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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Will from customer care handled a problem I had obtaining a replacement part for my cabana in a timely manner. He kept me informed with updates and went beyond expectations to solve my problem. Every... Voir plus

Noté 5 sur 5 étoiles

First of all, the coolcabana is the nicest beach purchase we've made. We've gone through several different little umbrellas, or other shade setups and it's a pain. I can setup this cabana by myself in... Voir plus

Noté 5 sur 5 étoiles

Had a great experience with Will. He was very helpful and understanding of my situation. I don’t write reviews, but Will seemed to go the extra mile and I felt like he has earned this 5-star. Wife... Voir plus

Noté 5 sur 5 étoiles

I reached out to their customer service about the carry bag handle and strap ripping. Will quickly responded and after review sent me a replacement. The easy communication and follow through shows t... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements
  2. Magasin de meubles
  3. Magasin de mobilier de jardin
  4. Magasin d'ameublement d'extérieur

Informations provenant de diverses sources externes

CoolCabanas open to 8’x8’ (2.4x2.4m), fold to a compact 38” (98cm), smaller versions fold to just 33” (82cm) and open to 6'6". Light and Easy for 1 person to use CoolCabanas patented fold and timeless design allows cooling breeze to flow and not blow a...


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great product and Customer Service

Great product, and they provided exceptional customer service when I had to report an issue with mat sizing. They were very responsive and worked to resolve my issue to my satisfaction by replacing the mat. I have and will continue to recommend this company to friends.

25 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Really love our tent

Really love our tent! Easy set-up
Had an issue with the spike during a beach day. The company responded
Quickly and provided us with a free replacement item!

23 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Phenomenal customer service

CoolCabanas customer service is phenomenal! I reached out about a bent spike, and they immediately told me to order a replacement—then refunded me within a day. Hands down the best beach tent out there!

24 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

As a mom of two littles

As a mom of two littles, going to the beach can be challenging. I have been to the beach many times with my cool cabana tent, and it has made my trips so much easier and pleasant. The tent is easy to transport and put up! Just enough shade for my family and I to enjoy a day in the sun!

24 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Outstanding Product and great Customer Service

I received a large Cool Cabana as a gift from my daughters who know I love the beach. It is fantastic! Super high quality and so very easy to use. These are worth the price - so don’t skimp on a cheap knock-off. Additionally , the customer service is outstanding. My cabana bag had some stitching issues and was unraveling- they immediately sent me a replacement. Shipping was super fast. This is a great product and a great company with super nice and helpful staff. Get one or two today !! I am sure you will love it !! I love a company that stands behinds it product !

24 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Coolcabana spike and pole

We purchased 2 Coolcabana 5 during the Memorial Day sale and after only about using it 3x, the spike/pole bent. I immediately emailed customer service and they asked me to send pics. After review, they replaced the spike and pole and refunded us. Excellent customer service and very happy with our Coolcabana. Many thanks!

21 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

My family and I love these cabanas

My family and I love these cabanas. We have 5 between us all. Easy setup, great sun protection— we love them. Recently, I bought a new one and the stake bent upon first use due to wind. The company was kind and prompt to help me with a free replacement. Highly recommend!

22 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Broken Red Straps on Carry Bag

After several summers of allot of use, the Red carry straps on our bag broke. I sent an email inquiring about purchasing a new bag. I was provided information that a replacement bag was a warranty covered item. I paid upfront and withing two business days, my replacement bag was shipped and a refund email provided. Outstanding response time and customer service. LOVE your Coolcabana!

19 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

I love my Cool Cabanas so much!!

I love my Cool Cabanas so much. It’s sooo easy to set up and take down. I always have people come up to me at the beach and ask me about it.
It also makes a perfect gift!
Customer service goes above and beyond and would recommend to everyone! :)

23 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service . My sun cantaloupe had a broken arm and they told me exactly what to order, reimbursed me for it, and gave me explicit directions on how to replace it. Coolcabana customer service for the win!!

9 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Beach day must have!

I won’t another beach day without my CoolCabana- it is a game changer! So easy to put up- by myself which is huge when I take my children without another adult. It’s sturdy, stylish, comfortable. As easy as it is to put up, it it to take down. I highly recommend this item!

20 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service

We had bought our first coolcabana a couple of years ago and always raved about it to our friends and family. Last week both straps had broken on the bag to carry it. I had reached out asking if they sold it separately or would they consider selling me a new bag and I was so happy to hear back immediately. . I was already sold on their product and now even more so. Thank you so much for making it so easy and caring about customer satisfaction. I will continue to tell my friends and family about your product. Thank you again !!

18 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

What a great company

What a great company! Product is top notch and customer service amazing!
Highly recommend! This is one customer that will be returning!

21 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Top Notch Quality, Ease, and Customer Service!

The quality of the cabana is fantastic and it is soooo easy to set up and take down! The customer service has been excellent as well. I placed my order at Christmas but we didn't use it for 6 months. When we opened it, the mat was the wrong color. They replaced it right away and sent me a label to return the wrong one.

28 juin 2025
Avis spontané

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