Core Electronics Avis 

434
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service, genuine products as advertised. Fast fast service and shipping to the southern suburbs of Sydney. I purchased from Core Electronics because they support the local maker community with... Voir plus

Noté 5 sur 5 étoiles

Great experience with Core Electronics. I ordered a Raspberry Pi and received it just two business days later. The tracking was excellent, everything was well packaged, and the customer service team e... Voir plus

Noté 5 sur 5 étoiles

Super well communicated and a treat to buy from! A breath of fresh air in today's world of trash companies that don't care about you. I even found an issue with the order summary page and told suppo... Voir plus

Noté 5 sur 5 étoiles

Highly recommend core electronics , I bought a raspberry pi board and a couple other bits from them great price the order was processed the same day and delivered interstate within 2 days , they conta... Voir plus

À propos de l'entreprise

  1. Magasin d'électronique

Écrit par l'entreprise

Core Electronics is powered by a team of makers and educators. We are a retailer for electronics in Australia including Arduino, Raspberry Pi, Sparkfun and Adafruit products. Fast shipping and support.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

434 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(434)

75 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

First time purchaser

First time purchaser, communication around order and delivery was excellent and the goods were delivered in a timely manner. Goods were also packaged very professionally.

12 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Service

Great to deal with, I found them to be friendly knowledgeable, folk who took time to deal with my worries.
Goods turned up in good condition, quickly and I was well informed during the process

11 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Very Fast Shipping

I purchased a Raspberry Pi 4B with a case and power supply. All the parts arrived the next business day, well ahead of the estimated shipping date. They purchase process was simple. I'd buy again from here.

25 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Grt fast service

Grt fast service, top price and I think core are a worthy company to support! I'll be back!
-T

24 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Terrible Customer Service with Bait & Switch Scam

BAIT & SWITCH SCAM
TERRIBLE SERIVCE

I ordered from Core Electronics and the order was placed on fraud alert. I contacted the company and asked what I can do to expedite the order as I needed it ASAP and couldn't wait 3 days for the fraud check to clear. I offered a bank transfer or Paypal to lessen their risk of fraud.

Nobody at Core Electronics customer support would help me. I then sent an email to the owner, Graham Mitchell, and he refunded the order and suggested I purchase using Paypal. By the time I received his email and went to order, the unit was out of stock. I emailed Graham and asked if he sold my unit to which he suggested I buy a more expensive unit instead. I explained that I needed that specific model. Graham never responded back.

From my point of view, Graham Mitchell, the owner of Core Electronics showed a lack of ethics by selling the unit I had lawfully purchased to another person and used this opportunity to bait and switch me to an more expensive model. He showed no interest in my urgency and did not help me complete the purchase.

23 septembre 2021
Avis spontané
Logo de Core Electronics

Réponse de Core Electronics

Hi Shan,

We respect that you are frustrated. We disagree with your claim "Nobody at Core Electronics customer support would help me".

Several interactions were serviced on the same day by two members of our team, some well into the evening at your request. Ultimately, we refunded your order as requested by you in an earlier interaction as we were unable to meet your personal timeline for this order.

Factors for fraud were:

- USA Card (we don’t see this very often)
- Australian Address (we look for the same country for both payment and order)
- PO Box (often used for orders that are successful for fraud)
- Express Post (urgency has been a strong indication of fraud)
- Forceful emails (manipulation of workplace policies behind bogus email domains has been a strong indication for fraud, possibly the highest these days)

Normally we have at-risk payments cleared on the same business day. Though using a foreign card/bank may have presented you with time factors beyond our control or influence.

We disagree with your claim "Bait & switch scam". Your order was refunded by your request and this puts stock back into the system. We don't have a way to reserve stock for individual customers on our website.

Due to the International parts shortage, we apparently were the last retailer on Earth with stock for that product (Raspberry Pi 2GB), which introduced a unique hazard at that refund junction. More stock is not expected until 2022 Q1/Q2. We offered you an alternative that is the same form factor and power footprint (drop-in replacement).

A team member of ours offered a spare 2GB to assist you which was shared by email. Though you've appeared to have shot first and asked later, which seems fairly repeated throughout this exchange.

Noté 5 sur 5 étoiles

I am blown away with your amazing…

I am blown away with your amazing service. To get a delivery over night is unheard of these days, and to be able to phone and have all your enquires answered was simply amazing. I thank you. I am a first time customer and I assure you I will be purchasing from you from now on.

15 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service. Products shipped within 24 hours with tracking and update emails. Item arrived next day and was well packed.

9 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Great Packaging Team

The Teensy 3.2 I ordered arrived very well packed. I am impressed. I have yet to implement it in my project and can't comment on the items operational status. I have no doubt that all will be good.

8 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Amazing service.

Expectation and delivery time always accurate. Top quality products and A+ communication. Best place to buy for electronic enthusiasts.

25 août 2021
Avis spontané

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