Cosmetic College Avis 

Great service and staff are really helpful and informative i learnt a lot and are very satisfied with the outcome the online learning is very straight forward and easy to get around.

I've had such a positive experience completing my VTCT (ITEC) Level 3 Certificate in Access to Aesthetic Therapies with Cosmetic College. The course was really informative and has given me so much more knowledge and confidence to take forward into the aesthetics industry. The team have been supportive throughout, and the training was thorough, professional and enjoyable. I'm really pleased to have completed my Level 3 and I'm looking forward to continuing my training with Cosmetic College and progressing onto Level 4.

I undertook the VTCT level 3 in A&P after completing lots of CPD training and realising that I needed a recognised qualification to use certain skin brands within the skin care industry. I am just waiting on my certificate from Cosmetic College, but other than that the course was easy to navigate and was very in depth.

I had a really positive experience with Cosmetic College. The whole process was smooth and professional, and I felt well looked after throughout. The staff were friendly, helpful and knowledgeable, which made the experience even better. I would definitely recommend them!

Good experience with help when I need it to navigate the platform. Thank you.

I really love the team in cosmetic college, they are very professional and welcoming. I did all my qualifications till L7 in the college, and I appreciate every step I took in this place

I had a fantastic time learning micropigmentation with the cosmetic college! The tutors and staff were so supportive and helpful; I learned invaluable skills that will help me progress in my career. I would definitely go back for further courses and would recommend them to others.

Good training provider

If there was a no star that's what I would have rated. I purchased online courses since april
Its worrying enough that their numbers do not connect. Courses that where expected to be purchased, learn, and get certificate was never assessed. When I then kept asking for my refund they kept declining.
The face to face coursr was cancelled snd then archived as a past course. train tickets, hotel bookings lost, time wasted. I had to purhased the courses from anither provider to get certified to be able to include in my insurance.

I have just completed my training with Charlotte at the Cosmetic College, and she is exceptional! Her knowledge, kindness, and expertise is next level! I am already booking onto my next one! Thank you Charlotte for giving me so much confidence 🤍

Great tutor, lovely location. Felt I learned a lot and had great support from Barbra and the girls I met.

Charlotte was a great, calming hand during the fast paced level 5/6

Do not train with this company! I recently purchased an online fat dissolver course and could not access my online account to commence the training. Communication was poor and I kept being fobbed off when the problem was from their side and no one wanted to help me. I repeatedly asked for a refund because I could not access the content and therefore did not receive the service I paid for, which they constantly ignored so I’ve had to take the long route of requesting a chargeback from my bank which can take up to 12 weeks to authorise, all because customer service don’t seem to understand basic customer service and simply issue a refund. Appalling treatment. Avoid.

Based on personal experience, I would advise anyone considering studying for a VTCT level 2 and level 3 course in beauty therapy to look elsewhere for the following reasons:

1.⁠ ⁠General poor communication and lack of support from the college. For example, the college has had to be repeatedly chased for materials needed in order to study for an exam.

2.⁠ ⁠Last minute cancellations and rescheduling of classes and exams.

3.⁠ ⁠Most recently, changes to syllabus without notice. Thus rendering studying for an exam practically impossible.

The whole experience has been incredibly stressful and distressing especially as the time wasted has led to a substantial loss of income from self-employed work.

I would avoid Cosmetic College most certainly for the above course.

I recently purchased an online tear trough course after being assured over email that the technique in the training is needle to bone no cannula. The course was seriously lacking! It was not needle to bone it was in fact cannula with a very basic 5 minute video. The theory was a complete joke with quiz questions a 5yr old could answer! I have emailed multiple times regarding my disappointment and have of course been ignored completely!

I’m extremely disappointed with my experience. I have had multiple appointments cancelled or removed without any proper notice or explanation, despite paying in full and confirming in advance. This has happened more than once, which shows a clear lack of organisation and respect for clients’ time and money.

On top of that, the receptionist is usually quite rude and unhelpful. Communication is poor, and instead of resolving issues, it often feels dismissive and unprofessional.

Overall, the service has been frustrating and unreliable. I would not recommend booking treatments here unless there are serious improvements in both customer service and appointment management.

I drove 1 hour to Orpington to attend a Sclerotherapy course this morning, which was rescheduled after being cancelled with 24 hours notice three weeks ago, after waiting approximately 30 minutes, the group of 6 was told the course was cancelled. People came from all over the county. One of the ladies had stayed in a hotel Monday night to be told the same this was Thursday, so twice in one week. Cosmetic collage you need to get your act together as you could have warned us all the previous evening, I believe. I have lost well over £1500 in earnings due to these two cancellations. Booking cheap courses can really cost you.

Purchased an online microneedling course as have been in the industry 12 years and incredibly competent.
The course was nothing less that a total waste of money. After the emailing them there advising that there was nothing covered on speed of device, difference in cartridges for device and the very least - specific technique for specific areas - their response was ‘As outlined in our terms and conditions, once a participant has engaged with and completed the online e-learning course, we are unfortunately unable to issue refunds’.

If you’re thinking of buying an online course from them - don’t.

​Review Title: Serious Safety Concerns and Lack of Supervision
​Rating: ⭐☆☆☆☆
​I am writing this to warn others about a dangerous experience I had as an aesthetic model at this college. I have had treatments here before, but my last session was deeply distressing and physically risky due to a total lack of professional oversight.
​The Incident:
During my treatment, the lead instructor was responsible for three students. She spent the majority of the time socializing and "networking" (even giving out her personal practice’s phone number to another model) rather than supervising the student injecting my face. I felt so unsafe that I had to repeatedly remind the nervous student to aspirate—a critical safety step to avoid injecting filler into a blood vessel. On one occasion, the student forgot, and I had to intervene myself.
​Negligence by the Instructor:
When the instructor finally stepped in, she was dismissive of my concerns. While demonstrating on my lower jaw, she actually injected my submandibular gland. She admitted she knew she hit the gland and had to withdraw the needle. Even more terrifying, while working near my nasolabial fold, she moved the needle around while stating she could "feel the vein," which felt less like a lesson and more like a display of power or a threat to my physical safety.
​Administrative Failures:
​No Informed Consent: The receptionist nor the teacher never asked to sign any pre-treatment disclosure or consent forms, which is a major legal and ethical breach.
​Dismissive Management: When I finally reached the college to complain, they defended the instructor, claiming I made the student "nervous." They brushed off the fact that the instructor injected a gland by saying "accidents happen" and suggested I simply see a different teacher.
​Conclusion:
It felt as though the instructor’s lack of focus was fueled by personal bias or a complete disregard for the safety of a model. I am incredibly lucky I did not suffer permanent nerve damage or a vascular occlusion.
​I strongly advise everyone—whether you are a student or a model—to avoid this college. They prioritize gossip and personal business over basic medical safety and student supervision.
That is the teachers picture that did this.

I was suffering with D&V so wasn't able to attend my appointment for my treatment that I paid over £120 for. I gave as much notice as I could however the clinic have now said they will not rebook me and therefore get to keep my money!!!
Don't go to this place as they are not professional at all !!!!