless. Very efficient and all very easy to deal with. Best movers I’ve used both here and overseas. Thanks Conroy.

14 avril 2026
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Réponse de Conroyremovals

Thank you for the great review. We’re thrilled your move to Brisbane went smoothly and that our team could help manage the timing challenges and make the process stress‑free. We appreciate you choosing Conroy Removals.
Kind regards
Conroy Removals

Noté 4 sur 5 étoiles

I moved U.K to AUSTRALIA 🇦🇺 and the…

I moved U.K to AUSTRALIA 🇦🇺 and the U.K. side were thorough, helpful, professional, 100% respectful and caring with my things. It was a partial shipment, so a shared container. I was told it landed on Oz shores in early February but didn’t receive it until late April and had to pay an extra $400+ to have customs release granted. Communication were poor after Trina left and I had to chase updates on multiple occasions! Delivery guys were friendly but didn’t help their bodies re health & safety and didn’t use the hydraulic lift at all. Dropped a container of antique glassware marked FRAGILE 🥺🫠… happy to FINALLY have my stuff, 5 months after sending it.

20 avril 2026
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Réponse de Conroyremovals

Hi Mik
Thank you for taking the time to share your experience. We’re pleased to hear that the UK team provided thorough, respectful, and professional care with your shipment. We do, however, apologise for the delays, additional costs, and communication gaps you experienced after arrival. While customs and quarantine processes and timeframes are often outside of our direct control, we understand how frustrating this can be and regret the impact it had on your move. Your feedback regarding communication and delivery handling has been noted and shared internally. We appreciate your patience and are glad your belongings have now arrived safely.

Noté 5 sur 5 étoiles

Exceptional Service

Your team and everyone I've interacted with have been exceptional and provided such a great service beyond my expectations and for a very competitive price. I am so impressed with Conroy! Very professional, friendly, helpful and took care of my items as if they were their own.

10 avril 2026
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Réponse de Conroyremovals

Hi Kate
That's awesome to hear. Thanks for the great review. We're pleased we could provide you with a smooth moving experience. All the best settling into your new place.
Kind regards
Conroy Removals

Noté 5 sur 5 étoiles

Very impressed with Conroy

Very impressed with Conroy. What we liked was their responsive, friendly communication, their competitive pricing, and 100% professional service on the days involved. Conroy was the only removalist willing to give a firm price - made all the difference to us.  

8 avril 2026
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Réponse de Conroyremovals

Thanks for the great feedback, Katie. We're thrilled you were happy with our service and could make a difference for you by giving a firm price. Thanks for choosing Conroy!
Kind regards
Conroy Removals

Noté 5 sur 5 étoiles

Understanding, kind customer service

The folks at Conroy facilitated delivery very smoothly and were always on hand to help with my many, many questions. A great experience for moving, thanks Conroy!

26 mars 2026
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Réponse de Conroyremovals

Thanks for the great feedback, Robert. It's great to hear you had a smooth moving experience with our Conroy crew. That's the Conroy Way!
All the best settling into your new place.
Kind regards
Conroy Removals

Noté 5 sur 5 étoiles

Was updated every step of the was…

Was updated every step of the was fantastic customer service staff and the operation staff service was fantastic all round a great service

18 mars 2026
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Réponse de Conroyremovals

Thanks for the great review, John. We're thrilled you were happy with the service we provided. All the best settling into your new place.
Kind regards
Conroy Removals

Noté 1 sur 5 étoiles

Horrendous experience

We used Conroys for our Gold Coast move and my parents Gold Coast move. My parents had their things taken in 2 trucks and put in storage for a few weeks at Conroys depot in Ipswich. When the items were delivered many things were missing. When questioned, the staff member advised that there was nothing more in the storage unit. All their personal belongings, photo albums, historical family tree information, clothes, crockery, kitchen utensils and some electronic devices gone. Conroy employees are thieves, they took advantage of 2 old people on day of uplift and stole from them plain and simple. I lodged a complaint that went nowhere. My parents called Conroy many times only to be told very abruptly there was nothing they could do and to call the police. My mother is heartbroken that her memories are probably in landfill somewhere once the Removalist’s realized there was nothing of real value. The removal for my own goods was no better, many items damaged, mirror broken, fridge dented, cupboards with chips out of them. They didn’t store things in trucks carefully with blankets as buffers to prevent damage. They put a hole in the wall at new property and scratched timber floors dragging furniture around. It took over three months and countless phone calls to have them send their repair man to fix wall. I was even told by one of their own staff that they are nothing but “lying bastards”. Would never recommend Conroy removals or use them again. If I could give no stars I would.

22 octobre 2025
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Réponse de Conroyremovals

Hi Kandy
We’re very sorry to read about your experience and the impact this has had on your family. We understand how upsetting this situation must be, particularly given the sentimental value of the items mentioned.

We have responded to your parents via another review platform requesting further details, including their job reference number, so we can escalate this directly to management for a full investigation.

As soon as we receive that information, we will ensure the matter is formally reviewed.

Kind regards
Conroy Removals

Noté 5 sur 5 étoiles

No Stress Removal Company

I have had a wonderful experience with Conroy Removals Australia. Their Communication, Information about the process and final delivery was outstanding.
Will definitely use Conroy again.

16 février 2026
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Réponse de Conroyremovals

Thanks for the great review, Frank. We're thrilled you had a stress-free moving experience. That's we always strive for.
All the best settling into your new home.
Kind regards
Conroy Removals

Noté 2 sur 5 étoiles

Only 1 person sent to pack house

Only 1 person sent to pack house, 2nd day everyone rude and frustrated.
Absolutely no communication about where our container is at, delays and delivery date. All it takes is a phone call but I had to chase for all updates.
Picked up November, still not delivered in at end of February! Advised 2 months and its been close to 4 months, wirh no confirmation of day and time of unpacking.
The only great service was sales and after you've signed the dotted line no one wants to own communication or answers that you have.
We went over to Australia with crown, cant fault them but we've discovered you get what you pay for -which is lower cost for delayed goods, no communication and no one cares because you pay on the day of uplift!

21 novembre 2025
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Réponse de Conroyremovals

Hi Mel
We’re really sorry to hear about your experience and the frustration this has caused you.

This is not the level of service we aim to provide. We’d like the opportunity to look into the delays and communication concerns you’ve raised. Could you please send us your job reference number so we can escalate this to management for review and provide you with a clear update?

Thank you for bringing this to our attention — we do take feedback seriously and want to help resolve this for you.

Kind regards
Conroy Removals

Noté 5 sur 5 étoiles

Excellent efficient service

Excellent efficient service

5 février 2026
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Réponse de Conroyremovals

Great to hear! Thank you Lesley. All the best in your new place.
Kind regards
Conroy Removals

Noté 5 sur 5 étoiles

This was our second time using Conroys…

This was our second time using Conroys to move. Nici was my first contact and helped us with a very complicated situation concerning our move keeping in constant contact throughout. The removalists were prompt, quick and friendly and Conroys would definitely be the first people I contact if I need to move again.

17 février 2026
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Réponse de Conroyremovals

Thanks for the great review. We're thrilled you had another good experience with us. We appreciate your loyalty and would love to help again if you ever need to move. All the best in your new place.
Kind regards
Conroy Removals

Noté 5 sur 5 étoiles

Great Service

I contacted Conroy by online searching. I received helpful, courteous and timely service. I needed to juggled pick up from me and delivery to my daughter in Brisbane. All was achieved without any issues. The people I dealt with were helpful and friendly. It was all done in a timely manner.

5 février 2026
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Réponse de Conroyremovals

Thanks for the great review, Rudolph. We're pleased we could help with a smooth move for your belongings between yourself and your daughter. Happy to help any time!
Kind regards
Conroy Removals

Noté 5 sur 5 étoiles

excellent job from packing to deliverie…

excellent job from packing to deliverie at my country home in France , of the souvenirs of my dear aunt
in

4 février 2026
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Réponse de Conroyremovals

Thanks for the great review, Francois. We're so pleased to hear all went well, especially with your precious souvenirs!
Kind regards
Conroy Removals

Noté 5 sur 5 étoiles

I had a good experience in using Conroy…

I had a good experience in using Conroy Removals - they provided constant updates and were helpful with filling in custom forms, etc. I only had one box moving back from the UK and they made it an easy process!

24 décembre 2025
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Réponse de Conroyremovals

Thanks so much for the great review! We’re glad to hear the team kept you in the loop and made the customs side of things nice and easy — even for just one box. No move is too small for us! Thanks for choosing Conroy Removals and all the best.
Kind regards
Conroy Removals

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