Costco Wholesale Australia Avis 

Why are we paying Costco membership yet?
Costco price; Loacker Mini Crispy Wafers 800g No Item #42343_
$19.99
$2.50 per 100 g!

Coles regular price;
Loacker Quadratini Bite Size Hazelnut Wafers | 125g $2.50
$2.00 per 100g!

Disgusting traffic and cars parked illegally all over the place. I've never seen the place so busy,I turned around and went home.
Thinking of cancelling my membership after 6 years because we literally can't get into the warehouse.

Ambrosia apples purchased Friday 4 April 2025 - flower and wooden tasting.

Excellent service from staff member Pam at Casuarina store according to her name tag has been employed since 2022. Went to the store on the 2nd feb 25, Had a long list to get, have executive membership with my son. Ended up at the check out on my own and Pam was really helpful with the whole process. Really impressed!. My only grouse was the total lack of any frozen fish and sourdough bread. Love filling up with cheap fuel as my car needs premium. It fully covers the executive membership fee in a few weeks. Best bargain was a huge 85 inch tv which was reduced by $500.00 when store opened.

Member for years, executive member for one year, shopped with only ever using phone and spent thousands for our business. Told today after going out of way, physical card only, get from desk, behind 80 or so people doing the same. If Costco feel they sent a message that this is a new policy, then please see previous comments about queue. Did not expect to be treated this way after many years of loyalty. Now an ex-member, will not renew.

We went to do our shopping and we thought of buying some pizza bases and kids come back to me saying "mama, we can't buy it, look, they are moldy!" - I wish I can put my photo up everywhere on internet

We paid for premium membership to buy moldy products?!! This is UNACCEPTABLE and you will be reported!

Would prefer to shop Australian but until there is an Australian alternative I’ll continue to shop there as they do have lots of good stuff at good prices

Most of the staff working here are unapproachable and rude to the Max. They are engaged in their own conversations and block the way. I was literally looking thru the sizes when I was rudely told by the staff, what was I looking for when she had a trolley. Am I supposed to know that? I had to bend over to take the item but it was of a different colour. She snatched the box away from me and got another pair. All throughout, I kept thinking many times but never once a reply to that. Seriously if you don't like to work, do us all a favour and stay at home.

Costco in Adelaide you should be ashamed of yourself. My 80 year old Mum was stopped at the door because she had a shopping trolley from another store!
We didn't go in and never will again!

Charged me twice on fuel transaction and now not refunding tell me to contact my bank and when I contact my bank they say contact Costco making excuses
Transaction over $1200 and now when I try to contact them on Facebook they are blocking me to put the reviews
They are worse to deal with
Now on Monday I am taking legal action against the Costco and banking sector
So they know every one is not same
They have to answer me and apologize and refund my money

Pro’s:-Cheap fuel, sometimes decent label clothing at great prices. Cheap meat, cheap birthday cakes & cheap chips (crisps).

Con’s:- Can only save money on fuel for my diesel vehicle, as the type of unleaded our other car needs isn’t supplied. Store is so busy it’s not the funnest experience especially as the trolleys are so cumbersome & big. And turn slower than an oil tanker.

As for the biggest con, having to queue to get your bloody receipt checked. Just plain dumb 🤦‍♂️.

Customer Service is poor in Casula, specially the staff call Tara, and staff in shoe and clothes section is not friendly as well, I am feel like being picked on. Cashier is also not helpful, we have advised the terminal only accept contactless payment,which is not be notified at the counter, this has waste us half an hour

Get my hearing aids from costco at Auburn. Great price and excellent service. Staff are vey skilled and attentive. Would give the hearing aids a five star too, they appear to be cheap but great.

What I've to say worst customer support staff they have now in Costco Marsden Park. I've been costco member since almost 8-9 years and used to go Costco Auburn and never had any issue. However Costco Marsden Park staff members are a disaster. I took my 9 years old son with my friend to costco to shop and after I have completed my shopping I went to the counter for payment and my bad it was a worst support person (Christian was his name) on the counter, when I tried to make payment I realised I forgot my wallet in the car. Instead of going all the way back to the car park to grab my wallet from the car, I've requested my friend to pay and later I will transfer her the money, she agreed to do that, however the person on the counter refused to service this and started arguing that he will not accept this, although I've explained him you want me to go back holding my 9 months who was sleeping and he could see that, but he was so stubborn that he kept arguing with me. I've asked him to call his manager instead of calling his manager he asked another person named Jermaine to come and assist and to my surprise same thing, so he took me to another counter and I cannot believe this is how you could treat your customers, finally a manager came after 30 minutes of arguments and other shoppers kept waiting, who not only deeply apologised but also settled my payment but I was in shocked and in mental distress how you could do that with someone who is carrying a baby, what an arrogance. Thinking to never shop again from Costco Marsden Park.

Never disappointed with the quality of their products, especially their own Kirkland brand. Their customer service is very good and the return policy is always fair.

I would recommend doing the home groceries shopping , now with the Covid19 situation I am less interested to go outside so having the shopping come to me is very nice.

Is CostCo membership worth it?
For me... yes.

I don’t get everything from CostCo, but I get enough things that are $5+ cheaper other places that I know I make my money back easily.

I purchased my Dyson Stick vacuum for $50 less than other retailers, so I made my membership back with that single purchase.

But it’s not just about getting things that are cheaper. It’s also about getting access to the items that you can only get from CostCo. Some are seasonal items, some are part of their standard stock.

I’ve been a member for several years now. I definitely get my money back, and can’t imagine not having a membership now. I use it too much.