From the reviews I will not by this…
From the reviews I will not by this item why wouldn't you have a phone # for customer service and # 2 false advertisement
27 février 2026
Avis spontané
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À propos de l'entreprise
Écrit par l'entreprise
Copper Slim is a performance-driven shapewear brand that merges innovative fabric technology with body-sculpting design to help you reach your fitness and wellness goals. At the core of our products is our exclusive Copperspire™ fabric—a heat-activating, copper-infused material that naturally enhances sweating, increases thermal activity, and supports metabolic function. Unlike traditional shapewear that simply compresses, Copper Slim goes further. Our garments are engineered to boost your body’s natural ability to burn calories, stimulate circulation, and target stubborn areas through enhanced perspiration. Whether you're working out, walking the dog, or running errands, Copper Slim works with your body to promote long-term shaping and toning. The power of compression meets smart sweat—helping to smooth, contour, and define your figure over time. In addition to physical benefits, copper fibers also offer antimicrobial properties, helping reduce odors and keeping you feeling fresh throughout the day. Comfortable enough for all-day wear and discreet under clothing, Copper Slim lets you sculpt on your schedule. It’s more than just shapewear—it’s activewear with a purpose, built to support your journey and boost your confidence from the inside out.
Coordonnées de contact
Etats-Unis
- copperslim.com
If I could rate it a 0 I would
If I could rate it a 0 I would. False advertisement to the max. I ordered my size and the garment was way to big it kept rolling down my stomach, I took pictures and all. I reached out to customer service through email because that's the only way for communication it took 30 days for them to reply saying it was too late to return my item and it had to be returned unused, so how do you know if it works or not if you don't try it. The next lawsuit will be against this company, just watch, and I screenshot all my emails for proof.
3 mai 2023
Avis spontané
Réponse : Copper Slim
Hello Kenya,
We’re really sorry your experience didn’t match your expectations. We hear your frustration, and while we know that reviews like this often come from a place of disappointment, we want you to know we take it seriously.
The last thing we want is for anyone to feel misled. Our sizing is based on general guidelines, but we know fit can vary, and it’s frustrating when it’s not right. Our return policy does allow for trying on the product, and we make every effort to help within the 30-day return window, which starts from when the item is delivered, not when we reply.
Just to clarify for others reading this: we typically respond within one business day, and our team is also available on Instagram, Facebook, and live chat, not just email.
We’d truly love to help sort this out if you’re open to it. Please email us at customercare@copperslim.com, and we’ll review your case personally.
We appreciate your feedback, and we’re always working to do better.
Don’t buy this!
Don’t buy this. I purchased in November and immediately contacted customer service because it was too big. No response. I reached out two more times - no response. After researching a bit more, I learned this is a pattern. Many customers have been blown off when trying to exchange or return. It’s WAY too expensive for this type of unprofessional behavior. There are no “out of this world” changes when the product is too big. If the company had any integrity, they would exchange or refund.
20 novembre 2022
Avis spontané
Réponse : Copper Slim
Hi Lisa,
We’re really sorry to hear this was your experience, and we appreciate you sharing it. Please know that we care deeply about every customer and always aim to respond within one business day. We also offer several ways to reach us, including live chat, Instagram, Facebook, and email at customercare@copperslim.com.
Our 30-day money-back guarantee begins from the day your order is delivered, and we’re always here to help with returns or exchanges.
We’d truly love the opportunity to make things right. Feel free to reach out so we can assist you personally.
Copper Slim is a complete scam
Copper Slim is a complete scam! I ordered the copper slim belt and the odor was disgusting. It also was to big and I ordered the size required for my size! I ask to return it but they have to approve a return label! Never heard of that before. I requested the return on the 12th and they finally approved a return label on the 27th! They stated that it had to be returned by the 9th of Jan or I wouldn't receive a refund. I returned it immediately! Just because they had not received it by the 9th by UPS they sent me an email stating that my request is voided and now I will not receive a refund! item. So now they have the item and my money! These people are absolutely disgusting and I will NEVER EVER order anything from them again! Oh and they blocked all my messages sent to them! WOW!
12 décembre 2022
Avis spontané
Réponse : Copper Slim
Hi Debbie,
We’re truly sorry to hear you had such a disappointing experience, that’s never the feeling we want anyone to walk away with. Your frustration is completely understandable, and we appreciate you taking the time to share your feedback.
While we do have a return process in place to ensure every order is handled properly, it sounds like the timing and communication around your case didn’t feel supportive, and for that, we sincerely apologize.
Please know we would never intentionally block or ignore any customer. We’d really like the opportunity to look into this further and make it right. If you’re open to it, please reach out to us at customercare@copperslim.com. We’ll give your case the care and attention it deserves.
Thank you again for your feedback.
I wish I could give this zero
I wish I could give this company zero stars . I order a waist trainer 9/28/2022 and refused the shipment when the FedEx Driver attempted delivery . I contacted the company to inform that the waist trainer had been returned 10/19/2022 . It’s unfortunate this company doesn’t provide a customer service line for support . All concerns are addressed via messenger which is a waste of time . I have reached out a total of 10 times regarding my refund and each time I am told they can resend the shipment . They have refused each time to refund my money back for a product that they have received back . Please don’t buy from this company . I am in touch with my bank to report this company as fraud . Again BUYER BE AWARE !!
15 novembre 2022
Avis spontané
Réponse : Copper Slim
Hi Debra,
We’re really sorry to hear how disappointing this has been for you. We understand how upsetting it is to feel unheard, especially after making every effort to return an item properly.
While we don’t offer phone support at the moment, we do have a full support team available through email, live chat, and social channels, and we’re typically able to respond within one business day. It sounds like something may have gone wrong in the communication process, and for that, we sincerely apologize.
We’d never want a customer to be left without a refund for a returned product. If you can reach out one more time to customercare@copperslim.com, we’d be more than happy to personally review your case and make sure it’s handled fairly.
Thank you for your patience. We’d love the chance to make this right.
If I could leave minus 100 stars I…
If I could leave minus 100 stars I would! Customer service is HORRIBLE! I ordered my trainer yesterday. Today it was shipped WITHOUT my apt #! I called FedEx and confirmed the item was still at the facility. They suggested I call Copper Slim but ofcourse there is no phonenumber! I sent a message via messenger and sent several emails only to be told they could not make any changes to what they screwed up! On the order page there is an option to add apt/suite.. I added mines and they FAILED to include it in shipping. After their refusal to assist me I have initiated a dispute with my bank! I refuse to patronize a company with poor service! There are many companies offering amazing products! This is clearly not one of them! I will post my complaint on every site I can find. The representative was very rude land condescending! They steal your money then refuse to help you! They have gotten paid for the trainer but they will not be keeping the funds! #pathetic
14 juillet 2022
Avis spontané
Réponse : Copper Slim
Hi there,
We’re really sorry for how things turned out with your order. We understand how upsetting it is when something that should be simple becomes stressful, especially after you’ve taken the time to provide all the correct information. It’s absolutely valid to expect a smooth process, and we regret that this wasn’t your experience.
While we do allow for full address details at checkout, it sounds like something went wrong in how that information transferred to the shipping label, and we sincerely apologize. We also understand how disappointing it can feel not to have a phone line to call — we currently support through email, live chat, Facebook, and Instagram, and we typically respond within one business day.
If any response from our team came off as dismissive or rude, we’re truly sorry, that’s not the service we believe in, and it’s something we take seriously.
We’d really like the chance to review your case more closely and resolve this properly. Please email us at customercare@copperslim.com and mention this review so a senior team member can personally assist you.
I have to say that I am loving my…
I have to say that I am loving my Copper Belt Instant trainer as well as belt. I am not the type to be constant with my workouts and this helps me with like I am actually doing something as I am sweating.
26 janvier 2022
Avis spontané
Réponse : Copper Slim
Thank you so much for your feedback! We're so glad to hear you're loving your Copper Belt Instant Trainer and Belt. It’s great to know it’s helping keep you motivated and on track!
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