Unbelievable! I ordered a vintage ring as push present for my wife. I placed the order at 10:30pm, they called the following morning to give me a delivery date. The ring arrived a day earlier than... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I originally saw what I wanted to purchase on tiktok, and it had already been reserved as sold. However something must have gone not to plan...luckily enough for me. The comment I had made expressing... Voir plus
L'entreprise a répondu
Needed a watch battery changed, and this is getting harder these days! Staff in Bourton-on-the-Water were immediately friendly and helpful, provided a new strap holder, and even found a treat for my g... Voir plus
L'entreprise a répondu
I ordered 2 items off of TikTok, and I am absolutely in love with both of the pieces. Communication was very easy, shipping was super fast. The packaging was very secure, and the boxes that the jewell... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Based in the West Country, Cotswold Fine Jewellery Group can trace its origins in the jewellery business back as far as 1741, making it one of the longest established firms in the South of England. The company currently operates high street stores in Cheltenham, Beaconsfield, Marlborough, Gloucester, Bath, Bourton on the Water, Gerrards Cross and Berkhamsted. We stock a vast range of Antique, Vintage and Modern jewellery, a selection of which is available to purchase online. Our Antique and Vintage jewellery is hand restored by our own highly skilled goldsmiths. The range is sourced from our own stores or from a network of other independent retailers throughout the UK.
Coordonnées de contact
5 Southgate Street, GL1 5TG, Gloucester, Royaume-Uni
- info@cotswoldfinejewellery.co.uk
- cotswoldfinejewellery.co.uk
4,6
Excellent
39 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Cotswold Fine Jewellery
Dear Gareth,
Thank you for taking the time to leave this lovey review, we greatly appreciate your feedback.
Best wishes from us all at Cotswold Fine Jewellery
Impeccable
Unbelievable!
I ordered a vintage ring as push present for my wife. I placed the order at 10:30pm, they called the following morning to give me a delivery date. The ring arrived a day earlier than expected despite the bank holiday, and came beautifully packaged with a hand written thank you note.
Impeccable service, and the ring is beautiful, exactly as described.
30 avril 2026
Réponse de Cotswold Fine Jewellery
Dear Jake,
Thank you for taking the time to leave this lovey review, we greatly appreciate your feedback.
Best wishes from us all at Cotswold Fine Jewellery
Easy, Fast and Secure
Easy to order, fast and secure delivery, really happy with the purchase.
30 avril 2026
Réponse de Cotswold Fine Jewellery
Dear Christian,
Thank you for taking the time to leave this lovey review, we greatly appreciate your feedback.
Best wishes from us all at Cotswold Fine Jewellery
Réponse de Cotswold Fine Jewellery
Thank you for taking the time to leave this lovey review, we greatly appreciate your feedback.
Best wishes from us all at Cotswold Fine Jewellery
excellent service
16 avril 2026
Réponse de Cotswold Fine Jewellery
Thank you for taking the time to leave this lovey review, we greatly appreciate your feedback.
Best wishes from us all at Cotswold Fine Jewellery
Great customer service
I messaged them on instagram to get more details / photos on a ring - they were so quick to respond and really friendly. The ring arrived really quickly and I’m so pleased with it. Will defo buy from here again!
30 janvier 2026
Réponse de Cotswold Fine Jewellery
Dear Jadene,
Thank you for taking the time to leave this lovely review, we greatly appreciate your feedback.
Best wishes from Cotswold Fine Jewellery
Excellent, quick service
Amazingly quick delivery and item just as pictured/described in a nice case. Couldn't be better.
4 décembre 2025
Réponse de Cotswold Fine Jewellery
Dear Richard, thank you for taking the time to leave this lovely review, we greatly appreciate your feedback. Best wishes from us all at Cotswold Fine Jewellery Group
Order a ring and 2 days later refunded…
Order a ring and 2 days later refunded as the ring has sold ...???
26 octobre 2025
Réponse de Cotswold Fine Jewellery
Dear Paulina,
As you purchased the ring on a Sunday when the business is closed, anything that sells within our stores on a Saturday is not removed from the website until the Monday. Unfortunately the ring that you purchased had sold on the Saturday, hence why we refunded you the very next day. We do understand the frustration and inconvenience when this happens.
Next day delivery and the necklace is…
Next day delivery and the necklace is beautiful, thank you.
5 juin 2025
Réponse de Cotswold Fine Jewellery
Dear Bethany,
Thank you for taking the time to leave this lovely review.
Best wishes from us all at Cotswold Fine Jewellery
Needed watch battery changed
Needed a watch battery changed, and this is getting harder these days! Staff in Bourton-on-the-Water were immediately friendly and helpful, provided a new strap holder, and even found a treat for my giant dog. So grateful to have found this resource.
27 avril 2025
Avis spontané
Réponse de Cotswold Fine Jewellery
Dear Judy,
Thank you for leaving this lovely review, we really appreciate your feedback.
Best wishes from us all.
Online purchase
Order placed online. Posted very quickly and came beautifully wrapped with a lovely personalised note from Meg. My first purchase and I will definitely be purchasing again. Very happy customer 👏👏
24 janvier 2025
Réponse de Cotswold Fine Jewellery
Dear Linda,
Thank you for leaving us this lovely review, we really appreciate your feedback.
Best wishes from us all at Cotswold Fine Jewellery
Chuffed to bits!
Shipping was really quick, my lovely ring was beautifully packaged with a handwritten note. It’s all in the details. Perfect.
15 janvier 2025
Réponse de Cotswold Fine Jewellery
Dear Sophie,
Thank you so much for this wonderful review, we greatly appreciate your feedback and custom.
Best wishes from us all at Cotswold Fine Jewellery
Amazing piece of jewellery
Amazing piece of jewellery! Also super helpful when it came to postage - called to organise re delivery dates when I missed it the first time
20 novembre 2024
Réponse de Cotswold Fine Jewellery
Dear Sophie,
Thank you very much for leaving this wonderful review, and thank you for your much valued custom.
Best wishes from us all at Cotswold Fine Jewellery
Good quality ring
My ring was exactly as described and great quality, polished perfectly, good price point too!
15 novembre 2024
Réponse de Cotswold Fine Jewellery
Dear Lucy,
Thank you very much for your feedback, it's greatly appreciated.
Best wishes from us all at Cotswold Fine Jewellery
Réponse de Cotswold Fine Jewellery
Dear James,
Thank you for leaving this wonderful review and your much valued custom.
Best wishes from us all at Cotswold Fine Jewellery
The item i purchased was delivered…
The item i purchased was delivered within 2 days in perfect condition, a very easy and stress free experience.
24 septembre 2024
Réponse de Cotswold Fine Jewellery
Thank you Mr Hankin for leaving this wonderful review.
beautiful ring quick service
22 septembre 2024
Réponse de Cotswold Fine Jewellery
Thank you Lynn for leaving us this great review.
Great service
Great service
And product was in excellent condition and received within 48 hours
28 août 2024
Réponse de Cotswold Fine Jewellery
Dear Elliot,
Thank you for taking the time to leave this lovely review.
Best wishes from us all at Cotswold Fine Jewellery Group
Brilliant
I ordered 2 items off of TikTok, and I am absolutely in love with both of the pieces. Communication was very easy, shipping was super fast. The packaging was very secure, and the boxes that the jewellery arrived in are also beautiful. Special thanks to Meg, who answered all of my questions and made the experience very enjoyable. I will be returning for more products in the future :)
3 juin 2024
Avis spontané
Réponse de Cotswold Fine Jewellery
Dear Monica,
Thank you for taking the time to leave this lovely review, we look forward to assisting you in the future.
Best wishes from us all at Cotswold Fine Jewellery Group
Réponse de Cotswold Fine Jewellery
Dear Dominic,
Thank you for leaving us this wonderful review, we really appreciate your feedback.
Best wishes from us all at Cotswold Fine Jewellery Group.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.