Absolutely great site to help with multiple resources available in one place. Great start to help find a long lost loved one. Also, to help make sure all information listed associated with your name i... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I found it very difficult. I signed up for Pacer yet couldn't search come to find out my account wasn't active. Created an account for sister and hers also inactive. 198 min wait on hold. No inst... Voir plus
L'entreprise a répondu
Dexter was very congenial and helped me with no questions asked. They were billing my credit card for something I did not order, but Dexter cancelled and credited my card back with no hassle and no ag... Voir plus
L'entreprise a répondu
This was a very useful tool. I recommend them. Just watch if you do not want to continue subscription, but it was super easy to cancel subscription. I only needed the service for one thing, and they m... Voir plus
L'entreprise a répondu
4,1
Bien
321 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Don’t waste your time
I didn’t like that records were not accurate or up to date . I did like the fact that customer service was nice and understanding.
8 mars 2026
Réponse de Courtrecords
Hi Angela,
Thank you for sharing your feedback. We’re sorry to hear that some of the records you found were not as accurate or up to date as you expected. Our reports compile information from publicly available sources, and in some cases the data may be outdated or incomplete.
That said, we truly appreciate your kind words about our customer service team. We’re glad to hear that they were able to assist you in a helpful and understanding manner. Your feedback helps us continue improving both our data and the support we provide. If there’s anything further we can help with, please feel free to reach out. 😊
Sincerely,
Bianca
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Fast response
7 mars 2026
Réponse de Courtrecords
Hello Garett,
Thank you very much for your 5-star review.
We’re pleased to hear that you were satisfied with the speed of our response. Providing prompt and efficient support is very important to us, and we’re glad we could assist you quickly.
We truly appreciate your feedback and your support.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hello Mailly,
Thank you for taking the time to leave us a 5-star review.
We’re very pleased to hear that you found our website accurate and professional. Providing a reliable and user-friendly experience for our customers is something we take great pride in, so your feedback is greatly appreciated.
Thank you again for your support.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Called to get a refund since I hit…
Called to get a refund since I hit something by mistake and saw a charge on my account, first time on site and couldn’t find what I was looking for. However, she saw that I didn’t have the info and requested a one time courtesy refund. She walked me through the site and was very pleasant and patient because I had no clue, THANK YOU!
9 mars 2026
Réponse de Courtrecords
Hello Danita,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear about your experience.
It’s great to know that our agent was able to assist you with the one-time courtesy refund and guide you through the site patiently. We always aim to provide helpful, friendly support, especially for first-time users, and your kind words mean a lot to our team.
We truly appreciate you taking the time to share your experience, and we’re always here to help whenever you need assistance.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hello Yuliia,
Thank you for taking the time to share your feedback and for your 4-star review. We appreciate you bringing this to our attention.
We try our best to provide accurate information. However, our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms/.
Additionally, we would like to inform you that one of our agents has already processed a refund for your account. Please allow 3–5 business days for the refund to be reflected in your account, depending on your payment provider.
If there is a specific listing or detail that you believe is incorrect or outdated, please feel free to reach out to our support team. We would be happy to review it further and assist you.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Christian was very helpful and was able…
Christian was very helpful and was able to help me out. Really appreciate him.
10 mars 2026
Réponse de Courtrecords
Hello Lina,
Thank you very much for your wonderful 5-star review. We truly appreciate you taking the time to share your experience.
We’re delighted to hear that Christian was very helpful and able to assist you with your concern. Your kind words and appreciation mean a great deal, and we will be sure to pass along your feedback to him.
If you ever need any further assistance, please don’t hesitate to reach out. We’re always happy to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hello Mark,
Thank you for taking the time to share your feedback. We’re sorry to hear that you had a frustrating experience and that you were unable to find the option to cancel your membership.
Please note that cancellation options are available, and our support team is always happy to assist if you experience any difficulty locating them. We would also like to inform you that one of our agents has already processed a refund for your account. Please allow 3–5 business days for the refund to be reflected in your account, depending on your payment provider.
If you have any further questions or need additional assistance, please feel free to reach out to our support team.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I’ve tried multiple times to cancel…
I’ve tried multiple times to cancel this membership with no response from the company and keep getting charged very frustrated
Alice Thomas
6 mars 2026
Réponse de Courtrecords
Hello Alice,
Thank you for bringing this matter to our attention. We’re sorry to hear about your experience and understand how frustrating this situation must have been.
We offer free reports through a 7-day trial, as clearly stated on our checkout page. It explains that the trial will automatically convert to a $24.95 monthly subscription unless canceled. Customers must also check a box confirming they’ve read and agreed to our Terms and Billing Policy before completing the order.
After reviewing the account, we can confirm that one of our support agents has already processed a refund for the charge and the account has been addressed accordingly. Please allow 3–5 business days for the refund to appear on your original payment method, depending on your bank or card provider.
If you have any additional questions or require further assistance, please feel free to contact our support team. We’ll be happy to help.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Great Experience
I spoke with Mariz. She was professional, very knowledgeable and efficient. She was wonderful to work with!
5 mars 2026
Réponse de Courtrecords
Hi Brit,
We're happy you're pleased with the assistance you received from Mariz. We'll ensure she reads your feedback; this will make her day. Have a great weekend, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hello Edwin,
Thank you for your 5-star review. We are pleased to hear that you found our service easy to access.
Your feedback is greatly appreciated and encourages us to continue providing a simple and convenient experience for our customers.
If you need any assistance in the future, please feel free to reach out to us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Canceling was smooth and simple
Canceling was smooth and simple, gal that helped was wonderful.
27 février 2026
Réponse de Courtrecords
Hi Joan,
Thank you for your feedback. We're happy you found canceling easy. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Exceptional customer service
Although I cancelled my account after the trial period, I am very impressed by how quickly and efficiently Courtrecords handled my request and the quality of communication. Great customer service!
17 février 2026
Réponse de Courtrecords
Hello Laura,
Thank you very much for your 5-star review and for sharing your experience.
While we’re sorry to see you go, we truly appreciate your kind words about our customer service. We’re delighted to hear that your cancellation request was handled quickly and efficiently, and that you were impressed with the quality of our communication. Providing prompt, clear, and professional support — at every stage of the customer journey — is very important to us.
Your feedback means a great deal to our team. Should you decide to use Courtrecords again in the future, we would be more than happy to assist you.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hello Bruce,
Thank you very much for your 5-star review.
We are delighted to hear that you had a very good experience and that you were able to successfully recover information about your personal history. Providing a smooth and helpful service is extremely important to us, so it’s wonderful to know we were able to support you effectively.
We truly appreciate you taking the time to share your feedback. If you ever need any further assistance, please don’t hesitate to reach out.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Even though I cancelled my account
Even though I cancelled my account, I was billed for 2 months. However, the matter was quickly resolved through a phone call as my request for cancellation was found.
28 janvier 2026
Réponse de Courtrecords
Hello Kathy,
Thank you for sharing your experience. We’re sorry to hear there was confusion regarding the billing after your cancellation. We understand how concerning that can be. That said, we’re glad the matter was quickly resolved once we were able to locate your cancellation request during the phone call.
We truly appreciate your patience and the opportunity to make things right. If you ever need any further assistance, please don’t hesitate to reach out, as we’re always here to help.
Have a nice day!
Sincerely,
Bianca
Voice Of Customer Specialist
www.goodcar.com
+1 833-922-2315
Lousy-couldn’t even pull up know and…
Lousy-couldn’t even pull up know and seen jail roster and crime.
19 février 2026
Réponse de Courtrecords
Hi Scott,
I am sorry to hear about your dissatisfaction with the report you received. We try our best to provide accurate information. However, the records we have are from different public sources and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms.
I can confirm that your account has been canceled, and a refund has been processed. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Difficult and Remains Inactive- Cannot Use
I found it very difficult. I signed up for Pacer yet couldn't search come to find out my account wasn't active. Created an account for sister and hers also inactive. 198 min wait on hold. No instructions how to activate. Frustrating. Can't even cancel it without calling and being on hold for eternity. Horrible. Too complicated. Not easy to understand and not customer friendly. No stats
15 février 2026
Réponse de Courtrecords
Hello Theresa,
Thank you for taking the time to share your feedback. We sincerely apologize for the frustrating experience you’ve had. We understand how disappointing it must have been to sign up, only to find your account and your sister’s account inactive, and then experience long hold times with no clear instructions for activation.
We aim to make our service straightforward and customer-friendly, and it’s clear from your experience that we fell short. Your comments regarding account activation, wait times, and clarity of instructions are very important, and we will be reviewing them internally to improve our processes.
We want to make things right. I have checked your account and rest assured that one of our agents has already canceled your account, and no further charges will occur.
We truly regret the inconvenience and frustration this has caused and appreciate your patience in giving us the opportunity to make things right.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hello Diane,
Thank you very much for your 5-star review.
We’re delighted to hear that the person you spoke with was helpful. Providing friendly and effective support is very important to us, and it’s great to know your experience reflected that.
We truly appreciate you taking the time to share your feedback.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
The rep was professional and helpful as…
The rep was professional and helpful as much as she could be. I was under the impression I could get the court decree. All they can give is public info. I got my court case no and that was pretty much it. I canceled on the charge date and called a couple of days later. The rep was helpful but court records couldn'tgive me the documents I needed. If I got the decree, I would've been happy. Only getting case no, it's an over charge with the increasing costs w each step for search and the subscription charge for nothing more. I canceled the account.
20 février 2026
Réponse de Courtrecords
Hello Frank,
Thank you for taking the time to share your detailed feedback.
We’re pleased to hear that our representative was professional and helpful during your interaction. At the same time, we’re sorry to learn that the service did not meet your expectations regarding obtaining the court decree.
We try our best to provide accurate information. However, our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms/.
We also regret that you felt the service did not provide sufficient value, particularly in relation to the search steps and subscription charge. Your feedback regarding pricing and clarity of information is important, and we will ensure it is shared internally for review.
We respect your decision to cancel and appreciate you giving our service a try. If you would like us to review your account or billing details further, please feel free to contact our support team directly. We would be happy to assist.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hello Chiamaka,
Thank you very much for your 5-star review.
We’re pleased to hear that our staff was helpful in rectifying your concern. Providing attentive and effective support is very important to us, and it’s wonderful to know that your experience reflected this.
We truly appreciate you taking the time to share your feedback and your positive comments.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I realized I didn't cancel my…
I realized I didn't cancel my subscription, so I reached out to Courtrecords, who responded promptly. They canceled my subscription effective the next day, but didn't specify if I would get a refund. As a result, I can't use the website, and they keep my money. I contacted them three times now with no response.
12 février 2026
Avis spontané
Réponse de Courtrecords
Hi Daniel,
Thank you for your feedback and I'm sorry for the late response to your email. I was able to check your account and can see that you still have until March 12. If you need further assistance, please respond to the email I sent. Thank you, and have a great day!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
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