David Wormell and Continal were a pleasure to deal with. From the first phone call through to receiving my UFH kit the whole process was brilliant. The staff are so knowledgeable and offer friendly... Voir plus
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Lisez les avis des autres
As a professional installer I have tried many suppliers of UFH but Casey from Continal can't be beaten on knowledge and price! I often get several quotes for larger jobs and he's always the first one... Voir plus
I first used the company nearly 20 years ago, it was nice to use the same company for some replacement parts. I've not had any issues with the system since installing I just wanted some newer looking... Voir plus
We l have been in dealing continal ufh heating for meany years now can't remember how long we'll over ten years and the main person I dealt with was Troy wyse very help over the years. I would have no... Voir plus
À propos de l'entreprise
- Fournisseur d'équipements de chauffage
- Fournisseur de matériaux de construction
- Solutions et équipement énergétiques
- Chauffagiste
- Fournisseur de chauffage
À propos de Continal Underfloor Heating
Écrit par l'entreprise
UK's largest range of underfloor heating systems. No ifs, no buts. The award-winning Continal Underfloor Heating service means you get an efficient warm-water underfloor heating system delivered to you on time, on site, every time, no compromise.
Coordonnées de contact
Unit C, Pipers Close, Pennygillam Ind Est, PL15 7PJ, Launceston, Royaume-Uni
- 01566 772 322
- info@continal.co.uk
- continal.co.uk
4,9
Excellent
358 avis
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Tried and tested company
Our dealings with Marc were easy and uncomplicated from start to finish, dealt with all the question we had by return email altering the initial design lay out to suit our requirements
Great guy great company
2 mai 2023
Réponse de Continal Underfloor Heating
Thank you for your very kind words. We strive to provide top-notch service, and your kind words validate our efforts. If you ever need assistance in the future or want to discuss anything, don't hesitate to get in touch.
Would not recommend whatsoever
Would not recommend whatsoever. Had to install 100m2 on our ground floor twice. First installation had to be ripped out due to plumbers installation error. I experienced that their design team is awful. On the first installation there were major errors on the design to which their blunt response was that I signed it off and therefore I took all responsibility - this cost me additional latex and labour costs. On the second installation I had learnt allot so ended up correcting their mistakes eventually getting to revision 11 of the design - most people would not have this experience and therefore would be designed a poor system and be totally unaware. On both first and second time they sent not enough glue and forgot to send the wireless control box. On the second installation they also packed an old revision of the design which luckily I just found out before the plumbers installed to it. They would also not recommend the type of primer to use with their boards. This caused issues as the plumber didn't know and quite rightly insisted that Continal should be stating the type of product to use with their system (Continal didn't want to take any liability). Overall very very poor design and poor overall organisation i.e. sending inadequate quantities or forgetting completely.
1 mai 2023
Avis spontané
Réponse de Continal Underfloor Heating
Thank you for your continued business. We look forward to working with you again!
Brilliant service
Brilliant service, my technical sales advisor Ned Bowden was incredibly helpful. He was always friendly, professional and solved any queries I had and any problems I came across during the fitting. Great product superb service
17 avril 2023
Réponse de Continal Underfloor Heating
Ned is a valued member of our team and I will ensure your kind words are passed on. Thank you!
They do provide very fruitful information.
Very helpful, fair and experienced.
Don't need to be scared, like people scared from Cow Boys Builders.
They are very professional.
Your job will be in very safe hands.
19 septembre 2022
Réponse de Continal Underfloor Heating
Thank you for your kind words 😊
Good Service
Very helpful to diagnose fuse-blowing problem with my UFH and quick delivery of replacement valves to cure problem.
21 juin 2022
Réponse de Continal Underfloor Heating
Thank you fo your review, please contact us if you ever need help in the future.
A great company to deal with.
20 avril 2023
Avis spontané
Réponse de Continal Underfloor Heating
We appreciate your kind words. Thank you!
Excellent service many thanks Judith!
10 avril 2023
Réponse de Continal Underfloor Heating
Thank you so much for the review 😊
Highly Recommended
Very good service, felt the company was competitive on price and flexible in not trying to sell me a 'package' I did not need. The equipment supplied and instructions are all good quality.
Customer service post sales was excellent and much appreciated as I installed most of the system myself with very little previous experience.
17 avril 2022
Réponse de Continal Underfloor Heating
Thank you for taking the time to leave us a 5-star review! Our team works hard to ensure that we are competitive on price while still delivering high-quality products and services.
Réponse de Continal Underfloor Heating
Thank you for your feedback.
Laying new UFH
As new to doing this ourselves the firm were brilliant in supporting us and all our queries. They provided the plans and answers and we did the actual work and it works perfectly for us. Because we were involved we could decide where cold spots were and planned for our library cupboard not to be overheated and it all works exactly as wanted!
17 avril 2022
Réponse de Continal Underfloor Heating
Thank you for your kind words. If there's anything else we can do for you, please let us know.
Great product
Great product, easy to install,excellent backup in case of problems, would highly recommend.
3 août 2022
Réponse de Continal Underfloor Heating
Thank you so much for taking the time to write this review!
Best underfloor system in my opinion by…
Best underfloor system in my opinion by a mile.
Fantastic customer service from start to project end
16 juillet 2022
Réponse de Continal Underfloor Heating
We strive to provide the best underfloor system and customer service in the business, so we are thrilled that you think we have achieved that. We appreciate your support and hope to continue exceeding your expectations in the future.
Very helpful at every point.
29 mars 2023
Réponse de Continal Underfloor Heating
Appreciate the feedback, thank you.
Efficient and helpful throughout
Judith helped me through the whole process, she was excellent and a pleasure to work with. The CAD driven approach made it easy for me to understand everything. Even when the spec changed the amendments were seamless and had no negative impact on the experience. Delivery was efficient with everything we needed clearly labelled and well packed.
31 mars 2023
Réponse de Continal Underfloor Heating
Thank you so much for sharing your experience! I will pass on your kind words to Judith.
Bought a fit from below plate UFH…
Bought a fit from below plate UFH system from this company last year. Good products, great service. My contact Mark Bedford was very helpful.
1 octobre 2022
Avis spontané
Réponse de Continal Underfloor Heating
We're glad that Marc was able to provide you with the assistance you needed. We truly appreciate your business and hope to work with you again soon!
Réponse de Continal Underfloor Heating
We would have to agree 😊
Ned was very helpful
Ned was very helpful , the whole experience was stress free. That make a pleasant change today.
22 mars 2023
Réponse de Continal Underfloor Heating
We are so glad to hear that Ned was able to assist you and make your experience with us stress-free. It's always great to know that our team members are delivering top-notch service. Thank you for choosing us!
the care and customer service was…
the care and customer service was really good and a really good touch was phone call to check parts had arrived
20 mars 2023
Réponse de Continal Underfloor Heating
Thank you so much for taking the time to share your positive experience with us.
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