Cookhouse Design York Avis 18

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

18 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We found the whole experience of…

We found the whole experience of working with York Cookhouse really straightforward. Dominic and his team are all helpful, knowledgeable and efficient The fitter, electrician, plumber etc were all friendly and took pride in their work, and they worked together to make everything run smoothly, the one small snagging issue was dealt with straight away.
We love our new kitchen and would highly recommend Cookhouse.
Sue

2 mars 2026
Avis spontané
Logo de Cookhouse Design York

Réponse de Cookhouse Design York

Hi Sue,

Thank you for your lovely review and recommendation.

We're delighted to hear that Dominic and the team made the whole process straightforward and enjoyable for you. It's wonderful to know that the care, professionalism and teamwork shown by our fitters, electrician and plumber helped everything run smoothly and quickly.

Most importantly, we're thrilled that you love your new kitchen. Thank you for choosing Cookhouse, it was a pleasure working with you.

Best wishes,
The Cookhouse Design York Team

Noté 5 sur 5 étoiles

We are delighted with our new kitchen

We are delighted with our new kitchen. It is superb quality, very useable, have bags more space. Hard imagine a galley kitchen where the space is put to better use, or which looks better.

Walking into the Cookhouse showroom it is an obvious step up from the big chains. The quality is evident - it looks and feels expensive! We were a little unsure whether they’d be able to come within our budget; Dominic was welcoming and professional and reassuring and we were very happy to go ahead with a visit and proposal

Once he had presented us with a design it was a no brainer. We were very pleasantly surprised with the quote, it looked beautiful and several weeks later the real thing absolutely lives up to it. The quality of the units, appliances, the fitting and every element of the workmanship is outstanding.

The whole project went without a hitch. We also wanted a new floor and Dominic put us in touch with a great tiler (Nick) and coordinated with him to work that into the schedule. Every one of the trades was bang on schedule, friendly and polite and carried out the work to an exceptional standard

Huge thanks to Lee for the beautiful fitting and to Dominic for the design and pulling it all together. Huge thanks also due to Iain, Nick, Garry, Jordan, Shawn and Josh.

From reading existing reviews we knew this was the typical (seemingly unanimous) experience of cookhouse customers. We are very pleased to be able to add our voices to the mix. Would absolutely use again and would recommend to anybody

Dan and Suzanne

30 avril 2026
Avis spontané
Logo de Cookhouse Design York

Réponse de Cookhouse Design York

Dear Dan and Suzanne,

Thank you for your wonderful review. We're delighted to hear how pleased you are with your new kitchen and that we've been able to make the most of your galley space.

It's fantastic to know that the whole experience, from your first showroom visit through to completion, met your expectations. Dominic, Lee, and the wider team will be thrilled to hear your kind words, and we're especially pleased that the project ran smoothly and on schedule.

Thank you for choosing Cookhouse and for recommending us so highly. It was a pleasure working with you both, and we hope you enjoy your beautiful new kitchen for many years to come.

Warm regards,
The Cookhouse Design York Team

Noté 5 sur 5 étoiles

The perfect kitchen does exist

From start to finish it was a brilliant experience.

We knew we wanted a new kitchen, but after walking around countless other showrooms/stores, we'd almost given up hope, until we walked into Cookhouse. No appointment, we just walked in and Dominic immediately made us feel welcome. He talked us through the different options, asked the right questions, and we knew there and then we'd found the right place.

Several appointments, home visits, 5 rounds of changes and redesigns (Dominic has some patience) and we were locked in with the design we wanted.

Dominic gave us a quote, a schedule and a list of names of who would be turning up and when. And every single tradesman turned up exactly as planned.

Garry did a brilliant job removing the previous kitchen and fitting the electrics. He offered different solutions to where plugs could go and installed new plugs that we hadn't originally thought about.

Jordan must have the neatest plumbing work I've ever seen. Attention to detail was unreal when installing the Quooker tap and new pipes, and he even installed an outside hot tap (which we only asked for on the day).

Shawn's plastering was so good it was a shame to cover it all up again with the kitchen. He even popped back to patch up some changes we made later on.

And Lee, the installer/joiner who spent the week not only fitting the kitchen, but building the custom island, end panels and everything related to the install. Like with anything new you kind of expect there to be snags, something not straight or lining up, but everything fits and sits perfectly. The attention to detail and skill in his work really shines through, and he's a credit to the company.

And that's the same for everyone we dealt with. They all had a problem solving attitude rather than a problem finder, nothing was "oh, no we can't do that", instead it was "yeh, we can make that work, how about..."

Not to mention the kitchen itself is incredible quality. The units, runners, hinges, internal light fittings, it's all very well made and great quality. This is a complete contrast to what you'll find elsewhere.

We'd happily recommend Cookhouse Design York to literally anyone wanting a new kitchen. Thanks Dominic and Team!

Chris and Nicola.

28 mai 2026
Avis spontané
Logo de Cookhouse Design York

Réponse de Cookhouse Design York

Hi Chris and Nicola,

Thank you so much for your wonderful review and for taking the time to share your experience.

We're delighted that you felt comfortable and confident from your very first visit, and that together we were able to create a kitchen that was exactly right for your home. It was a pleasure working with you throughout the design process.

Thank you also for your kind words about Dominic, Garry, Jordan, Shawn and Lee. We’re incredibly proud of the whole team and the care, craftsmanship and problem-solving attitude they bring to every project. They’ll be thrilled to hear your feedback.

Most importantly, we're delighted that you love the finished kitchen and that the quality of both the furniture and installation has lived up to your expectations.

Thank you again for choosing Cookhouse and for recommending us so highly. We hope you enjoy your new kitchen for many years to come.

Best wishes,
The Cookhouse Design York Team

Noté 5 sur 5 étoiles

Excellent design & outstanding customer service.

After a number of personal recommendations we visited Cookhouse to discuss fitting our new kitchen. The showroom was so impressive that we initially thought the cost would be beyond our budget.
However, Jane Bedingham, senior designer made us (and our dog) feel very welcome and put us at ease whilst we discussed our requirements. They were lots of options on display to inform our design choices.
Jane agreed to draw up some plans and detailed quotations for us to review.
The thought that went into the kitchen was incredible with both form and function considered! We were so delighted with the plans that we asked Jane to design our utility room as well.
The price for the quality of the units was excellent value.
Jane continued to work with us to finalise the design and final colour choices. She maintained contact right through the whole process and visited us to make sure her measurements were accurate before placing the order and after installation to make sure we were entirely happy. Both her design and her customer service were outstanding! We are delighted with our kitchen and utility room and would not hesitate to recommend Cookhouse and particularly Jane Bedingham.

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Our dream kitchen

Jane, the designer, considered all our needs and incorporated them into the design. She was very informative on how to use the appliances and kept us informed when work would start and which tradesmen would be working on what days. Liam, the fitter, worked professionally and was very polite and friendly.
As for the finished kitchen, we love it! The quality is so good and the finished result is even better than we could have hoped for.
I would not hesitate to recommend Cookhouse to anyone wanting a quality kitchen at an affordable price and with expert design and fitting.

19 janvier 2026
Avis spontané
Logo de Cookhouse Design York

Réponse de Cookhouse Design York

Dear Anne,
Thank you for taking the time to feedback on your experience with us and for the recommendation! Your kitchen looks fantastic and we are so pleased that Jane and the team were able to guide you through the entire process. Kind Regards, Lisa

Noté 5 sur 5 étoiles

A faultless project to make a beautiful shaker style kitchen

We have recently moved to York to a house in need of some tlc and are so pleased to have found Cookhouse to replace the kitchen. The project wasn’t straightforward as the floor needed levelling. Dominic came up with both a great design and a very accurate plan, as well as organising all the trades. Everyone arrived on time and did an amazing job and we are thrilled with the result. The kitchen units look lovely and they will last a long time. Thank you to everyone for their skill and hard work: Iain the builder, Jordan the plumber, Gary the electrician, Shawn the plasterer, Lee the fitter, Lee the floor fitter and, of course, Dominic whose calm and reassuring presence meant we never worried. We hope our cooking skills match our lovely new kitchen.

3 mars 2026
Avis spontané
Logo de Cookhouse Design York

Réponse de Cookhouse Design York

Dear Sarah & Robin,
Thank you for your lovely review of your experience with us. I am pleased that you were supported through the entire process and that you love your new kitchen! I will ensure that your feedback is passed to Dominic and the team. Kind Regards, Lisa

Noté 5 sur 5 étoiles

thorough and thoughtful service

thorough discussion about needs.
Options put forward for consideration
Good advice given

14 octobre 2025
Avis spontané
Logo de Cookhouse Design York

Réponse de Cookhouse Design York

Thank you for your review of Cookhouse Design. We are pleased that you received 5* service from the team. Please do contact us if we can help with anything in the future. Kind Regards, Lisa

Noté 5 sur 5 étoiles

The House that chose us.

This relationship with Cookhouse had a gentle start. The house that we now live in came about when a relative of ours passed away, and unbeknown to us she had left her house to us in her will. Hence the house chose us. We decided that we would live in it, but before we did we decided that we would have a complete new kitchen. Cookhouse was on the route from our then house when we walked to the City centre, so we often looked at what they were doing . Like many people we looked around several kitchen companies mostly on industrial estates around our City of York. We decided fairly quickly to approach Cookhouse where we met Dominic. We were fortunate, in terms of what was available and on display. We were fairly clear on how we wanted to have our kitchen and dining area. After our initial meeting, we were clear on what we wanted. Dominic arranged to come to our house to look at the old kitchen and the space in the place. He gave several suggestions on the location of the parts. We then had a further meeting with him where he showed us the plans and the design of it all on the computer. The rest was history, we signed up and work started , everything worked very well , we had a deadline to move in the November . I have to say all the tradesmen were there at the right time , and all the parts came at the right time. The tradesmen were very professional with everything they were doing. We were able to move into the house on the expected date. We have ended up with a lovely kitchen and dining area. I would not hesitate to recommend Dominic and his team at Cookhouse, not just for the design but also the Logistics of it.
John Harrison.

23 novembre 2024
Avis spontané
Logo de Cookhouse Design York

Réponse de Cookhouse Design York

Dear John & Frances, it was an absolute pleasure working with you both and we are delighted that your home and kitchen renovation has met all your expectations. Dominic, the business and I appreciate the time taken to provide such great feedback, and we have also passed on your positive comments to all the trades involved who are equally appreciative. If we can be of any further service, please don't hesitate to get in touch. Lisa

Noté 5 sur 5 étoiles

Excellent design and installation

We approached three different companies for our new kitchen, but Cookhouse really stood out. Jane Bedingham is a fantastic designer - she really listened to what we wanted, produced a great design, and then went through it carefully to find areas where we could cut costs to bring it well within our tight budget, while still being a very functional and beautiful kitchen.
The fitter that Cookhouse organised (YKD) was brilliant too - friendly, neat and tidy, and very skilled.

1 septembre 2025
Avis spontané
Logo de Cookhouse Design York

Réponse de Cookhouse Design York

Dear Helena, we are so pleased to have provided a service where you felt listened to and even more pleased that you are very happy with the end result. Thank you for taking the time to review the team at Cookhouse, we have passed this on to everyone. Kind Regards, Lisa

Noté 5 sur 5 étoiles

First Class

5 star star service from start to finish from CookHouse. When we moved house a year ago and knew that we would be changing the kitchen there was no question about where we would go. Dominic and his team had designed and installed our previous kitchen in our old house.

When I first met with Dominic on the design of this recent kitchen he could not have been more helpful or informative. He provided us with all the expert advice we needed. He was thorough and detailed throughout the process, accommodated the changes we made, even at the last minute. Dominic fully guided us through the process and what an end result we now have, it’s better than we could have imagined.

The process from design ideas to installation has been seamless, managed by Dominic, and with the appointment of first class tradesmen, we cannot recommend highly enough. Lee, the kitchen fitter, worked with such precision and attention to detail, helped us to make decisions and guided us throughout. All the tradesmen were excellent, Shawn who did the plastering, Garry the electrician and Jordan the plumber. All went above and beyond. We are absolutely delighted with the final product. Best decision we made was to go to Cookhouse. First class service, first class team and first class kitchen.

8 octobre 2025
Avis spontané
Logo de Cookhouse Design York

Réponse de Cookhouse Design York

Dear Elaine. Thank you for the opportunity to work with you on your second project, the finished design is fantastic. Also, thank you for your kind words and feedback. We are so pleased to have met your expectations again and have passed your thanks on to the entire team. Kind Regards, Lisa

Noté 5 sur 5 étoiles

We love our new kitchen…

We love our new kitchen that has just been completed by Cookhouse.
From start to finish the support we’ve had has been excellent. Dominic worked with us to finalise the design, listening to what we wanted while offering guidance and advice throughout.
The team that did the installation (Lee, Gary, Jordan and Shawn) were all fantastic, each one of them going above and beyond what we expected. Our project was quite complicated with other works going on alongside the kitchen, they were professional, flexible and not phased by any challenge we threw their way.
Thanks for everything Cookhouse and we’ll be recommending you to anyone who asks!

14 juillet 2025
Avis spontané
Logo de Cookhouse Design York

Réponse de Cookhouse Design York

Dear Mark, thank you for your detailed review of your experience with us. We are pleased that you are happy with the service from Dominic and the team and have passed your feedback on. Kind Regards, Lisa

Noté 5 sur 5 étoiles

Dream kitchen

Jane at Cookhouse was excellent and really listened and understood about how we would use the space in our new extension, as well as the look we wanted to achieve. She even arranged for us to meet her at the main showroom to look at larger examples of the quartz worktops, so we could confidently make our final decision. We are thrilled with the kitchen and the quality of the units. Jane's design works in practice as well as looking beautiful. Thank you. Christine and Ian

20 décembre 2024
Avis spontané
Logo de Cookhouse Design York

Réponse de Cookhouse Design York

Thank you for your recent review of your experience with us. We are pleased that you are thrilled with your kitchen and the service provided all the way through your project. We have fed this back to Jane and the team. Kind Regards, Lisa

Noté 5 sur 5 étoiles

Totally reliable

Cookhouse added an island unit a few years after the original kitchen suppl. Great attention to detail and customer requirements.

11 septembre 2025
Avis spontané
Logo de Cookhouse Design York

Réponse de Cookhouse Design York

Thank you for your feedback and for retuning to us for your additional kitchen island requirements. Kind regards, Lisa

Noté 5 sur 5 étoiles

Dom was very helpful and happy to offer…

Dom was very helpful and happy to offer specialist advice

12 août 2025
Avis spontané
Logo de Cookhouse Design York

Réponse de Cookhouse Design York

Dear Mr Jones, thank you for your recent review. We are pleased that you were happy with the service and advice provided for your project. Lisa

Noté 5 sur 5 étoiles

Cookhouse Kitchen & Project Management

Cookhouse - Knowledgeable - Professional - Competitively Priced.
Dominic and his team of tradesmen surpassed all our expectations. From our initial visit to the showroom, the on-site survey, guidance through the multiple choices to the final installation.

I was particularly impressed by the fact that the carcasses arrived protected and ready assembled, minimising any potential damage or delay. The whole project ran over 30 days, as programmed and with no delays.
Finally a mention for the tradesmen - they were all punctual, polite, skilful and professional.

I would not hesitate to recommend Cookhouse and Dominic for your new kitchen.

30 mai 2025
Avis spontané
Logo de Cookhouse Design York

Réponse de Cookhouse Design York

Thank you for taking the time to write your review and for your lovely feedback. We are pleased to have surpassed your expectations and appreciate your recommendation. We have passed this to Dominic and the entire team, Lisa

Noté 5 sur 5 étoiles

Great kitchen from Cookhouse York!

The kitchens from Cookhouse are great, stylish and, importantly, extremely well made.
On top of that they make everything easy for you. Dominic did a fabulous design and then made a timetable for the work to be done. All the workers stuck to the times
and were nice guys, you'd be happy to have them in your home.
I'm really pleased with my kitchen!

20 avril 2025
Avis spontané
Logo de Cookhouse Design York

Réponse de Cookhouse Design York

Hello Linda, thank you for taking the time to post your review. We are delighted that the kitchen and the experience lived up to your expectations. If we can be of service in the future, please do get back in touch. Lisa

Noté 5 sur 5 étoiles

I cannot recommend Cook & Design highly…

I cannot recommend Cook & Design highly enough. From the very first visit to their jaw-dropping showroom, through the design process, and finally the installation, the entire experience was flawless.

The design team really listened to my ideas, but also used their wealth of experience to guide me in the right direction. The choice of kitchens, appliances, and worktops was outstanding, and I felt in safe hands from start to finish.

The craftsmanship and attention to detail from both the designers and fitters was second to none. What could have been a stressful process was instead completely stress-free thanks to their professionalism, organisation, and first-class service.

Having previously suffered a nightmare kitchen installation with another company, I was apprehensive about going through the process again. But Cook & Design completely restored my faith, the difference in quality and service was night and day.

Without hesitation, I will be recommending Cook & Design to all my friends, family, and anyone looking for a beautiful new kitchen. They truly deserve every bit of praise they get!

17 septembre 2024
Avis spontané
Logo de Cookhouse Design York

Réponse de Cookhouse Design York

Hello Louise, a big thank you for sharing your experience with others. Working with you was an absolute pleasure. Please do get in touch with the team if we can be of service in the future, Lisa

Noté 5 sur 5 étoiles

Cookhouse nailed it for us!!

We approached Cookhouse on the recommendation of a friend who had used them previously. From the beginning to end Dominic looked after us all the way through the process. Unlike every other kitchen designer we went to.(just think of big brands beginning with H or W) Dominic was the first person and only person who was willing to listen to the numerous iterations we had on our specification. We went through several designs before settling on our final solution and then we let Cookhouse get to work. The build was flawless and we have been delighted with the results. So much so, that our kitchen has made its way onto the companies website as one of their signature completed project. Thank you for everything including the after sales care as well.

17 juin 2025
Avis spontané
Logo de Cookhouse Design York

Réponse de Cookhouse Design York

Hello Richard, we really appreciate you taking the time to outline your experience and where you felt we differed in our service. We have fed this back to Dominic and the team. Your kitchen imagery on our website continues to generate many positive comments. If you have any requirements in the future, please do get in touch, Lisa

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus