Exactly what everyone else has said. Ordered contacts in July and received nothing. Phone number led to a voicemail message saying "we have fuc**ed you, there are no contacts" followed by other profan... Voir plus
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It has been 3 weeks since my order 20th June and still not arrived and no response to my emails. I would greatly appreciate some communication
AVOID AT ALL COST. NO LENSES NO COMMUNICATION NO REFUND THESE PEOPLE NEED INVESTIGATION FOR FRAUD
This is a scam website operated by Distribution Point Limited, which is still trading from a virtual address in London. The only Director is a Mr Haseeb Hussain who also has business interests in t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ContactLenses-Direct.com is the UK's leading & most trusted online clear and colour contact lenses supplier. We're 100% dedicated to making your contact lens shopping experience easy and hassle free offering you great VALUE FOR MONEY.
Coordonnées de contact
152-160, Kemp House, City Road, EC1V 2NX, London, Royaume-Uni
- cs@contactlenses-direct.com
- contactlenses-direct.com
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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AVOID AT ALL COST.
AVOID AT ALL COST.
NO LENSES
NO COMMUNICATION
NO REFUND
THESE PEOPLE NEED INVESTIGATION FOR FRAUD
The "Lensus" contact lenses are so…
The "Lensus" contact lenses are so cheap in reality and very bad for the eyes health. Some are crocked too. I can show photos of how they are supposed to look vs how they really look. I was scammed.
It's a scam
It's a scam. I bought contact lens cleaner on 31st May and I am still waiting. I think I've got the message.
Exactly what everyone else has said
Exactly what everyone else has said. Ordered contacts in July and received nothing. Phone number led to a voicemail message saying "we have fuc**ed you, there are no contacts" followed by other profane words/terms. Absolutely disgusting. Website doesn't seem to exist anymore. No way to get money back. Hope these scammers rot in hell.
Terrible company took my money and never sent the items I paid for
I paid for 3 packs of eye wipes on the 14th July. They never arrived. Despite several emails (there's no phone number to ring) I have not received the items, or my money back. Very bad company. I will never go to Contact Lenses Direct again
SCAMMERS! Do not use!!
Unfortunately I’ve had the same experience as most people reviewing this company. However, I also think it’s worth pointing out that many of the 5 star reviewers seem to have mixed these scammers up with Lenstore who are great! Have reclaimed the money from my credit card company who said it’s a regular occurrence so they didn’t even need to investigate. Feel like a bit of an idiot for not checking reviews first!
SCAM!!
Ordered contact lenses with express delivery, £80 taken immediately and the lenses still haven't arrived after 6 weeks. No communication received.
THIS SITE IS A SCAM
THIS SITE IS A SCAM. DO NOT PAY A PENNY AS YOU WILL NOT GET YOUR LENSES
Do not use
Do not use! It's a scam, they do not reply to Email's. Contact you bank, they should refund you and recover the money from ContactLense-Direct
SCAM - DO NOT USE
SCAM - do not use. No contact lenses, no refund, no communication.
AVOID SCAM COMPANY
AVOID, Placed my order a month ago, Keep sending messages but no reply
Have had to contact my card company for a chargeback
It's a scam
It's a scam. Ordered lenses and after an order confirmation, nothing. Chased several times and no response. Contacted my card provider for a chargeback.
How are these websites not closed down!
Avoid.
Its a scam
Its a scam, no lenses or reply's to emails after three weeks, cancel with you bank or credit card asap for a refund!
I have never received my purchase
I have never received my purchase. And I have tried many times to get held with the customer service. But no reply. Now I have not got my items and also I have not got my money back. And there is no telephone number that u can call them.
This is a scam to part with your money…
This is a scam to part with your money and get nothing back I phone there phone and there was alot of BAD words said
Scam
This is a scam! Awful experience, after they received payment I did not receive my delivery and they don’t answer if you try and contact them so I won’t be getting my money back. I will be using feelgoodcontacts even though there has been a recent price increase across their products. DO NOT USE THIS SITE! The customer service number takes you to a voicemail message which actually says “we’ve ripped you off” (020 4505 4006) along with absolute profanity
Scam company avoid
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